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Technical Support Associate Jobs in Savannah, GA

Burlington Stores

IT Support Specialist 1

GA · On-site

A Day In The Life This position involves performing various tasks related to technical support. The role requires both individual and teamwork, with the associate working under the guidance of the ...

Srsdistribution

Technical Sales Associate

Savannah, GA · On-site

The purpose of theTechnical Sales Associateis tomanage bid lists, securing plans and specifications, generating take-offs and project estimates, technical sales support for both Outside Sales team ...

TEKsystems

It Support Specialist

Ellabell, GA

$37K - $45K/yr

Technical Skills * Windows 11 * macOS * Android & iOS Support * Mobile Device Support * Zebra ... Associate Assistance Programs - Tuition Reimbursement - Parental Leave Workplace Type This is a ...

TEKsystems

It Support Specialist

Ellabell, GA

$37K - $45K/yr

Technical Skills * Windows 11 * macOS * Android & iOS Support * Mobile Device Support * Zebra ... Associate Assistance Programs - Tuition Reimbursement - Parental Leave Workplace Type This is a ...

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Technical Support Associate information

See Savannah, GA salary details

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How much do technical support associate jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for technical support associate in Savannah, GA is $23.00, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $24.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

Is technical support a remote job?

Technical Support Associate roles can be performed remotely, especially with the increased use of remote communication tools like chat, email, and remote desktop software. Many companies offer remote or hybrid options, but some positions may require on-site presence depending on the company's policies and the nature of the support provided.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What are the most commonly searched types of Technical Support jobs in Savannah, GA?

The most popular types of Technical Support jobs in Savannah, GA are:

What are popular job titles related to Technical Support Associate jobs in Savannah, GA?

For Technical Support Associate jobs in Savannah, GA, the most frequently searched job titles are:

What job categories do people searching Technical Support Associate jobs in Savannah, GA look for?

The top searched job categories for Technical Support Associate jobs in Savannah, GA are:

What cities near Savannah, GA are hiring for Technical Support Associate jobs?

Cities near Savannah, GA with the most Technical Support Associate job openings:

Technical Support Associate jobs near you
Infographic showing various Technical Support Associate job openings in Savannah, GA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $47,841 per year, or $23 per hour.

Technical Data Associate III

Gulfstream Aerospace Corporation

Savannah, GA

Full-time

Posted 29 days ago

Gulfstream Aerospace rating

8.8

Company rating: 8.8 out of 10

Based on 182 frontline employees who took The Breakroom Quiz

15th of 72 rated aerospace companies

Job description

Technical Data Associate III in  GAC Savannah


Unique Skills:

At Gulfstream, our people are at the heart of everything we do. We believe in inspiring and empowering every individual to reach their fullest potential. From workforce development and meaningful connections to a culture of trust, respect, and integrity, we invest in our employees so they can do their best work and achieve success together. Creating and delivering the world’s finest aviation experience starts with our people and when our people thrive, so does our mission. 

The ideal candidate must possess strong written and verbal communication skills and demonstrate the ability to effectively communicate with customers, leadership, and cross-functional teams. This includes the ability to schedule customer discussions, provide clear and concise status updates, document customer concerns and action plans, facilitate issue-resolution meetings, prepare executive-level summaries and presentations, and communicate to both technical and non-technical audiences. The candidate should be comfortable handling sensitive customer situations, managing expectations, and delivering difficult messages in a professional and customer-focused manner.

They should have exceptional organizational skills, with the ability to manage multiple priorities, track action items, coordinate follow-up activities, and successfully multitask in a fast-paced environment. The candidate should possess a working knowledge of Power BI and other data tracking systems, or demonstrate the aptitude and willingness to quickly learn and effectively utilize these tools. A strong understanding of Gulfstream's organizational structure, key business functions, and internal processes will be highly beneficial in successfully navigating customer needs, coordinating resources across the organization, and driving timely issue resolution.


 

Education and Experience Requirements
High School Diploma or GED required. Associate's Degree preferred. 4 years working in an office administrative function supporting data management initiatives. High degree of proficiency with office software packages (Word, Excel, PowerPoint). Experience with project planning software preferred. Prior Gulfstream experience preferred. Position Purpose: Under limited supervision, generates various reports and documents and coordinates the control and release of technical data. Primary responsibilities include, but not limited to, gathering, organizing, generating, processing and supporting data and information.
Job Description
Principle Duties and Responsibilities: Essential Functions:
  1. Supports project leaders/management in the creation of data packages/reports and provides end user documentation and procedures to support data management tools.
  2. Utilizing an understanding of technical data, makes recommendations to ensure documentation/reports are prepared in accordance with approved procedures.
  3. Maintains and coordinates technical data to support internal/external customers and/or document/work packages. .
  4. With general guidance, exercises creativity and initiative to remove system/process roadblocks to ensure completion of activities within established schedules.
  5. As required, interacts with senior management as the functional data point of contact. .
  6. Works with internal and external customers to identify, research and resolve data integrity issues.
  7. Assists in the development of manuals and training materials for the function.
  8. Audits and ensures work is in compliance with organization requirements and procedures. .
  9. Prepares performance reports, graphs, and charts to report status on new issues, processes, and/or initiatives. .
Additional Functions:
  1. When required, participates on work teams to achieve department goals and improve processes. .
  2. Maintains a current and up-to-date knowledge of technical developments within the given function/discipline. .
Perform other duties as assigned. Other Requirements:
  1. Must be able to meet the physical requirements of the job, work is performed in an office environment mostly in a sitting position with infrequent lifting of 10-15 pounds.
  2. Strong verbal and written communication skills, including ability to present information in a group setting.
  3. Strong organization and analytical skills to be able to solve process/system problems with minimal direction.
This job requires one to be able to read, write, speak, and understand the English language.

Additional Information

Requisition Number: 234720

Category: Engineering Support

Percentage of Travel: Up to 25%

Shift: First

Employment Type: Full-time

Posting End Date: 08/14/2026 

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Gulfstream does not provide work visa sponsorship for this position, unless the applicant is a currently sponsored Gulfstream employee.

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Gulfstream Aerospace Corporation, a wholly-owned subsidiary of General Dynamics (NYSE: GD), designs, develops, manufactures, markets, services and supports the world's most technologically-advanced business jet aircraft

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