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Technical Support Associate Jobs in Santa Rosa, CA

Associate Planner

Santa Rosa, CA · On-site

$95K - $125K/yr

Lead and support transportation planning projects for public and private sector clients * Conduct ... Prepare technical reports, planning studies, presentations, and client deliverables * Create ...

EP Mapping Specialist - CAS

Bodega Bay, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide clinical and technical support and training to physicians and staff on the EP mapping and ... OR * Associate degreePLUSa minimum of4years ofrelatedwork experience incardiac mapping and ...

Senior EP Mapping Specialist - CAS

Bodega Bay, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide clinical and technical support and training to physicians and staff on the EP mapping and ... OR * Associate degreePLUSa minimum of 6 years ofrelatedwork experience incardiac mapping and ...

EP Mapping Specialist - CAS

Santa Rosa, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide clinical and technical support and training to physicians and staff on the EP mapping and ... OR * Associate degreePLUSa minimum of4years ofrelatedwork experience incardiac mapping and ...

Senior EP Mapping Specialist - CAS

Bodega Bay, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide clinical and technical support and training to physicians and staff on the EP mapping and ... OR * Associate degreePLUSa minimum of 6 years ofrelatedwork experience incardiac mapping and ...

EP Mapping Specialist - CAS

Bodega Bay, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide clinical and technical support and training to physicians and staff on the EP mapping and ... OR * Associate degreePLUSa minimum of4years ofrelatedwork experience incardiac mapping and ...

EP Mapping Specialist - CAS

Santa Rosa, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide clinical and technical support and training to physicians and staff on the EP mapping and ... OR * Associate degreePLUSa minimum of4years ofrelatedwork experience incardiac mapping and ...

Principal EP Mapping Specialist - CAS

Bodega Bay, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide clinical and technical support and training to physicians and staff on the EP mapping and ... OR * Associate degreePLUSa minimum of8years ofrelatedworkexperience incardiac mapping and ...

Principal EP Mapping Specialist - CAS

Bodega Bay, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide clinical and technical support and training to physicians and staff on the EP mapping and ... OR * Associate degreePLUSa minimum of8years ofrelatedworkexperience incardiac mapping and ...

Principal EP Mapping Specialist - CAS

Santa Rosa, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide clinical and technical support and training to physicians and staff on the EP mapping and ... OR * Associate degreePLUSa minimum of8years ofrelatedworkexperience incardiac mapping and ...

Project Engineer II

Healdsburg, CA · On-site

$93.50 - $126.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provides technical support for the engineering process. * Designs, implements, and communicates an ... Associate's Degree and 2-4 years' experience * Discipline/Major: Engineering degree required

New

Principal EP Mapping Specialist - CAS

Santa Rosa, CA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide clinical and technical support and training to physicians and staff on the EP mapping and ... Associate degree PLUS a minimum of 8 years of related work experience in cardiac mapping and ...

Clinical Specialist CRM - Napa

Santa Rosa, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

A Day in the Life Provide technical, educational, operational and sales support to assist the ... High School Diploma PLUS a minimum 6 years OR Associate's Degree PLUS a minimum 4 years OR Bachelor ...

Clinical Specialist CRM - Napa

Santa Rosa, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

A Day in the Life Provide technical, educational, operational and sales support to assist the ... High School Diploma PLUS a minimum 6 years OR Associate's Degree PLUS a minimum 4 years OR Bachelor ...

Clinical Specialist CRM - Napa

Santa Rosa, CA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

A Day in the Life Provide technical, educational, operational and sales support to assist the ... High School Diploma PLUS a minimum 6 years OR Associate's Degree PLUS a minimum 4 years OR Bachelor ...

Showing results 41-60

Technical Support Associate information

See Santa Rosa, CA salary details

$12

$26

$62

How much do technical support associate jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for technical support associate in Santa Rosa, CA is $27.00, according to ZipRecruiter salary data. Most workers in this role earn between $20.24 and $28.89 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are popular job titles related to Technical Support Associate jobs in Santa Rosa, CA?

For Technical Support Associate jobs in Santa Rosa, CA, the most frequently searched job titles are:

What job categories do people searching Technical Support Associate jobs in Santa Rosa, CA look for?

The top searched job categories for Technical Support Associate jobs in Santa Rosa, CA are:

What cities near Santa Rosa, CA are hiring for Technical Support Associate jobs?

Cities near Santa Rosa, CA with the most Technical Support Associate job openings:

Infographic showing various Technical Support Associate job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $56,157 per year, or $27 per hour.

Assistant Engineer / Associate Civil Engineer

City of Healdsburg

Healdsburg, CA

$98K - $151K/yr

Full-time

Re-posted 26 days ago


Job description

Description The City of Healdsburg is seeking to fill 2 vacancies at either the Assistant Engineer or Associate Civil Engineer level to join the Public Works Department. One vacancy will focus on work associated with public works Capital Improvement Program (CIP) projects, and one will focus on stormwater program coordination and development review. Either vacancies may be filled at either the Assistant Engineer level or the Associate Civil Engineer level.

Placement of the individual at a particular level will be based on a combination of factors including education, experience, certifications, and overall qualifications Assistant Engineer: $47.40 - 57.62 per hour Associate Civil Engineer: $60.10 - 73.05 per hour The ideal candidate will be a collaborative and solution-oriented professional who is passionate about public infrastructure and serving the community. DISTINGUISHING CHARACTERISTICS Assistant Engineer - This is the entry level class in the professional Engineer series. Positions in this class typically have limited related work experience and work under general supervision while completing job tasks

The Assistant Engineer class is distinguished from the Associate Civil Engineer level by the performance of less than the full range of duties assigned to the Associate level. Incumbents work under general supervision while completing job tasks, progressing to direction as procedures and processes of assigned area of responsibility are refined. Associate Civil Engineer - This is the journey level class in the professional Engineer series and is distinguished from the Assistant Engineer level by the assignment of the full range of duties.

Employees at this level receive only occasional instruction or assistance as new, unusual or unique situations arise and are fully aware of the operating procedures and policies within the work unit. Positions in this class are flexibly staffed and are normally filled by advancement from the Assistant level. This class is distinguished from the Senior Civil Engineer in that the latter performs complex duties requiring specialized knowledge and provides technical and functional supervision over assigned staff.

Examples of Duties ESSENTIAL FUNCTIONS Duties may include, but are not limited to, the following: Assist with the planning and performance of engineering work in support of Capital Improvement Plan (CIP) projects, as assigned. Assist with and provide review of private development projects for compliance with required standards. Coordinate project activities with City staff, the Regional Water Quality Control Board (RWQCB) and other committees for compliance with storm water permits; coordinate with PG&E on utility projects; research and document utility conditions and locations in the field.

Perform standard engineering tasks including surveying, plan check activities and inspections of project work; participate in construction tasks; make mathematical engineering calculations; review and interpret construction and utility maps, diagrams and plans, assist with researching and preparing cost estimates; conduct special studies including traffic studies; complete accurate detailed reports. Oversee consultant procurement, project development, approvals, environmental review, design, construction and construction administration in accordance with funding requirements as administered by Caltrans and Caltrans Local Assistance. Assist staff, property owners or other members of the public in answering questions or resolving concerns related to public and private property.

Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service. Foster an environment that embraces diversity, integrity, trust, and respect. Be an integral team player, which involves flexibility, cooperation, and communication.

Perform related duties as assigned. Typical Qualifications MINIMUM QUALIFICATIONS Assistant Engineer Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Some technical experience is desirable.

Training: Equivalent to a Bachelor's degree from an accredited college or university with major course work in engineering or a related field. License and Certificate Possession of a valid California Class C Driver License may be required at the time of appointment. Individuals who do not meet this requirement due to a physical disability will be considered for accommodation on a case-by-case basis.

Associate Civil Engineer Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Three years of responsible experience similar to Assistant Engineer with the City of Healdsburg. Training: Equivalent to a Bachelor's degree from an accredited college or university with major course work in engineering or a related field.

License and Certificate Failure to obtain or maintain such required license(s) may be cause for disciplinary action. Possession of a valid California Class C Driver License may be required at the time of appointment. Individuals who do not meet this requirement due to a physical disability will be considered for accommodation on a case-by-case basis.

Possession of a valid Registration as a Professional Civil Engineer in the State of California. Supplemental Information HOW TO APPLY: Applicants must submit a clear, concise, completed online City Application along with any required supplemental application materials with the Human Resources Department by the filing deadline. If you do not submit your on-line application by the filing deadline, you will not be considered for this position.

Please note, applications may be rejected if incomplete. All applicants will be reviewed and only those candidates determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. Resumes, CVs and cover letters may not be reviewed as part of the application screening process, unless the application specifically requests supporting materials.

HELPFUL TIPS WHEN APPLYING: Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. List all employers and positions held within the last ten (10) years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions.

You may include history beyond ten (10) years if related to the position for which you are applying. If you held multiple positions with one (1) employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification.

BACKGROUND SCREENING: Candidates who have successfully completed all prior phases of the selection process will be subject to fingerprinting and a background investigation prior to employment. Failure to comply with the background will result in the candidate not being considered further for that vacancy. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position

If you receive a conditional job offer for the position, the requirements upon which the offer are contingent will be outlined in the conditional job letter. EQUAL OPPORTUNITY EMPLOYER: The City of Healdsburg values diversity and is dedicated to creating an inclusive workplace environment that is representative of the community. The City is proud to be an equal opportunity employer and strives to build balanced teams without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law.

We aim to create a workplace that celebrates and embraces and diversity of our employees where all aspects of employment are based on merit, competence, performance, and business need. The City does not discriminate on the basis of disability in employment. Requests for reasonable accommodations needed to participate in the recruitment process may be made by contacting Human Resources within five (5) business days of being noticed that an event requiring accommodation is occurring.

You may also contact the Human Resources Department at (707) 431-3376.