Technical Support Associate Jobs in Santa Rosa, CA

Williams is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, age, marital status, disability, veteran status, genetic information or any other basis protected under applicable discrimination law.

Do something that means something at Williams. This isn't just a job - it's an opportunity to explore and discover your passion with coworkers who become friends and mentors who push you to be your best self in and out of the office. At Williams, we make clean energy happen. And you can too, so bring your energy to ours.

As a Supply Chain Specialist II/III, you will apply fundamental judgment and evaluation to support our procurement processes while you build and maintain internal customer and vendor relationships to meet the business need!

Your work will challenge you, and with our Core Values to guide you, you'll quickly learn and grow with us.

• Ensures critical spares, materials, and services readiness by partnering with Operations, Category Management, Inventory Management, and internal technical teams to identify, source, and maintain critical spare parts, establish inventory min/max levels, implement supplier stocking, blanket pricing, and multiyear agreements that support asset reliability, cost stability, and sourcing leverage
• Leads service vendor sourcing and commercial strategy by working crossfunctionally with Operations, Contractor Safety, Legal, Risk Management, and Category Management to identify, onboard, and manage qualified service vendors; develop and execute RFQs/RFPs; evaluate proposals; negotiate commercial terms; and recommend award strategies aligned with operational support needs and market conditions
• Administers and governs Technical Service Agreements (TSAs) by partnering with Operations and technical stakeholders to develop, enforce, and monitor vendor compliance with contractual obligations related to equipment reliability, preventative maintenance, pricing structures, and onsite technical support, serving as the primary point of accountability for commercial governance, bid timing, and issue resolution
• Coordinates preventative maintenance and operational readiness activities by reviewing preventative maintenance schedules, proactively securing required service vendors, materials, tooling, and longlead items, and initiating timely sourcing actions to mitigate execution risks related to availability, lead times, and vendor constraints
• Provides endtoend procurement execution and operational support by managing requisition workflows, issuing purchase orders in accordance with procurement policies, coordinating vendor acceptance, delivery, fulfillment, and expediting activities, and communicating order status, delays, or changes to internal stakeholders while managing competing priorities and deadlines
• Manages vendor performance, issue resolution, and reporting by resolving delivery issues, pricing discrepancies, invoice mismatches, and claims; monitoring vendor compliance, cost, responsiveness, safety, and service quality; maintaining accurate, auditready records in ERP systems; and supporting reporting on requisition volume, cycle time, pricing variance, and delivery performance
• Drives system accuracy and procurement enablement by coordinating with internal system support (e.g., Maximo, Oracle ERP) to assign part numbers to assets, establish blanket agreements that enable automated purchasing, and ensure data integrity, documentation completeness, and procedural compliance across procurement systems
• Performs other procurementrelated duties as assigned in support of operational reliability, moderately complex initiatives, and continuous improvement
• Other duties as assigned

Supply Chain Specialist II

• Required: High School diploma/GED and a minimum two (2) years' experience

• Preferred: Associate's degree or Bachelor's degree in Business, Finance, Engineering or a technical field

Supply Chain Specialist III

• Required: High School diploma/GED and a minimum four (4) years' experience
• Preferred: Associate's degree or Bachelor's degree in Business, Finance, Engineering or a technical field

• Demonstrates excellent organizational/interpersonal skills and safety as the utmost priority
• Proficiency in Microsoft Office Applications and PC skills
• Functional knowledge of power generation electrical equipment including transformers, generators, highvoltage components, and switchgears to support sourcing decisions, vendor selection, leadtime mitigation, and assetcriticality planning
• Understanding grid connected power generation and renewable energy assets from a supply chain perspective, enabling effective procurement planning, vendor qualification, and lifecycle support of generation and infrastructure assets
• Proven experience managing procurement and strategic sourcing for electrical equipment and services by issuing RFQs, evaluating suppliers, leveraging industry relationships, and negotiating commercial terms to ensure availability, reliability, and cost effectiveness
• Experience supporting procurement readiness for commissioning and startup activities by ensuring vendor availability, service alignment, and material readiness in coordination with Operations and technical stakeholders
• Ability to manage highvolume procurement activities in a fastpaced environment while maintaining strong organization and timemanagement skills
• High attention to detail with proven accuracy in data, pricing validation, documentation, and invoice reconciliation
• Experience researching vendor pricing, analyzing historical purchasing data, and applying analytical skills to identify pricing discrepancies and delivery risks
• Strong knowledge of procuretopay processes, including RFQs, agreements, purchasing, expediting, and reconciliation, with vendor negotiation experience
• Clear written and verbal communication skills to effectively coordinate with internal stakeholders and external vendors
• Preferred: Power BI experience
• Preferred: Familiarity with ERP, procurement, and supply chain systems (Oracle, SAP); experience with operational management systems such as Maximo and inventory/warehouse processes

• Schedule: Mon-Thursday On-Site (Required)/Fridays Remote

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Why Choose Williams?

We are committed to providing our employees with competitive compensation and benefits as part of your Total Rewards package to help protect your current and future physical, emotional, and financial health. We generally offer health benefit programs to our employees and their families that are competitive and flexible enough to meet your needs, and retirement benefits to allow you to invest now for financial security when you retire. With rich learning and development programming and a high internal mobility rate, you are not just applying to a job with Williams; you are embarking on an exciting career!

• Competitive compensation

• Annual incentive program

• Hybrid work model - one work from home day each week for most office-based roles

• Flexible work schedule for most field-based roles

• 401(k) with company matching contribution and a fixed annual company contribution

• Comprehensive medical, dental, and vision benefits

• Generous company-paid life insurance and disability benefits

• A consumer-driven health plan option with the potential for a generous company contribution to a Health Savings Account

• Healthcare and Dependent Care Flexible Spending Accounts

• Paid time off, including floating and company holidays

• Employee stock purchase plan

• Robust employee learning and development

• High internal mobility (we promote from within)

• Parental leave (we provide up to 6 weeks for each parent)

• Fertility coverage and adoption benefits

• Domestic partner benefits

• Educational reimbursement

• Non-profit donation matching contributions and time off to volunteer

• Employee resource groups

• Employee assistance programs

• Technology to make our work more productive and collaborative

• Regular employee engagement surveys and feedback processes

Williams has a long history of making a significant difference in the communities where we live and work, and we strive to cultivate an environment of employee inclusion, innovation and passion that values all voices and opinions. We help each other succeed and great things happen when people from a diverse set of backgrounds come together. Together, we make clean energy happen.

Eligibility and benefits are governed by the terms of the applicable plan or program document which can be amended or terminated at any time.

For more information, please visit Total Rewards | Williams Companies.

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