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Technical Support Associate Jobs in Rosedale, NY

Purchasing Support Associate

Manhattan, NY · On-site

$23.75 - $30.75/hr

Education level required / Nivel educativo requerido Technical Degree or universitary studies in Supply Chain, customs, administration, industrial production or a related field Years and area of ...

Trade Support Associate I

Manhattan, NY · On-site

$18.75 - $24.25/hr

Support trading desks in trade bookings, priority trade oversight, exception management, and ... Advanced technical skills, especially in Excel Preferred Qualifications, Capabilities, and Skills:

Trade Support Associate I

Manhattan, NY · On-site

$18.75 - $24.25/hr

Support trading desks in trade bookings, priority trade oversight, exception management, and ... Advanced technical skills, especially in Excel Preferred Qualifications, Capabilities, and Skills:

Associate, Application Support

Manhattan, NY · On-site

$18.75 - $24.25/hr

... Associate in Application Support. This role involves ensuring the smooth operation of trading ... Responsibilities : • Monitor and respond to technical platform failures and trade disruptions ...

Trade Support Associate I

Manhattan, NY · On-site

$18.75 - $24.25/hr

Support trading desks in trade bookings, priority trade oversight, exception management, and ... Advanced technical skills, especially in Excel Preferred Qualifications, Capabilities, and Skills:

Lab Support Associate

Bronx, NY · On-site

$28.81/hr

Calling/logging "Panic Values." Answer phones; route calls - technical and others to appropriate lab. Perform all tasks necessary for specimens for "Reference Lab., e.g., filling out forms, physical ...

Associate Application Support

Manhattan, NY · On-site

$18.75 - $24.25/hr

Cantor Fitzgerald is seeking an Associate Application Support to perform a Level 2 Production ... technical and business teams. • Basic understanding of networking concepts such as latency ...

High school diploma or equivalent is required, and an associate's degree or technical certification is preferred * Minimum of 2 years of experience in technical support roles, with hands-on ...

Showing results 41-60

Technical Support Associate information

See Rosedale, NY salary details

$11

$25

$60

How much do technical support associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for technical support associate in Rosedale, NY is $25.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $27.79 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

Is technical support a remote job?

Technical Support Associate roles can be performed remotely, especially with the increased use of remote communication tools like chat, email, and remote desktop software. Many companies offer remote or hybrid options, but some positions may require on-site presence depending on the company's policies and the nature of the support provided.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.
What cities near Rosedale, NY are hiring for Technical Support Associate jobs? Cities near Rosedale, NY with the most Technical Support Associate job openings:

Purchasing Support Associate

Eaton

Manhattan, NY • On-site

$23.75 - $30.75/hr

Full-time

Posted 13 days ago


Eaton rating

7.7

Company rating: 7.7 out of 10

Based on 223 frontline employees who took The Breakroom Quiz

200th of 538 rated manufacturers


Job description

What you'll do:
Job Summary
Supports the purchasing funtion by processing purchase order, following up on supplier deliveries, expediting orders, following up on supplier deliveries, expediting materials, and maintaining accurate purchasing information. Works closely with suppliers and internal stakehoulders to ensure timely material availability while supporting day to day procurement activities. Assists in resolving routine supply issues, mantaining supplier communications, and contributing to continuos improvement initiatives
Job Responsibilities
A. Supports purchasing activities by processing purchase orders, following up with suppliers, and assisting in the timely procurement of materials and services.
B. Maintains effective communication with suppliers and internal stakeholders to monitor deliveries, resolve routine issues, and ensure material availability.
C. Assists in expediting purchase orders and follows up on supplier commitments to support production and business requirements.
D. Maintains accurate purchasing records, supplier information, and procurement data in SAP and other business systems.
E. Supports basic analysis of supplier performance, purchasing data, and inventory trends to identify improvement opportunities.
F. Comply with the responsibilities of the position in relation to all management systems (MESH, LEAN, EQS, eMMAc, EBE, ISO).
Qualifications:
Education level required / Nivel educativo requerido
Technical Degree or universitary studies in Supply Chain, customs, administration, industrial production or a related field
Years and area of experience / Años y área de experiencia requerida
1 year
Technical knowledge / Conocimientos técnicos
Intermediate English (Written and verbal)
Computer skills (Word, Excel and Power Point)
#LI-EM
Skills:
Soft skills / Habilidades blandas
Good communications and customer care skills when interacting with both internal and/or external customers.

What Eaton employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Eaton

Sourced by ZipRecruiter

Industry

Electrical equipment, appliance, and component manufacturing

Company size

10,000+ Employees

Headquarters location

Cleveland, OH, US