ZipRecruiter

Log In

1

Technical Support Associate Jobs in Rosedale, NY

ABB

VFD Technical Support Specialist

NY · Remote

Technical Support Team Lead __ As a Variable Frequency Drive (VFD) Support Specialist, you will be ... Bachelor's degree and 2 years of relevant Electrical, Technical experience OR associate's degree ...

Group One Trading

Trade Support Associate

Manhattan, NY · On-site

$85K - $110K/yr

Trade Support Associate Location: New York, NY Salary: $85,000 - $110,000 THE OPPORTUNITY Group One ... We also encourage applicants with various levels of technical backgrounds to apply. Our ideal Trade ...

Group One Trading

Trade Support Associate

Manhattan, NY · On-site

$85K - $110K/yr

Trade Support Associate Location: New York, NY Salary: $85,000 - $110,000 THE OPPORTUNITY Group One ... We also encourage applicants with various levels of technical backgrounds to apply. Our ideal Trade ...

Group One Trading

Trade Support Associate

Manhattan, NY · On-site

$85K - $110K/yr

The Trade Support Associate will work closely with our traders and other departments. We desire a ... We also encourage applicants with various levels of technical backgrounds to apply. Our ideal Trade ...

Synthesia

Customer Support Associate

Manhattan, NY · On-site

$50K/yr

Collaborate with other teams such as technical support specialists, support product specialists, and leadership to resolve customer issues * Record and maintain accurate customer information within ...

PRI Technology

Be Seen First

Talent Acquisition Support Associate

Manhattan, NY · On-site

$30/hr

Talent Acquisition Support Associate My name is Bill Stevens, and I have a new twelve month plus ... Regards Bill Stevens Senior Technical Recruiter PRI Technology, Denville, New Jersey 07834 973 ...

previous pagenext page

Showing results 21-40

All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Rosedale, NY

Technical Support Associate information

See Rosedale, NY salary details

$11

$25

$60

How much do technical support associate jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for technical support associate in Rosedale, NY is $25.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $27.79 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What cities near Rosedale, NY are hiring for Technical Support Associate jobs?

Cities near Rosedale, NY with the most Technical Support Associate job openings:

Technical Support Associate jobs near you
Infographic showing various Technical Support Associate job openings in Rosedale, NY as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $54,000 per year, or $26 per hour.

Associate Technical Designer - Mens & Ladies Active, Lounge, Underwear

New York, NY • On-site

Wiesner Products Inc
Wholesale • 51 - 200 employees
Learn more about Wiesner Products Incexternal

$60K - $65K/yr

Full-time

Re-posted 3 days ago

Job description

Company Overview

Wiesner Products Inc. was established in 1971 and had been a fast-growing company with a strong portfolio of consumer-focused products within 25 different categories. For more details on the company profile, please visit www.wpiny.com.

Position: Associate Technical Designer, Apparel

Categories: Mens & Ladies: Active, Lounge, Underwear

Location: New York, NY: In Office (Midtown, Manhattan)

Position Overview:

We are seeking a skilled and detail-oriented Associate Technical Designer to support the fit approval process from development through production.

The ideal candidate is a collaborative team player with expertise in fit, patternmaking, and product lifecycle management.

This role will be reporting into the Head of Technical Design and independently own specific categories, while also supporting other Senior Technical Designers across all divisions.

Key Responsibilities:

  • Analyzing Garments: Measure and review a high volume of Samples with exceptional accuracy (est. 20+ Samples per week)
  • Fittings: Lead and conduct fittings on both live fit model and Dress Form 3-4 times per week
  • Pattern Expertise: Develop and maintain block specs and grading.  Analyze factory paper patterns and make pattern corrections
  • Tech Pack Ownership: Create and maintain detailed tech packs in Excel, including specs, grading, and construction details.  Communicate detailed fit comments to Vendors through written summaries, sketches, and photos
  • Time and Action Management: Develop and maintain production calendars, regular communication with Vendors on deadlines
  • Cross Functional Support: Support Senior Technical Designers in all other divisions

Required Qualifications:

  • 1-2+ minimum years of experience in a technical design or patternmaking role (1 year of an internship w/ a Technical Design or Patternmaking team can be considered)
  • Advanced patternmaking knowledge. Ability to analyze patterns and translate garment fit issues to pattern corrections
  • Advanced proficiency in Excel.  Competencies include data entry & formatting, utilizing formulas, sorting & filtering, look up functions, logical & advanced functions, pivot tables, conditional formatting, data validation  
  • Intermediate proficiency in Illustrator & Photoshop.  Must be able to utilize Illustrator and Photoshop to draw sketches and pattern corrections

Preferred Qualifications:

  • Proficiency in AI & 3D programs, such as Browzwear V-Stitcher, CLO, Fermat

Salary Range: $60,000 - $65,000 (Annually)

Application Instructions: Please mention your portfolio link in the resume or submit your recent work samples when applying. Thank You!