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Technical Support Associate Jobs in Ridgeland, SC

AVTECH Global

Aerospace QC Inspector

Savannah, GA · On-site

$32.19 - $36.05/hr

Aviation Technology Associates (AVTECH Global) is looking for an Aerospace QC Inspector. Pay Rate ... Provide technical support to manufacturing personnel. * Perform area inspections to ensure ...

AVTECH Global

Aerospace QC Inspector

Savannah, GA · On-site

$32.19 - $36.05/hr

Aviation Technology Associates (AVTECH Global) is looking for an Aerospace QC Inspector. Pay Rate ... Provide technical support to manufacturing personnel. * Perform area inspections to ensure ...

Socket.dev

Senior Architect - Federal Market

Savannah, GA · On-site

$110 - $150/hr

Participate in conceptual design and provide full technical support through all phases of project ... with associates who work hard every day to create tomorrow together. We offer an exceptional ...

U.S. Sugar

Industrial Mechanic - Refinery

Savannah, GA · On-site

$23.25 - $30.50/hr

Collaborate with technicians, engineers, maintenance leadership, and technical support contractors ... Associate Degree or equivalent from two-year technical school Experience The following are the ...

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Showing results 21-40

All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Ridgeland, SC

Technical Support Associate information

See Ridgeland, SC salary details

$9

$21

$49

How much do technical support associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for technical support associate in Ridgeland, SC is $21.50, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $23.03 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What cities near Ridgeland, SC are hiring for Technical Support Associate jobs?

Cities near Ridgeland, SC with the most Technical Support Associate job openings:

Technical Support Associate jobs near you
Infographic showing various Technical Support Associate job openings in Ridgeland, SC as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $44,726 per year, or $21.5 per hour.

Full Line Associate Sales Representative (Savannah, GA)

Smith & Nephew

Savannah, GA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Smith & Nephew rating

8.1

Company rating: 8.1 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

119th of 545 rated manufacturers

Job description

Associate Sales Representative - Full Line (Savannah, GA)
Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.
Do you have a passion for having a real impact on people's health and well-being? Are you bold and driven, striving to exceed quotas and be at the top of the rankings, year over year? If so, we are looking for someone like you to join our Orthopaedics team.
What will you be doing?
As a member of the Orthopaedics Sales Team, the ASR will work with that team within an assigned territory and hospital accounts. Within those accounts, the ASR will be responsible for assisting in the scheduling of operative cases, securing inventory for those cases, observing, and consulting the surgical team on Smith Nephew instrumentation and implants and completing the logistical requirement associated with those cases. The position requires the ability to assimilate and learn a high level of technical information as it relates to surgery and procedures.
What will you need to be successful?
The foundation of your success relies on becoming a technical expert in the Orthopaedics portfolio through structured trainings and assessments while building rapport with the Sales Reps and leadership in the territory and region. Your ability to build positive relationships with surgeons, Key Opinion Leaders (KOLs), hospital staff, and your co-workers to enhance access to customers in order to provide data-driven, trusted solutions. Collaborating with your teammates, you will also develop an effective territory business plan to generate revenue and meet/exceed your quota.
The role requires professionals to be team-oriented, highly attentive to detail and flexible to work untraditional hours to best support the salesforce and customers.
Self-motivated salespeople who are committed to driving the business forward by taking strategic responsibility for your area, working with your customers to deliver the best solutions for our patients!
Results-driven champions who are passionate about forming relationships to increase sales revenue within the territory and impact patient outcomes!
Resourceful consultants who will work relentlessly to become proficient in joint reconstruction. Our salespeople provide first-class technical support to ensure that product availability meets customer and patient needs.
Collaborative and dedicated teammates committed to partnering with all Smith+Nephew Reconstruction and Sports Medicine counterparts in the region to discover sales opportunities.
  • Bachelors degree or equivalent experience

  • Prefers a minimum of (2) two years of professional sales experience
  • A valid driver's license applicable to current residence to facilitate of travel requirements of position

Travel Requirements: within designated sales territory with 2-4 overnights a month. Infrequent national travel for events and conferences
All field sales professionals who are required to gain entry into healthcare facilities to perform the basic remit of their role must successfully complete the credentialing process and comply with the requirements of those facilities they support, which can include adherence to any established vaccine protocols.
You. Unlimited.
We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.
This is where you belong.
Inclusion and Belonging- Committed to Welcoming, Celebrating and Thriving on Inclusion and Belonging, Learn more about Employee Inclusion Groups on our website (https://www.smith-nephew.com/ ).
Other reasons why you will love it here!
  • Your Future: 401k Matching Program, 401k Plus Program, Discounted Stock Options, Tuition Reimbursement
  • Work/Life Balance: Flexible Personal/Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day
  • Your Wellbeing: Medical, Dental, Vision, Health Savings Account (Employer Contribution of $500+ annually), Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program

  • Training: Hands-On, Team-Customized, Mentorship
  • Extra Perks: Discounts on fitness clubs, travel and more!

Smith+Nephew provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
Stay connected by joining our Talent Community.
We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day.
Check us out on Glassdoor for a glimpse behind the scenes and a sneak peek into You. Unlimited., life, culture, and benefits at S+N.
Explore our website and learn more about our mission, our team, and the opportunities we offer.

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