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Technical Support Associate Jobs in Ridgeland, SC

Industrial Mechanic - Refinery

Savannah, GA · On-site

$23.25 - $30.50/hr

Collaborate with technicians, engineers, maintenance leadership, and technical support contractors ... Associate Degree or equivalent from two-year technical school Experience The following are the ...

Industrial Mechanic - Packaging

Savannah, GA · On-site

$23.25 - $30.50/hr

Collaborate with technicians, engineers, maintenance leadership, and technical support contractors ... Associate Degree or equivalent from two-year technical school Experience The following are the ...

E&I Tech I

Savannah, GA

$30.66 - $43.96/hr

... technical support for the entire facility. * Hourly Rate: $30.66 - $43.96 FUNCTIONS Primary ... Associate Degree or equivalent from two-year technical school. Experience The following are the ...

E&I Tech I

Savannah, GA · On-site

$30.66 - $43.96/hr

... technical support for the entire facility. * Hourly Rate: $30.66 - $43.96 FUNCTIONS Primary ... Associate Degree or equivalent from two-year technical school. Experience The following are the ...

Facilitates the associate experience and supports associate development. This includes but is not ... Proficiency with use of tools, equipment and products to perform technical work safely.

Pet Groomer & Salon Trainer

Beaufort, SC

$14.21 - $22.31/hr

  • Medical

  • Retirement

  • PTO

Facilitates the associate experience and supports associate development. This includes but is not ... Proficiency with use of tools, equipment and products to perform technical work safely.

Pet Groomer & Salon Trainer

Beaufort, SC · On-site

  • Medical

  • Retirement

  • PTO

Facilitates the associate experience and supports associate development. This includes but is not ... Proficiency with use of tools, equipment and products to perform technical work safely.

Pet Groomer & Salon Trainer

Beaufort, SC · On-site

  • Medical

  • Retirement

  • PTO

Facilitates the associate experience and supports associate development. This includes but is not ... Proficiency with use of tools, equipment and products to perform technical work safely.

Facilitates the associate experience and supports associate development. This includes but is not ... Proficiency with use of tools, equipment and products to perform technical work safely.

Pet Groomer & Salon Trainer

Beaufort, SC · On-site

  • Medical

  • Retirement

  • PTO

Facilitates the associate experience and supports associate development. This includes but is not ... Proficiency with use of tools, equipment and products to perform technical work safely.

Pet Groomer & Salon Trainer

Beaufort, SC

$14.21 - $22.31/hr

  • Medical

  • Retirement

  • PTO

Facilitates the associate experience and supports associate development. This includes but is not ... Proficiency with use of tools, equipment and products to perform technical work safely.

Pet Groomer & Salon Trainer

Beaufort, SC · On-site

  • Medical

  • Retirement

  • PTO

Facilitates the associate experience and supports associate development. This includes but is not ... Proficiency with use of tools, equipment and products to perform technical work safely.

Showing results 21-40

Technical Support Associate information

See Ridgeland, SC salary details

$9

$21

$49

How much do technical support associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for technical support associate in Ridgeland, SC is $21.50, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $23.03 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What cities near Ridgeland, SC are hiring for Technical Support Associate jobs?

Cities near Ridgeland, SC with the most Technical Support Associate job openings:

Infographic showing various Technical Support Associate job openings in Ridgeland, SC as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $44,726 per year, or $21.5 per hour.

Field Support Liaison Eng - CS SVC Tech Spec II

Gulfstream Aerospace Corporation

Savannah, GA

Full-time

Re-posted 9 days ago


Gulfstream Aerospace rating

8.8

Company rating: 8.8 out of 10

Based on 182 frontline employees who took The Breakroom Quiz

14th of 72 rated aerospace companies


Job description

Field Support Liaison Eng - CS SVC Tech Spec II in  GAC Savannah


Unique Skills:

At Gulfstream, our people are at the heart of everything we do. We believe in inspiring and empowering every individual to reach their fullest potential. From workforce development and meaningful connections to a culture of trust, respect, and integrity, we invest in our employees so they can do their best work and achieve success together. Creating and delivering the world’s finest aviation experience starts with our people and when our people thrive, so does our mission.

This position will provide direct Service Engineering Liaison support to Technical Operations for all engineering requests.  Successful candidate will be responsible for RMC tasks and maintaining deliverable dates and schedules, communication of these tasks and schedules and coordination with other teams required to support customer aircraft needs.   Responsibility will also include collaboration with Liaison, Design and Stress support teams to best apply resources in a highly tactical manner to address customer break/fix issues and minimize overhead costs
  
The following unique skills are required:
1) A fundamental understanding of the sizing, development and installation of airframe structural repairs
2) The ability to effectively lead and support a multi-discipline team of engineers, mechanics, Tech Ops, Quality Control, upper management, etc.
3) Strong written and verbal communication and collaborative skills and the ability to effectively communicate the organization’s position with external and internal customers 
4) Experience with Catia V5 and/or SmarTeam model based design
5) Positive attitude, team building, mentoring and coaching skills, and a desire to produce and promote training 
6) Experience in the repair of metallic structure

The following unique skills are preferred:
1) Experience with Aircraft systems 
2) Experience with airworthiness regulations in regards to major repairs
3) Experience with static and FDT stress analysis in post-production environment or a production MRB stress engineer
4) Experience with materials, M&P  processes and part fabrication
5) Gulfstream engineering experience on GIV/GV/G650 /G500 / G600 / G700 / G800
6) Experience with Composite repair
7) Experience with aircraft Recovery, aircraft Shoring, accident investigation and root cause analysis.


 

Education and Experience Requirements
Bachelor's Degree in engineering or technical related curriculum applicable to the respective job position required or equivalent combination of education and experience sufficient to successfully perform the essential functions of the job. 10 yrs in specific technical discipline or 15 yrs broad eng experience in several technical disciplines with Bachelors. Experience credit considered for related adv degrees limited to 2 yrs for Masters and 4 yrs for PhD in fields applicable to this job. Position Purpose: Guides successful completion of major engineering programs, or conceives research in areas of considerable scope and complexity supporting the development and production of Gulfstream products and services
Job Description
Principle Duties and Responsibilities: Essential Functions:
  1. Selects appropriate methods, techniques, and evaluation criteria to resolve complex engineering issues .
  2. Is consulted extensively by associates and others as a recognized authority within the field .
  3. Anticipates and resolves complex issues in creative and effective ways, developing standards and guides for diverse engineering activities .
  4. Approach to problem solving balances technical product, cost and schedule .
  5. Works without appreciable direction; work is reviewed from a long-range perspective for desired results .
  6. Exercises latitude in determining technical objectives of assignments, and makes decisions and recommendations that are recognized as authoritative .
Additional Functions:
  1. Maintains a current knowledge of developments in the field of specialty and/or other related aircraft fields in order to recommend innovations to improve quality and effectiveness of company product .
Perform other duties as assigned. Other Requirements:
  1. Advanced degree in engineering, or related curriculum preferred.
  2. The level of technical skill and abilities appropriate for this grade will be established by each discipline.
This job requires one to be able to read, write, speak, and understand the English language.

Additional Information

Requisition Number: 233656

Category: Engineering

Percentage of Travel: Up to 25%

Shift: First

Employment Type: Full-time

Posting End Date: 09/29/2026 

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Gulfstream does not provide work visa sponsorship for this position, unless the applicant is a currently sponsored Gulfstream employee.

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Gulfstream Aerospace Corporation, a wholly-owned subsidiary of General Dynamics (NYSE: GD), designs, develops, manufactures, markets, services and supports the world's most technologically-advanced business jet aircraft


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