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Technical Support Associate Jobs in Raeford, NC (NOW HIRING)

MKS2 Technologies

IT Support Lead

Fort Liberty, NC · On-site

$150K - $157K/yr

This position serves as the senior technical lead responsible for managing datacenter, network ... Associate degree plus ten (10) years of IT Lead experience may substitute for the bachelor's degree ...

MKS2 Technologies

IT Support Lead

Fort Liberty, NC

$150K - $157K/yr

This position serves as the senior technical lead responsible for managing datacenter, network ... Associate degree plus ten (10) years of IT Lead experience may substitute for the bachelor's degree ...

TerraForm Power

Senior Associate, HSSE

NC · On-site +1

... supporting TerraForm Power's operating and development assets ... This role provides strategic technical leadership across multiple wind, solar, battery energy ...

TerraForm Power

Associate, HSSE

NC · On-site +1

... technical guidance to leaders and contractors, conduct complex investigations and audits, and ... Support the implementation, execution, and continuous improvement of HSSE programs, policies ...

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All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Raeford, NC

Technical Support Associate information

See Raeford, NC salary details

$9

$20

$47

How much do technical support associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for technical support associate in Raeford, NC is $20.37, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $21.83 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

Is technical support a remote job?

Technical Support Associate roles can be performed remotely, especially with the increased use of remote communication tools like chat, email, and remote desktop software. Many companies offer remote or hybrid options, but some positions may require on-site presence depending on the company's policies and the nature of the support provided.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.
What job categories do people searching Technical Support Associate jobs in Raeford, NC look for? The top searched job categories for Technical Support Associate jobs in Raeford, NC are:
What cities near Raeford, NC are hiring for Technical Support Associate jobs? Cities near Raeford, NC with the most Technical Support Associate job openings:
Technical Support Associate jobs near you
Infographic showing various Technical Support Associate job openings in Raeford, NC as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $42,377 per year, or $20.4 per hour.

POOL - Coordinator for Academic Support

Fayetteville Technical Community College

Fayetteville, NC

Part-time

Re-posted 8 days ago

Job description

Candidate(s) recommended for hire are subject to a criminal background check.
First Section
Pool Title POOL - Coordinator for Academic Support Pool Number S29-25 Announcement Summary
This is a continuous recruitment pool not specifically advertised. 
The pool is continuous in order to develop a qualified pool of interested candidates. 
We invite applications to be submitted for potential openings. 
Duties
  • Assist in registration.
  •  Ensure that facilities are open and ready for class.
  •  Intervene when problems occur, evaluate incidents, take appropriate action, and submit necessary reports/documentation. 
  •  Provide instructors with assistance in securing audiovisual aids, equipment, and instructional materials. 
  •  Verify the time worked by all instructors and ensure the accuracy of all records and reports submitted to the College.
  •  Monitor Field Trips/Requests. 
  •  Communicate instructor tardiness/absenteeism to the appropriate supervisor.
  •  Understand and be able to clearly communicate academic information, including possible programs of study, resources available to students, academic policies and administrative practices. 
  •  Communicate with other offices, departments, and academic divisions as needed in regards to individual student concerns. 
  •  Create academic resources, including information guides, posters, and handouts. 
  •  Provide general support to visitors.
  •  Confer with and provide administrative staff assistance and advice to executive management staff on administrative matters; develop, prepare, and present recommendations and reports as requested. 
  •  Coordinate assigned activities with those of other units, departments, and outside agencies and organizations. 
  •  Provide administrative assistance to staff; provide assistance in researching and compiling information and reports for the Associate Vice President and Deans for Instructional Programs and Corporate and Continuing Education. 
  •  Develop, coordinate and participate in a variety of special research and administrative projects; compile and analyze data and prepare related recommendations and reports. 
  •  Direct Curriculum and/or Corporate and Continuing Education Programs, projects, activities and events as directed. 
  •  Promote Fayetteville Technical Community College and higher education.
  •  Perform related duties as assigned.
Minimum Qualifications
Training: 
 An Associate's degree from an accredited college.  
Experience: 
 Three years responsible program administration experience. 
Preferred Qualifications Full or Part Time Part Time Special Instructions to applicants
NOTE: All applicants under consideration for employment at Fayetteville Technical Community College will be required to complete a consent form that allows FTCC to conduct a criminal background check on your behalf so that you may be considered further for the position for which you have applied.
Announcement Details
EEO Statement
The Fayetteville Technical Community College is an Equal Opportunity Educational Institution/Employer.
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