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Technical Support Associate Jobs in Old Bridge, NJ

Pilot Fiber

Customer Support Associate

New York, NY · On-site

$52K - $70K/yr

Address non-technical customer issues and provide support for account changes such as upgrades, downgrades, cancellations, moves, and billing inquiries, escalating advanced issues to internal teams.

Ryder

Warehouse Support Associate

Edison, NJ

$30/hr

We want the right Warehouse Associate to join us at Ryder and work in the Safest Supply Chain ... Provide technical and maintenance support for different aspects related to the automated packing ...

Ryder

Warehouse Support Associate

Edison, NJ · On-site

$30/hr

We want the right Warehouse Associate to join us at Ryder and work in the Safest Supply Chain ... Provide technical and maintenance support for different aspects related to the automated packing ...

Ryder

Warehouse Support Associate

Edison, NJ

$30/hr

We want the right Warehouse Associate to join us at Ryder and work in the Safest Supply Chain ... Provide technical and maintenance support for different aspects related to the automated packing ...

Ryder

Warehouse Support Associate

Edison, NJ · On-site

$30/hr

We want the right Warehouse Associate to join us at Ryder and work in the Safest Supply Chain ... Provide technical and maintenance support for different aspects related to the automated packing ...

Cantor Fitzgerald

Associate, Application Support

Manhattan, NY · On-site

$18.75 - $24.25/hr

... Associate in Application Support. This role involves ensuring the smooth operation of trading ... Responsibilities : • Monitor and respond to technical platform failures and trade disruptions ...

Cantor Fitzgerald

Associate Application Support

Manhattan, NY · On-site

$18.75 - $24.25/hr

Cantor Fitzgerald is seeking an Associate Application Support to perform a Level 2 Production ... technical and business teams. • Basic understanding of networking concepts such as latency ...

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All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Old Bridge, NJ

Technical Support Associate information

See Old Bridge, NJ salary details

$11

$25

$58

How much do technical support associate jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for technical support associate in Old Bridge, NJ is $25.27, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $27.07 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What job categories do people searching Technical Support Associate jobs in Old Bridge, NJ look for?

The top searched job categories for Technical Support Associate jobs in Old Bridge, NJ are:

What cities near Old Bridge, NJ are hiring for Technical Support Associate jobs?

Cities near Old Bridge, NJ with the most Technical Support Associate job openings:

Technical Support Associate jobs near you
Infographic showing various Technical Support Associate job openings in Old Bridge, NJ as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,556 per year, or $25.3 per hour.

Technical Support Engineer, Warehouse Automation Systems

BEUMER Group

Somerset, NJ • On-site

$38 - $45/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

Job description

Company Description
BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology. BEUMER Group offers the right solution for almost every logistic challenge. We are a family owned, intralogistics leader, where tradition and innovation go hand in hand. We are proud of what our employees create each day. Integrity, Inspiration, Quality and Teamwork!
Job Description
The Support Engineer is a hands-on role that demands strong technical expertise, organizational abilities, and exceptional communication skills. This position leverages solid experience in electrical systems and controls to provide support to clients across North America, Mexico, and Central America.
The Engineer is also responsible for coordinating and delivering hotline support services for both new and legacy customers, working closely with our European hotline teams to ensure seamless global service.
This role offers significant opportunities for career growth and involves collaboration across various technical disciplines, including mechanical and electrical engineering, software development, project management, and customer support.
The position may require ongoing training and on-site visits, with frequent travel primarily within North America, and occasional extended international travel as needed.
Responsibilities
  • Ability to learn and understand electrical and control aspects of installed systems
  • Access and troubleshooting of electro-mechanical components and systems, including PLC and PC communications.
  • Understanding system applications and how they translate into operational and functional requirements.
  • Effective, courteous communication with customers and provide technical expertise to guide and aid in issue resolution.
  • Investigate a root cause analysis or develop another corrective action in resolving issues.
  • Communicate and coordinate problem resolution actions with engineering, customer support, and other personnel to resolve issues.
  • Interpret maintenance manuals, schematics, wiring diagrams and other documentation.
  • Instructs and directs workers in servicing and repairing equipment.
  • Consults with engineering personnel to resolve unusual problems in system operation and maintenance.
  • May supervise workers in testing, tuning, and adjusting equipment to obtain optimum operating performance.
  • Understand electrical drawings and specifications as they relate to machine control programming.
  • Strong Customer communication skills.
  • Develop and implement strategies and standards for training, skills matrix, response and reporting.
  • Utilize best practices with our European hotline and technical groups,
  • Utilize stage gate process in regard to hotline and new systems.
  • Utilize best practices of Service Now, as defined by Technical Team Leader
  • May be assigned to special projects or required to perform other duties not listed above, which may vary from time to time as determined by management, to meet company needs.

Compensation Range: $38.00 - $45.00 hourly
The posted compensation range reflects the compensation the company reasonably expects to offer for this position. Actual compensation will not be less than the posted minimum and will be based on multiple factors.
Qualifications
Required Skills and Abilities
  • Associates or bachelor's degree in electrical or mechanical engineering, Engineering Technology, technical courses of study or other combinations of experience and training that meet the minimum requirements.
  • Strong time management and attention to detail
  • Strong communication skills: verbal, written and interpersonal.
  • Ability to handle multiple tasks and work under pressure; sense of both urgency and thoroughness.
  • Professional, positive, and energetic attitude.
  • Self-motivated, trustworthy, respectful of others.

Knowledge of:
  • Strong PC skills (Windows, Word, Excel, remote capabilities).
  • Strong understanding of industrial power, electrical and control circuits and devices.
  • Good understanding of networks and networking.
  • Demonstrated capability in PLC programming, with specific focus on SCO Unix, Linux, Siemens, and Allen Bradley based systems.
  • Ability to interpret schematics, diagrams and other documentation.
  • Understanding of C++ and Siemens S7 preferred.

Ability to:
  • Attention to detail and the ability to learn quickly
  • Works as part of the team
  • Use computer-based tools for communication, trouble shooting, and programming.
  • To quickly acquire programming skills for machine control platforms.
  • Works remotely, while working independently.

Desired Experience
Demonstrated expertise of:
  • Sortation systems, i.e. Crisplant Legacy systems, etc.
  • Electrical and control troubleshoot
  • PLC and PC based Programming

#CareerMadeDifferent
Additional Information
BEUMER is an innovative company, where every employee is part of the "family". Because our employees are our most important asset, here are some of benefits we currently offer full-time employees:
  • Medical & Dental Premiums: We cover 100% of the premiums for you and your eligible dependents.
  • 401(k) with Generous Match: Secure your financial future with our competitive retirement plan.
  • Life Insurance / Long Term Disability: Peace of mind for you and your loved ones. Yes, we cover that too!
  • Ancillary Insurances: Including vision, accident, and critical illness insurance.
  • Generous Paid Time Off: Achieve the optimal work-life balance.
  • Company Holidays: Enjoy paid time off on designated company holidays including additional flex days for times that matter most!
  • Performance-Based Bonus: Eligibility to participate in our Target Agreement Plan for bonus potential.

BEUMER is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, sex (including pregnancy and breastfeeding), gender, affectional or sexual orientation, gender identity or expression, transgender status, national origin, age, ancestry, disability (mental or physical), veteran status, genetic information, atypical hereditary cellular or blood trait, marital status, civil union status, domestic partner status, or any other status protected under local, state or federal laws. prohibits discrimination, harassment, and retaliation in all aspects of employment. This commitment applies to recruitment, hiring, training, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment.
By accepting an offer of employment with BEUMER, the employee agrees to abide by all policies and practices that promote a workplace free from discrimination and harassment, and acknowledges BEUMER'S commitment to diversity and inclusion. All your information will be kept confidential according to EEO guidelines.
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