ZipRecruiter

Log In

1

Technical Support Associate Jobs in Lutz, FL (NOW HIRING)

Revel Staffing

IT Manager

Tampa, FL

$85K - $115K/hr

Support network, infrastructure, and endpoint performance * Troubleshoot technical issues across ... Associate or bachelor's degree in Information Technology, Computer Science, or related field ...

Horizon America Staffing

Be Seen First

Production associates/ Soldering Experience a plus

Clearwater, FL · On-site

$17.50/hr

Perma-LinerTM provides "Turn-Key" Trailer or Truck Build-Out Packages, Certification/Training, Technical Support, Marketing Support and Specification & Design Support. The Lightray Associate works ...

UAB

DATA SCIENTIST ASSOCIATE

Tampa, FL

$77K - $126K/yr

Data Scientist Associate University of Alabama at Birmingham The position leads the administration ... Acts as a direct liaison with users, technical support, training, and operations personnel, and ...

Ntiva, Inc.

Service Desk Technician I

Tampa, FL · On-site

... technical support, and ensuring excellent customer service across various communication channels ... IT associates and vendors in resolving issues related to software or hardware. • Maintain ...

previous page

Showing results 41-60

All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Lutz, FL

Technical Support Associate information

See Lutz, FL salary details

$10

$22

$52

How much do technical support associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for technical support associate in Lutz, FL is $22.45, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $24.04 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What job categories do people searching Technical Support Associate jobs in Lutz, FL look for?

The top searched job categories for Technical Support Associate jobs in Lutz, FL are:

What cities near Lutz, FL are hiring for Technical Support Associate jobs?

Cities near Lutz, FL with the most Technical Support Associate job openings:

Technical Support Associate jobs near you

Business Applications Systems Analyst

Kavaliro

Tampa, FL • On-site

Full-time

Re-posted 11 days ago

Job description

Job Description
Application Support Analyst - Public Sector
We are seeking an Application Support Analyst to support enterprise business applications within a public sector environment. This role will provide Tier 1 application support for systems such as Workday Financials, Payroll, Time Tracking, Leave and Absence, HCM, Inventory, Assets, integrations, reporting, security, and business processes.
This position is ideal for someone with a technical support background who enjoys troubleshooting, working with end users, improving business processes, and supporting enterprise systems in a professional, mission-driven environment.
Responsibilities
  • Provide day-to-day application support and troubleshooting for enterprise business systems.
  • Support Workday modules including Financials, Payroll, HCM, Time Tracking, Leave and Absence, Inventory, Assets, reporting, security, and integrations.
  • Troubleshoot software, hardware, database, workflow, reporting, and application-related issues.
  • Work closely with end users to understand business needs, document requirements, and improve system efficiency.
  • Assist with application testing, system upgrades, patching, release support, and user training.
  • Support functional configuration, business processes, reporting, and security access within Workday.
  • Help maintain documentation including user guides, business processes, functional specifications, and support procedures.
  • Coordinate with IT teams, vendors, consultants, and internal stakeholders to resolve issues and support projects.
  • Assist with data security, user access, separation of duties, and compliance-related support.
  • Provide timely updates to management and project stakeholders.

Qualifications
  • High school diploma or GED with 3+ years of technical support experience;
    or
  • Associate degree with 2+ years of technical support experience;
    or
  • Bachelor's degree in Computer Science, Information Systems, Accounting, Statistics, or a related field with 1+ year of technical support experience.
  • Experience in help desk, service desk, desktop support, application support, or enterprise systems support.
  • Working knowledge of ERP systems, business applications, workflows, change management, user security, reporting, and troubleshooting.
  • Strong analytical, problem-solving, communication, and documentation skills.
  • Ability to work independently, take ownership of assigned tasks, and collaborate with technical and non-technical users.

Preferred Qualifications
  • Experience supporting Workday or similar ERP/business application platforms.
  • Experience with multiple enterprise applications or server-based systems.
  • Prior public sector, public safety, government, or law enforcement environment experience.
  • Bachelor's degree in Computer Science, Information Systems, Accounting, Statistics, or a related field.

Additional Details
  • Onsite role in a public sector environment.
  • Standard business hours, with occasional after-hours, weekend, holiday, or emergency support as needed.
  • Candidates may be required to complete a background check and meet applicable public sector employment requirements.

Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.
Job Requirements
On-Site
By using best practices and optimal employee recruiting strategies, Kavaliro provides employers with employment solutions by providing the most qualified and professional employees, who can staff both project and permanent positions in order to ensure the ongoing success of all types of businesses. We use a streamlined-yet-thorough approach to staffing that saves our clients administrative time, resources and money.

Apply