Network Designer / Engineer
Clinton, CT · On-site
The role involves providing high-level technical support, leading projects for infrastructure ... Associate (CCNA) • Cisco Certified Network Professional (CCNP) • Expert knowledge of network ...
Network Designer / Engineer
Clinton, CT · On-site
The role involves providing high-level technical support, leading projects for infrastructure ... Associate (CCNA) • Cisco Certified Network Professional (CCNP) • Expert knowledge of network ...
Henkel Rotational Program Associate - Technical Sales
Rocky Hill, CT · On-site
$70K - $73K/yr
Gain hands-on experience acrossmultiple sales functions, including account management, inside sales, andstrategic portfolio support * Collaborate with customers andcross-functional teams to solve ...
New
Henkel Rotational Program Associate - Technical Sales
Rocky Hill, CT · On-site
$70K - $73K/yr
Gain hands-on experience acrossmultiple sales functions, including account management, inside sales, andstrategic portfolio support * Collaborate with customers andcross-functional teams to solve ...
New
Gain hands-on experience acrossmultiple sales functions, including account management, inside sales, andstrategic portfolio support * Collaborate with customers andcross-functional teams to solve ...
Gain hands-on experience acrossmultiple sales functions, including account management, inside sales, andstrategic portfolio support * Collaborate with customers andcross-functional teams to solve ...
The Simulation & IT Specialist provides operational and technical support for all operations of ... Associate's Degree or higher in technology, education, health professions or related field SKILLS:
The Simulation & IT Specialist provides operational and technical support for all operations of ... Associate's Degree or higher in technology, education, health professions or related field SKILLS:
The Simulation & IT Specialist provides operational and technical support for all operations of ... Associate's Degree or higher in technology, education, health professions or related field SKILLS:
The Simulation & IT Specialist provides operational and technical support for all operations of ... Associate's Degree or higher in technology, education, health professions or related field SKILLS:
Provide technical support in preparation of specifications, evaluation of bid proposals, and ... the associate to be on call at any time to address emergency conditions at the plants, or ...
Provide technical support in preparation of specifications, evaluation of bid proposals, and ... the associate to be on call at any time to address emergency conditions at the plants, or ...
Project Coordinator (CT)
Orange, CT · On-site
$65K - $95K/yr
... support services. The Project Coordinator tracks the open action items associated with the LNG and ... Associate or Bachelor's degree or equivalent work experience is required. * A technical background ...
Project Coordinator (CT)
Orange, CT · On-site
$65K - $95K/yr
... support services. The Project Coordinator tracks the open action items associated with the LNG and ... Associate or Bachelor's degree or equivalent work experience is required. * A technical background ...
IT Specialist (FT)
Woodbridge, CT · On-site
Provide technical support for hardware, software, and mobile devices (in person and remote ... Associate's degree in IT or related field or equivalent experience Why Join Marrakech? * Be part of ...
IT Specialist (FT)
Woodbridge, CT · On-site
Provide technical support for hardware, software, and mobile devices (in person and remote ... Associate's degree in IT or related field or equivalent experience Why Join Marrakech? * Be part of ...
Project Coordinator (CT)
Orange, CT · On-site
$65K - $95K/yr
... support services. The Project Coordinator tracks the open action items associated with the LNG and ... Associate or Bachelor's degree or equivalent work experience is required. * A technical background ...
Project Coordinator (CT)
Orange, CT · On-site
$65K - $95K/yr
... support services. The Project Coordinator tracks the open action items associated with the LNG and ... Associate or Bachelor's degree or equivalent work experience is required. * A technical background ...
This role requires associates to be in-office 1-2 days per week, fostering collaboration and ... Manage multiple concurrent technical projects supporting enterprise applications, infrastructure ...
This role requires associates to be in-office 1-2 days per week, fostering collaboration and ... Manage multiple concurrent technical projects supporting enterprise applications, infrastructure ...
This role requires associates to be in-office 1-2 days per week, fostering collaboration and ... Manage multiple concurrent technical projects supporting enterprise applications, infrastructure ...
This role requires associates to be in-office 1-2 days per week, fostering collaboration and ... Manage multiple concurrent technical projects supporting enterprise applications, infrastructure ...
This role requires associates to be in-office 1-2 days per week, fostering collaboration and ... Manage multiple concurrent technical projects supporting enterprise applications, infrastructure ...
This role requires associates to be in-office 1-2 days per week, fostering collaboration and ... Manage multiple concurrent technical projects supporting enterprise applications, infrastructure ...
This role requires associates to be in-office 1-2 days per week, fostering collaboration and ... Manage multiple concurrent technical projects supporting enterprise applications, infrastructure ...
This role requires associates to be in-office 1-2 days per week, fostering collaboration and ... Manage multiple concurrent technical projects supporting enterprise applications, infrastructure ...
This role requires associates to be in-office 1-2 days per week, fostering collaboration and ... Manage multiple concurrent technical projects supporting enterprise applications, infrastructure ...
This role requires associates to be in-office 1-2 days per week, fostering collaboration and ... Manage multiple concurrent technical projects supporting enterprise applications, infrastructure ...
Manufacturing Engineer - Controls
Thomaston, CT · On-site
$135K/yr
Provide technical support and engineering guidance throughout the manufacturing lifecycle. * Perform additional engineering duties and responsibilities as assigned. Minimum Requirements * Associate ...
Manufacturing Engineer - Controls
Thomaston, CT · On-site
$135K/yr
Provide technical support and engineering guidance throughout the manufacturing lifecycle. * Perform additional engineering duties and responsibilities as assigned. Minimum Requirements * Associate ...
Manufacturing Engineer - Controls
Thomaston, CT · On-site
$135K/yr
Provide technical support and engineering guidance throughout the manufacturing lifecycle. * Perform additional engineering duties and responsibilities as assigned. Minimum Requirements * Associate ...
Manufacturing Engineer - Controls
Thomaston, CT · On-site
$135K/yr
Provide technical support and engineering guidance throughout the manufacturing lifecycle. * Perform additional engineering duties and responsibilities as assigned. Minimum Requirements * Associate ...
IT Technician
Clinton, CT · On-site
$22 - $25/hr
You will support day-to-day IT operations, assist employees with technical issues, and help ... Associate's degree in Information Technology, Computer Science, or related field (or equivalent ...
Quick apply
IT Technician
Clinton, CT · On-site
$22 - $25/hr
You will support day-to-day IT operations, assist employees with technical issues, and help ... Associate's degree in Information Technology, Computer Science, or related field (or equivalent ...
... technical support for plant and process improvements, and other engineering functions as assigned ... the associate to be on call at any time to address emergency conditions at the plants, or ...
... technical support for plant and process improvements, and other engineering functions as assigned ... the associate to be on call at any time to address emergency conditions at the plants, or ...
Sr Scientific Associate
Rocky Hill, CT · On-site
$108K - $125K/yr
Provide technical support to customers and internal stakeholders * Support manufacturing and quality initiatives to ensure consistent product performance and delivery * Identify and evaluate new ...
Sr Scientific Associate
Rocky Hill, CT · On-site
$108K - $125K/yr
Provide technical support to customers and internal stakeholders * Support manufacturing and quality initiatives to ensure consistent product performance and delivery * Identify and evaluate new ...
Associate's degree in Industrial Engineering, Electrical Engineering, or a related technical discipline required * Basic understanding of electrical principles * 1+ years of technical sales support ...
Associate's degree in Industrial Engineering, Electrical Engineering, or a related technical discipline required * Basic understanding of electrical principles * 1+ years of technical sales support ...
Technical Support Associate information
See Hamden, CT salary details
$10.99 - $15.16
2% of jobs
$18 is the 25th percentile. Wages below this are outliers.
$15.16 - $19.34
34% of jobs
The median wage is $21.21 / hr.
$19.34 - $23.51
32% of jobs
$25.40 is the 75th percentile. Wages above this are outliers.
$23.51 - $27.68
17% of jobs
$27.68 - $31.85
5% of jobs
$31.85 - $36.02
6% of jobs
$36.02 - $40.19
2% of jobs
$40.19 - $44.36
2% of jobs
$44.36 - $48.54
0% of jobs
$48.54 - $52.71
0% of jobs
$52.71 - $56.88
0% of jobs
$10
$24
$56
How much do technical support associate jobs pay per hour?
As of Sep 14, 2026, the average hourly pay for technical support associate in Hamden, CT is $24.55, according to ZipRecruiter salary data. Most workers in this role earn between $18.41 and $26.30 per hour, depending on experience, location, and employer.
What does a technical support associate do?
A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.
What are the key skills and qualifications needed to thrive as a technical support associate?
To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.
What are some common challenges technical support associates face, and how can they effectively manage them?
Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.
What is the difference between Technical Support Associate vs Customer Support Specialist?
| Aspect | Technical Support Associate | Customer Support Specialist |
|---|---|---|
| Required Credentials | High school diploma or equivalent; technical certifications often preferred | High school diploma or equivalent; customer service certifications optional |
| Work Environment | Call centers, IT departments, technical help desks | Call centers, retail, online support platforms |
| Industry Usage | IT, software, hardware companies | Retail, telecom, service industries |
| Common Search/Comparison | Technical Support Associate vs Customer Support Specialist |
The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.
What job categories do people searching Technical Support Associate jobs in Hamden, CT look for?
The top searched job categories for Technical Support Associate jobs in Hamden, CT are:
What cities near Hamden, CT are hiring for Technical Support Associate jobs?
Cities near Hamden, CT with the most Technical Support Associate job openings:
Network Designer / Engineer
Clinton, CT • On-site
ClifyX
• Recruiting and Staffing Services • 51 - 200 employees51 - 200 employees
Full-time
Re-posted 16 days ago
Job description
Job Summary:
ClifyX is seeking a Network Designer / Engineer to be responsible for designing, installing, maintaining, and supporting LAN, WAN, Server, SAN, and VoIP infrastructures. The role involves providing high-level technical support, leading projects for infrastructure systems, and ensuring network security and performance enhancements.
Responsibilities:
• The Network Engineer is responsible for designing, installing, maintaining, and supporting LAN, WAN, Server, SAN, and VoIP infrastructures.
• Provide high-level technical support for voice, fiber, storage, and data network systems.
• Lead projects used to maintain current operating levels for infrastructure systems.
• Research emerging technologies to enhance network performance and provide operating efficiencies.
• Assist with administration of security devices such as firewall, IDS, Proxy, and VPN.
• Remediate vulnerabilities detected in the networking infrastructure and related systems.
• Ensure customer focus and communication through all aspects of the assigned responsibilities.
• Provide regular updates to management on the status of such projects.
• Maintain network security infrastructure, review system logs, monitors system security, and configure network security related devices.
• Support for all Unified Communications projects, services, and related phone equipment.
• Support SAN and vmWare infrastructure.
• Work with outside agencies or organizations for network, security, and voice services.
• Provide input on budgets for all infrastructure related projects in support of the IT Capital Budget process.
• Research new networking and telecommunication technologies.
• Develop business case and strategy for implementation where appropriate.
Qualifications:
Required:
• The Network Engineer is responsible for designing, installing, maintaining, and supporting LAN, WAN, Server, SAN, and VoIP infrastructures.
• Provide high-level technical support for voice, fiber, storage, and data network systems.
• Lead projects used to maintain current operating levels for infrastructure systems.
• Research emerging technologies to enhance network performance and provide operating efficiencies.
• Assist with administration of security devices such as firewall, IDS, Proxy, and VPN.
• Remediate vulnerabilities detected in the networking infrastructure and related systems.
• Ensure customer focus and communication through all aspects of the assigned responsibilities.
• Provide regular updates to management on the status of such projects.
• Maintain network security infrastructure, review system logs, monitors system security, and configure network security related devices.
• Support for all Unified Communications projects, services, and related phone equipment.
• Support SAN and vmWare infrastructure.
• Work with outside agencies or organizations for network, security, and voice services.
• Provide input on budgets for all infrastructure related projects in support of the IT Capital Budget process.
• Research new networking and telecommunication technologies.
• Develop business case and strategy for implementation where appropriate.
• Cisco Certified Network Associate (CCNA)
• Cisco Certified Network Professional (CCNP)
• Expert knowledge of network design, installation, and maintenance.
• Expert knowledge of network security.
• Knowledge of the OSI network model, Ethernet, and TCP/IP networking.
• Experience with Data Center networking technologies
• Experience with VMware
• Experience with Cisco Unified Communications
• Experience with Windows Server Operating Systems
• Must have a practical level of experience implementing and administering common TCP/IP-based services, including DNS, DHCP, HTTP, FTP, SSH, SMTP, etc
Company:
ClifyX provides innovative business solutions which satisfy requirements for mission-critical reliability, scalability, interoperations. Founded in 1998, the company is headquartered in South Plainfield, USA, with a team of 501-1000 employees. The company is currently Late Stage.
ClifyX is seeking a Network Designer / Engineer to be responsible for designing, installing, maintaining, and supporting LAN, WAN, Server, SAN, and VoIP infrastructures. The role involves providing high-level technical support, leading projects for infrastructure systems, and ensuring network security and performance enhancements.
Responsibilities:
• The Network Engineer is responsible for designing, installing, maintaining, and supporting LAN, WAN, Server, SAN, and VoIP infrastructures.
• Provide high-level technical support for voice, fiber, storage, and data network systems.
• Lead projects used to maintain current operating levels for infrastructure systems.
• Research emerging technologies to enhance network performance and provide operating efficiencies.
• Assist with administration of security devices such as firewall, IDS, Proxy, and VPN.
• Remediate vulnerabilities detected in the networking infrastructure and related systems.
• Ensure customer focus and communication through all aspects of the assigned responsibilities.
• Provide regular updates to management on the status of such projects.
• Maintain network security infrastructure, review system logs, monitors system security, and configure network security related devices.
• Support for all Unified Communications projects, services, and related phone equipment.
• Support SAN and vmWare infrastructure.
• Work with outside agencies or organizations for network, security, and voice services.
• Provide input on budgets for all infrastructure related projects in support of the IT Capital Budget process.
• Research new networking and telecommunication technologies.
• Develop business case and strategy for implementation where appropriate.
Qualifications:
Required:
• The Network Engineer is responsible for designing, installing, maintaining, and supporting LAN, WAN, Server, SAN, and VoIP infrastructures.
• Provide high-level technical support for voice, fiber, storage, and data network systems.
• Lead projects used to maintain current operating levels for infrastructure systems.
• Research emerging technologies to enhance network performance and provide operating efficiencies.
• Assist with administration of security devices such as firewall, IDS, Proxy, and VPN.
• Remediate vulnerabilities detected in the networking infrastructure and related systems.
• Ensure customer focus and communication through all aspects of the assigned responsibilities.
• Provide regular updates to management on the status of such projects.
• Maintain network security infrastructure, review system logs, monitors system security, and configure network security related devices.
• Support for all Unified Communications projects, services, and related phone equipment.
• Support SAN and vmWare infrastructure.
• Work with outside agencies or organizations for network, security, and voice services.
• Provide input on budgets for all infrastructure related projects in support of the IT Capital Budget process.
• Research new networking and telecommunication technologies.
• Develop business case and strategy for implementation where appropriate.
• Cisco Certified Network Associate (CCNA)
• Cisco Certified Network Professional (CCNP)
• Expert knowledge of network design, installation, and maintenance.
• Expert knowledge of network security.
• Knowledge of the OSI network model, Ethernet, and TCP/IP networking.
• Experience with Data Center networking technologies
• Experience with VMware
• Experience with Cisco Unified Communications
• Experience with Windows Server Operating Systems
• Must have a practical level of experience implementing and administering common TCP/IP-based services, including DNS, DHCP, HTTP, FTP, SSH, SMTP, etc
Company:
ClifyX provides innovative business solutions which satisfy requirements for mission-critical reliability, scalability, interoperations. Founded in 1998, the company is headquartered in South Plainfield, USA, with a team of 501-1000 employees. The company is currently Late Stage.
About ClifyX
Sourced by ZipRecruiter
ClifyX is a well-established player in the IT Services sector that specializes in providing result-oriented technological solutions to a wide range of industrial verticals. Based in South Plainfield, New Jersey, ClifyX offers a comprehensive selection of IT services that include project staffing, application development, professional consulting, and other IT-based solutions. While the company's website, clifyx.com, does not divulge the exact founding date, it is clear that ClifyX has grown into a renowned name within their domain, thanks to their unwavering commitment to innovative practices. The company's mission statement revolves around harnessing the power of technology to assist their clientele in steering their respective businesses towards success.
Industry
Recruiting and staffing services
Company size
51 - 200 Employees
Headquarters location
South Plainfield, NJ, US
Year founded
1998