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Technical Support Associate Jobs in Enid, OK (NOW HIRING)

Support your fellow associates by assisting with deliveries, shipping, and receiving as needed. * Continuous Learning: Take ownership of your technical growth. Actively participate in training ...

Branch Associate

Enid, OK · On-site

$15/hr

Support your fellow associates by assisting with deliveries, shipping, and receiving as needed. * Continuous Learning: Take ownership of your technical growth. Actively participate in training ...

This position provides instrument and electrical technical support to construction, plant ... Associates Degree in Instrumentation * Related software and system certifications (i.e. Factory ...

This position provides instrument and electrical technical support to construction, plant ... Associates Degree in Instrumentation * Related software and system certifications (i.e. Factory ...

Associate's Degree in a technical discipline; Or * High School Diploma/GED And 1 year experience in ... support the operations of the plant. * May be required to cross-train in various crafts and ...

Associate's Degree in a technical discipline; Or * High School Diploma/GED And 1 year experience in ... support the operations of the plant. * May be required to cross-train in various crafts and ...

Associate's Degree in a technical discipline; Or * High School Diploma/GED And 1 year experience in ... support the operations of the plant. * May be required to cross-train in various crafts and ...

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Technical Support Associate information

See Enid, OK salary details

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$23

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How much do technical support associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for technical support associate in Enid, OK is $23.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $25.53 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What cities near Enid, OK are hiring for Technical Support Associate jobs?

Cities near Enid, OK with the most Technical Support Associate job openings:

Infographic showing various Technical Support Associate job openings in Enid, OK as of June 2026, with employment types broken down into 93% Full Time, 5% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $49,593 per year, or $23.8 per hour.

Paint Maintenance Technician, Day Shift - Ditch Witch

Venture Products

Perry, OK

$20.80 - $32/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 15 days ago


Job description

Day Shift, 6:00 AM-2:30 PM with overtime as needed, Monday-Friday

Typical starting pay, $20.80/hr.-$32.00/hr.

What Can We Give You?

Medical, Dental, Vision, 401K Matching up to 4%, Life Insurance, Tuition Reimbursement, 10 Paid Holidays, Paid Parental Leave, and more!

Paint Maintenance Technician at Ditch Witch:

Under the supervision of the Paint Department Engineer, paint system maintenance personnel are responsible for the preventative maintenance, troubleshooting, and repair of all production and some facility equipment in support of manufacturing objectives. They will also perform other duties as assigned.

What Will You Do?

System Maintenance:

  • Perform routine inspections and carry out preventive and predictive maintenance tasks on manufacturing equipment, ensuring system reliability and identifying potential issues before failure occurs.

  • Track inventory of spare parts and consumable equipment elements, and proactively identify needs, recommend adjustments, and coordinate procurement to support equipment uptime.

  • Read and interpret information from equipment manuals, electrical schematics, and written instructions to support troubleshooting, repair, and system optimization.

  • Use SAP and MS Office to locate parts and process work notifications, document work performed, analyze maintenance history, refer to standard work instructions, purchase parts, and communicate equipment status and technical findings.

  • Troubleshoot, diagnose, and repair electrical, electronic, mechanical, hydraulic, and pneumatic system problems on all types of paint system equipment, including resolving more complex and escalated issues.

  • Diagnose and repair programmable logic controller (PLC) problems, including interacting with equipment HMI and remote interfaces, and viewing and modifying PLC programs as needed to restore and optimize system performance.

  • Apply and support "Total Productive Maintenance (TPM)" principles, including identifying opportunities to improve equipment reliability, reduce downtime, and support continuous improvement initiatives.

Wastewater System Operation:

  • Operate, monitor, and support optimization of automated systems for wastewater treatment and wash-water control to ensure consistent and compliant operation.

  • Inspect, troubleshoot, repair, and replace sensors and system components, safely handle chemicals, perform titrations, and support repairs to system plumbing.

  • Coordinate wastewater treatment activities, monitor system performance, and assist in maintaining compliance with environmental and safety requirements.

Paint Kitchen Operation:

  • Operate and support powdered industrial equipment used to transport hazardous materials (paint, catalyst, solvents), ensuring safe and efficient material handling.

  • Monitor, troubleshoot, and repair liquid paint distribution systems including tanks, pumps, valves, filters, mixers, heaters, static mix tubes, piping, and hoses to ensure proper system function and material quality.

  • Identify and address system performance issues and support efforts to improve reliability and efficiency of paint delivery systems.

General Responsibilities:

  • Maintain a clean, safe, and organized workspace in accordance with safety and operational standards.

  • Perform daily audits, validate system performance, and document critical parameters of paint system operation, identifying, and communicating abnormalities.

  • Participate in and support continuous improvement events and team meetings, contributing technical input and recommendations.

  • Collaborate with suppliers, vendors, and process experts to troubleshoot issues, support repairs, and assist with system improvements.

  • Perform off-shift PMs on a predetermined schedule and provide technical support as needed to ensure continuity of operations.

  • Adhere to the requirements of company safety policies and industry standards including proper use of personal protective equipment, hazardous waste handling practices, and all safety rules, instructions, and procedures.

  • Follow all requirements of Hazardous Energy Control programs and applicable NEC, ANSI, CDRH, NFPA, OSHA, Federal, State, and Local regulations.

Note: The responsibilities and tasks outlined in this document are not exhaustive and may change as determined by the needs of the company.

What Do You Need?

  • High school diploma or equivalent required. Associate's degree and certifications preferred.

  • Technician I, 3 years' experience working in an industrial environment, repairing, and maintaining industrial equipment required.

  • Technician II, 5+ years' experience working in an industrial environment, repairing, and maintaining industrial equipment required.

  • Formal electrical, electronic, and mechanical training and/or experience repairing and maintaining manufacturing equipment preferred.

  • Meet typical expectations for safety, productivity, attendance, and quality of work.

  • Able to handle multiple tasks at the same time.

  • Work well with and effectively communicate with others. Have appropriate reading, clerical and computer skills.

  • Experience with ERP systems (SAP preferred).

  • Experience with PLC troubleshooting.

  • Basic knowledge of paint application systems (liquid and powder), as well as pre-treatment (shot blast, wash systems) preferred.

  • Proven history of self-motivation and able to work with little to no supervision.

Work Environment:

  • Manufacturing plant conditions (indoors, with variable temperature and humidity, noise, and dirt).

  • Physical hazards such as powered vehicles/moving machinery, pedestrian traffic, live electrical circuits of up to 480 volts, sharp objects.

  • Working with hazardous materials, including solvents, cleaners, hot water, oils, grease, coolant, polymer powders, lithium and lead-acid batteries.

  • During emergencies, shifts of up to 12 hours.

  • Changing workloads, overtime, and priorities (at times changing with short notice).

  • Some travel (air and highway) to off-site training schools.

  • Close cooperation with managers and operators.

  • Regularly lift and position parts weighing up to 35 pounds & occasionally up to 60 pounds, climbing on and crawling under / inside equipment, working at heights or in tight quarters / awkward positions, operate power tools.

The Toro Company is an Equal Opportunity Employer. We consider all qualified applicants based on merit and do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, military service, or other non-merit factors. We are committed to creating a welcoming environment for all employees.