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Technical Support Associate Jobs in Yukon, OK (NOW HIRING)

Cotality

Sr Associate, Technical Services

Oklahoma City, OK · On-site

  • Medical

  • Life

  • Retirement

  • PTO

Support and troubleshoot software products used by internal teams and external clients. * Diagnose ... Document conversations and technical issues in a succinct and detailed manner. * Apply standard ...

Cotality

Sr Associate, Technical Services

Oklahoma City, OK · Hybrid

  • Medical

  • Life

  • Retirement

  • PTO

Role: IT Help Desk Specialist (Software Support) Role Overview: Serve as the primary point of ... Technical Troubleshooting: Diagnose and resolve complex software issues in a Windows environment ...

Cotality

Sr Associate, Technical Services

Oklahoma City, OK · On-site

  • Medical

  • Life

  • Retirement

  • PTO

Role: IT Help Desk Specialist (Software Support) Role Overview: Serve as the primary point of ... Technical Troubleshooting: Diagnose and resolve complex software issues in a Windows environment ...

ECS

Technical Documents & Data Developer

Norman, OK · On-site

Travels within the United States up to 25% of the time to support or perform maintenance ... Requires an associate degree in area of specialty. Will consider a combination of education ...

MSCCN

Radio Technician / Tech Support IV

Oklahoma City, OK · On-site

$32K - $40K/yr

What You Bring • One of the following education requirements: o Associate's degree or Trade ... technical support experience (i.e. Verizon, ATT, Cox, etc.) • Ability to complete climber ...

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All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Yukon, OK

Technical Support Associate information

See Yukon, OK salary details

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How much do technical support associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for technical support associate in Yukon, OK is $20.83, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $22.31 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are the most commonly searched types of Technical Support jobs in Yukon, OK?

The most popular types of Technical Support jobs in Yukon, OK are:

What cities near Yukon, OK are hiring for Technical Support Associate jobs?

Cities near Yukon, OK with the most Technical Support Associate job openings:

Technical Support Associate jobs near you

Sr Associate, Technical Services

Cotality

Oklahoma City, OK • On-site

Full-time

Medical, Life, Retirement, PTO

Posted 11 days ago

Job description

At Cotality, we are driven by a single mission-to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society.
Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry.
Job Description:
  • Serve as the first point of contact for IT Infrastructure support inquiries and issues.
  • Support and troubleshoot software products used by internal teams and external clients.
  • Diagnose and resolve software issues in diverse and unique technical environments.
  • Troubleshoot operating systems, PC hardware, and related infrastructure components.
  • Document conversations and technical issues in a succinct and detailed manner.
  • Apply standard, approved diagnostic utilities to aid in troubleshooting.
  • Suggest changes for product enhancement and correction based on recurring issues.

Job Qualifications:
  • High school diploma or equivalent required;
  • 1+ years of relevant work experience required.
  • Strong problem-solving and multi-tasking skills.
  • Excellent communication skills to explain complex technical concepts in layman's terms.
  • Active listening skills to accurately understand and address user concerns.
  • Ability to document technical issues and solutions with precision and clarity.
  • Experience with diagnostic utilities and troubleshooting methodologies.

Annual Pay Range:
35,600 - 40,560 USD
Application Window:
This opportunity is expected to remain posted through the date identified below, subject to business needs.
2026-07-23
Thrive with Cotality
At Cotality, we offer more than just a job, we provide a benefits experience designed to support your whole self. From a flexible working model to competitive time off and standout health coverage with meaningful perks and growth opportunities, our package is built to help you thrive at work and in life.
Highlights, depending on role classification, include:
  • Time off: Generous PTO and 11 paid holidays, plus well-being and volunteer time off.
  • Family Support: Up to 16 weeks of fully paid parental leave and a baby stipend.
  • Health: Multiple medical plan options with mental health and wellness support offerings.
  • Retirement: 401(k) with company match and vesting after one year.
  • Financial Perks: $400 annual well-being stipend and tuition assistance up to $5,250.
  • Extras: Recognition Rewards, Referral bonuses, exclusive discounts and more!

Cotality is an Equal Opportunity employer committed to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or status as a veteran of the Armed Forces, or any other basis protected by federal, state or local law. Cotality maintains a Drug-Free Workplace.
Cotality is fully committed to a work environment that embraces everyone's unique contributions, experiences and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. We are better together when we support and recognize our differences.
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