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Technical Support Associate Jobs in Encinitas, CA

The primary role oftheIT Support function is to provide technical support to employees experiencing ... Let'stalk about the team As an Associate Analyst, IT Support, you will be based on-site at our San ...

Desktop Support Technician

San Diego, CA ยท On-site

$70K - $85K/yr

Provide front-line technical support via phone, email, and in person * Install, configure, and ... Associate's degree in IT, Computer Science, or related field ( Bachelor's preferred ) * 3+ years of ...

Desktop Support Technician

San Diego, CA

$20.50 - $26.25/hr

Provide front-line technical support via phone, email, and in person * Install, configure, and ... Associate's degree in IT, Computer Science, or related field ( Bachelor's preferred ) * 3+ years of ...

Showing results 41-60

Technical Support Associate information

See Encinitas, CA salary details

$11

$26

$61

How much do technical support associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for technical support associate in Encinitas, CA is $26.52, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $28.41 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

Is technical support a remote job?

Technical Support Associate roles can be performed remotely, especially with the increased use of remote communication tools like chat, email, and remote desktop software. Many companies offer remote or hybrid options, but some positions may require on-site presence depending on the company's policies and the nature of the support provided.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.
What are the most commonly searched types of Technical Support jobs in Encinitas, CA? The most popular types of Technical Support jobs in Encinitas, CA are:
What cities near Encinitas, CA are hiring for Technical Support Associate jobs? Cities near Encinitas, CA with the most Technical Support Associate job openings:
Infographic showing various Technical Support Associate job openings in Encinitas, CA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $55,168 per year, or $26.5 per hour.

Associate Director, Technical Operations - Drug Product

Travere Therapeutics

San Diego, CA โ€ข On-site

Full-time

Medical, Life, Retirement, PTO

Posted 21 days ago


Job description

Department:
106800 Technical Operations
Location:
San Diego, USA- Remote
Be a part of a global team that is inspired to make a difference in the lives of people living with rare disease.
At Travere Therapeutics, we recognize that our exceptional employees are vital to our success. We are a dedicated team focused on meeting the unique needs of rare patients. Our work is rewarding - both professionally and personally - because we are making a difference. We are passionate about what we do.
We are seeking talented individuals who will thrive in our collaborative, diverse, fast-paced environment and share in our mission - to identify, develop and deliver life-changing therapies to people living with rare disease. We stick by our values centered on patients, courage, community, and collaboration to pursue our vision of becoming a leading biopharmaceutical company dedicated to the delivery of innovation and hope to patients in the global rare disease community.
At Travere Therapeutics, we are in rare for life. We continue to courageously forge new paths as we move toward a common goal of elevating science and service for rare patients.
Position Summary:
The Associate Director, Technical Operations - Drug Product, is responsible for drug product manufacturing, scale up, validation, and commercialization of a small molecule, solid oral drug product. The successful candidate enjoys managing external CDMOs and collaborating closely with colleagues in Technical Operations, Quality, Regulatory CMC, Clinical, and Supply Chain. This position is a key CMC contributor for the clinical development through the commercialization of a small molecule drug product for a rare disease indication.
Responsibilities:
โ€ข Technical oversight of production, scale up, process characterization, and process performance qualification (PPQ) of drug product manufacture of a small molecule, solid oral product at Travere's CDMOs.
โ€ข Review and approve manufacturing related documents including change notifications, batch records, process development, tech transfer, process characterization, and validation protocols/reports.
โ€ข Verify suitability, qualification, and validation of processes at CDMOs and other external laboratories.
โ€ข Provide technical support for quality systems governing GMP manufacturing including deviations, investigations, CAPAs, change controls, regulatory submissions, and facility inspections.
โ€ข Collaborate on CMC development and commercialization of drug product with internal and external project teams.
โ€ข Author and review technical documents and regulatory filings, including INDs, IMPDs, and NDAs.
โ€ข Maintain up-to-date knowledge of US and EU GMPs and other regulatory guidance applicable to pharmaceutical production.
โ€ข Review project scope and ensure that contractual obligations of CDMOs meet quality standards and timelines.
โ€ข Provide technical recommendations to leadership regarding CDMO performance, process readiness, validation strategy, regulatory risks, and commercialization milestones.
โ€ข Additional duties assigned as needed.
Education/Experience Requirements:
โ€ข Bachelor's degree in Chemistry, Pharmaceutical Sciences, Biochemistry, Chemical Engineering, or other related discipline required. Equivalent combination of education and applicable job experience may be considered. Advanced degree, M.S., or Ph.D. degree in Chemical Engineering, Biomedical Engineering, Biotechnology, Biochemistry, or other related disciplines is preferred.
โ€ข 8+ years of relevant work experience including small molecule drug product manufacturing with a focus on scale-up, late phase clinical development, and commercialization.
โ€ข Manufacturing experience with amorphous solid dispersions (spray dried amorphous dispersions preferred); solid oral drug product (granulation, capsules and tablets) development experience a plus.
โ€ข Expert knowledge in process development, characterization studies, PPQ, and commercialization for solid oral products, with emphasis on amorphous solid dispersions.
โ€ข Skilled in preparation of CMC modules of regulatory filings such as INDs, IMPDs, and NDAs.
โ€ข Extensive experience managing global CDMOs and/or third-party manufacturers and testing labs.
โ€ข Broad knowledge and experience with phase-appropriate cGMP requirements and US, EU, and ICH guidelines.
Additional Skills/Experience:
โ€ข The ideal candidate will embody Travere's core values: Courage, Community Spirit, Patient Focus and Teamwork
โ€ข Driven, intelligent, passionate about making a difference for patients with rare diseases
โ€ข Strong professional experience in a similar role within the pharmaceutical industry, preferably in small molecule solid oral development and manufacturing.
โ€ข Successful record of creating and managing complex project plans, timelines, and budgets, and development of risk mitigation strategies.
โ€ข Ability to adapt to modification and changes to project plans, demonstrating flexibility to implement new strategies and tactics to accommodate these changes.
โ€ข Team player and strong interpersonal and organizational skills and excellent verbal and written communication skills.
โ€ข Excellent decision-making and collaboration skills with strong attention to detail.
โ€ข Six Sigma and statistical knowledge is a plus.
โ€ข Ability to travel 10-20% domestically and internationally.
โ€ข All positions have an essential job function to be able to perform face to face work with colleagues and/or onsite in San Diego. No role is expected to be 100% remote.
Total Rewards Offerings:
Travere provides comprehensive total rewards offerings that demonstrate our commitment as a diverse, equitable, people-centric, and pay-for-performance organization.
Benefits: Our benefits include premium health, financial, work-life and well-being offerings for eligible employees and dependents, wellness and employee support programs, life insurance, disability, retirement plans with employer match and generous paid time off.
Compensation: Our competitive compensation package includes a combination of both cash compensation (base pay and short-term incentive) and long-term incentive compensation (company stock), designed to recognize, retain, and reward employees.
Target Base Pay Range:
$150,000.00 - $195,000.00
*This information is current as of the date of this posting and may be modified in the future. Actual pay offered to a candidate will depend on a variety of factors including the candidate's experience, education, skills, and location.
Travere will accept applications on an ongoing basis until a candidate is selected for the position.
Travere Therapeutics, Inc. is an EEO/AA/Veteran/Disability Employer.
If you require a reasonable accommodation to complete the application or interview process, please contact us by sending an email to accommodations@travere.com. Please note that this email address is to be used exclusively to request an accommodation with the online application, interview or hiring process only. Travere HR will not reply to emails sent to this address for any other reason.