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Technical Support Associate Jobs in Draper, UT (NOW HIRING)

Conduent, Inc.

Network Support Engineer III

Sandy, UT

$81K - $105K/yr

Provide advanced technical support for enterprise network infrastructure, including routers ... The estimated salary range for this role is $81,197- $105,450 Through our dedicated associates ...

Conduent, Inc.

Network Support Engineer III

Sandy, UT · On-site

$81K - $105K/yr

Provide advanced technical support for enterprise network infrastructure, including routers ... associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 ...

University of Utah

Research Associate

Salt Lake City, UT · On-site

$55K - $75K/yr

Announcement Details Open Date 08/10/2026 Requisition Number PRN45878B Job Title Research Associate ... This position will primarily provide technical support for Utah's subcounty (city and small area ...

Ancestry

Associate Technical Product Manager

Draper, UT · On-site +1

$156K - $180K/yr

Support Platform Migrations - Help track stakeholder adoption, usage telemetry, and communications for legacy tool deprecations and new capability rollouts. * Triage Business Requests - Manage ...

Ancestry

Associate Technical Product Manager

Draper, UT · Remote

$170K - $197K/yr

Support Platform Migrations -- Help track stakeholder adoption, usage telemetry, and communications for legacy tool deprecations and new capability rollouts. * Triage Business Requests -- Manage ...

ITW Avery Weigh-Tronix

Dillon Product Manager

Orem, UT · Remote

$80K - $121K/yr

Associate's degree and/or equivalent ITW experience * 2+ years in Product Management, Product Development, Technical Support, Engineering, or Marketing * Must be proactive and display a high level of ...

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All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Draper, UT

Technical Support Associate information

See Draper, UT salary details

$10

$23

$53

How much do technical support associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for technical support associate in Draper, UT is $23.08, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.71 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

Is technical support a remote job?

Technical Support Associate roles can be performed remotely, especially with the increased use of remote communication tools like chat, email, and remote desktop software. Many companies offer remote or hybrid options, but some positions may require on-site presence depending on the company's policies and the nature of the support provided.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.
What are the most commonly searched types of Technical Support jobs in Draper, UT? The most popular types of Technical Support jobs in Draper, UT are:
What cities near Draper, UT are hiring for Technical Support Associate jobs? Cities near Draper, UT with the most Technical Support Associate job openings:
Technical Support Associate jobs near you

Associate Technical Instructor (Remote)

Stryker

Salt Lake City, UT • On-site, Remote

$90K - $144K/yr

Full-time

Posted 2 days ago

New

Job description

Work Flexibility: Remote

The Associate Technical Instructor will deliver training sessions, provide student support, assess student progress and provide administrative support related to the training program and learning management system. This role collaborates with multiple stakeholders to help manage and improve the training program. Working hours can be any time between 6am CST until 6pm CST.


What you will do:

  • Conduct engaging and informative training sessions on system administration topics, including operating systems, networking, security, and troubleshooting.
  • Provide guidance and support to students, addressing their questions and concerns, and helping them to successfully complete their coursework.
  • Evaluate student performance through assessments, quizzes, and practical exercises and provide constructive feedback.
  • Work closely with other instructors, instructional designers, and subject matter experts to continually improve the training program.

What you need:

Required:

  • Bachelor's degree or in lieu of degree 6+ years of additional relevant experience
  • Minimum 2 years of relevant technical training experience required
  • Proficiency in operating systems networking, system security, and troubleshooting.
  • Proficiency in Word, Excel, PowerPoint, and Outlook

Preferred:

  • Healthcare product/vendor experience preferred
  • Learning Management System (LMS) experience preferred
  • Demonstrated ability presenting to large groups of people

United States of America Pay Ranges:

  • USN: $69,500 - $110,900 USD Annual
  • US5: $73,000 - $116,400 USD Annual
  • US10: $76,500 - $122,000 USD Annual
  • US15: $79,900 - $127,500 USD Annual
  • US20: $83,400 - $133,100 USD Annual
  • US30: $90,400 - $144,200 USD Annual
View the U.S. work location and transparency guide to find the pay range for your location.

Travel Percentage: 10%Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

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