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Technical Support Associate Jobs in Draper, UT (NOW HIRING)

Denton House

IT Support Specialist

Holladay, UT · On-site

Provide Tier 1 and Tier 2 technical support across Windows and macOS systems * Support users in ... Associate's or bachelor's degree in IT, Computer Science, or related field (or equivalent ...

Socket.dev

IT Support Specialist

Holladay, UT · On-site

$52 - $75/hr

Provide Tier 1 and Tier 2 technical support across Windows and macOS systems * Support users in ... Associate's or bachelor's degree in IT, Computer Science, or related field (or equivalent ...

New

Conduent, Inc.

Network Support Engineer III

Sandy, UT

$81K - $105K/yr

Provide advanced technical support for enterprise network infrastructure, including routers ... The estimated salary range for this role is $81,197- $105,450 Through our dedicated associates ...

Conduent, Inc.

Network Support Engineer III

Sandy, UT · On-site

$81K - $105K/yr

Provide advanced technical support for enterprise network infrastructure, including routers ... associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 ...

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All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Draper, UT

Technical Support Associate information

See Draper, UT salary details

$10

$23

$53

How much do technical support associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for technical support associate in Draper, UT is $23.08, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.71 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are the most commonly searched types of Technical Support jobs in Draper, UT?

The most popular types of Technical Support jobs in Draper, UT are:

What cities near Draper, UT are hiring for Technical Support Associate jobs?

Cities near Draper, UT with the most Technical Support Associate job openings:

Technical Support Associate jobs near you
Infographic showing various Technical Support Associate job openings in Draper, UT as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $48,016 per year, or $23.1 per hour.

Technical Director - Department of Dance (part-time, 28 hours/week)

Brigham Young University

Provo, UT • On-site

Part-time

Retirement

Posted 20 days ago

Brigham Young University rating

7.4

Company rating: 7.4 out of 10

Based on 89 frontline employees who took The Breakroom Quiz

337th of 628 rated colleges and universities

Job description

Why Work at BYU
As the flagship higher education institution of The Church of Jesus Christ of Latter-day Saints, Brigham Young University (BYU) strives to be among the exceptional universities in the world. At BYU, we are devoted to our faith and to our students. We take an active role in the University's Mission: "To assist individuals in their quest for perfection and eternal life."
Our unique mission, deeply rooted in the Gospel of Jesus Christ, provides countless ways to serve and make an impact. This, along with our remarkable culture of belonging, weekly devotionals, and endless opportunities for learning and growth-all situated within a beautiful and historic campus-make it an inspiring place to work.
Brigham Young University strongly prefers to hire faithful members of The Church of Jesus Christ of Latter-day Saints.
Members of The Church of Jesus Christ of Latter-day Saints must hold and be worth to hold a current temple recommend.
Technical Director - Department of Dance (part-time, 28 hours/week)
The Associate Technical Director provides support for the creation and delivery of the Department of Dance performance program. This position coordinates the lighting, scenic, audio, visual, rigging, and special effects technical support for assigned department productions and tours. The Associate Technical Director assists with student learning through mentored live production experiences on CFAC stages, the Dance Performance Theatre, other campus venues, and tours.
What you'll do in this position:
Production Development
  • Coordinate with Artistic Directors, directors, designers, and production management to support the development and realization of scenery and props.
  • Evaluate designs and develop material and labor estimates while maximizing available financial resources.
  • Coordinate with designers throughout the production process to solve problems, improve products, and implement changes.
  • Supervise the purchasing, construction, painting, finishing, and installation of scenery and props, including hand props, furniture, furnishings, and set decorations.
  • Manage production budgets, materials, labor, and financial records.
  • Coordinate technical needs throughout construction, rehearsals, performances, and events.
  • Maintain production research, documentation, records, and archives.
  • Maintain a safe working environment through appropriate training, equipment maintenance, recordkeeping, and incident reporting.

Campus and Regional Performance Logistics
  • Develop relationships with performance-site managers and technical personnel to coordinate production needs and establish appropriate work parameters.
  • Coordinate load-in, technical support, load-out, and transportation for performances.
  • Supervise student employees and volunteer crews.
  • Ensure productions operate safely and effectively while maintaining the producing entity's vision, scope, and budget.

Tour Logistics
  • Provide technical direction and support during assigned domestic and international tours.
  • Coordinate with CFAC and department production shops to ensure equipment, props, and costumes are maintained and tour-ready.
  • Coordinate transportation, loading, and unloading of equipment, props, and costumes, including driving trucks for domestic tours as assigned.
  • Secure required permits, paperwork, and transportation documentation and ensure compliance with applicable trucking and equipment transportation regulations.

Teaching and Mentoring
  • Foster a culture of mentorship, experiential learning, and professional development for students through campus productions and university-sponsored tours.
  • Hire, train, and supervise student stage crews while ensuring compliance with university policies and procedures.

What qualifies you for this role:
Required:
  • A firm commitment to the mission of BYU.
  • Bachelor's Degree in technical theatre or related field and experience working in professional theatre, live entertainment, and/or touring productions
  • Demonstrated experience working with scenic and props designers
  • A demonstrated understanding of other production disciplines including but not limited to audio, video, rigging, and fabrication
  • The ideal candidate has skills in some of the following areas:
    • Woodworking, furniture building and repair, and metal working
    • Soft goods, sewing skills
    • Casting and molding, sculpting, and carving
    • Experience with small motors, mechanisms, and electronics
    • Scenic painting and finishing techniques
  • Experience with standard shop tools/equipment.
  • Ability to accurately estimate production costs and create and maintain budgets.
  • Ability to read and interpret working drawings and to disseminate that information clearly and effectively.
  • Ability to work long hours and manage an irregular schedule including weekends and holidays.
  • Training and understanding of safe working practices in the theatre
  • Clear understanding of the artistic process to collaborate with designers and directors.
  • Experience supervising and managing a team of student employees

Preferred:
  • Experience with Microsoft Office, Adobe Creative Suite, and AutoCAD or Vectorworks preferred.
  • Well-developed communication, organization, research, and time management skills.
  • Creative thinking and problem solving
  • Excellent interpersonal, teamwork, and diplomacy skills
  • Proven ability to work independently and collaboratively in a fast paced, rapidly changing environment.
  • Excellent verbal and written communications skills.
  • Exhibits a positive attitude with good communication and interpersonal skills

What we offer in return:
This position comes with fantastic benefits, including:
  • 401k. BYU automatically contributes 8% at no cost to you. Additionally, if you contribute 5%, BYU adds an additional 4% (Rehires may qualify for different retirement plans)
  • Employee assistance program, available to the employee and all members of their household
  • May be eligible for tuition benefits after two years
  • Access to the library
  • Free on-campus parking
  • Free UTA passes for employees, spouses, and qualified dependents
  • Discounts at the BYU Store and for many events at BYU

Pay Grade: 51
Typical Starting Pay: $28.25 to $36.25 a hour
Required Documents:
All Staff positions require a resume.
Refer to the Job Posting for any additional required documents.
Brigham Young University is an equal opportunity employer, including disability and protected veteran status.
Brigham Young University (BYU) is widely recognized not just for its world-class education, but for its deep commitment to inspired religious values. Gathered together in a Christ-centered atmosphere, BYU employees are a vital part of a community of belonging, where we value the experiences, perspectives, and talents of each individual. If you share in our devotion to faith and to excellence, we have a place for you here at BYU!

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