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Technical Support Associate Jobs in Conroe, TX (NOW HIRING)

Key Responsibilities Provide Level One technical support for Lowe's Pro Supply associates and business partners by diagnosing, troubleshooting, resolving, and escalating commonly reported technology ...

Responsibilities Peraton is hiring Customer Technical Specialists to support the Department of ... Bachelor's degree and 0 years' experience or Associate's degree and 2 years' experience or HS ...

Responsibilities Peraton is hiring Customer Technical Specialists to support the Department of ... Bachelor's degree and 0 years' experience or Associate's degree and 2 years' experience or HS ...

We are seeking a detailoriented Land Data Analyst to support clients through the full lifecycle of ... Associate degree or bachelor's degree preferred; equivalent combination of education and relevant ...

IT Support Technician

Houston, TX · On-site

$20.50 - $28.25/hr

First-Line Technical Support: Provide timely and effective first-line technical support to end ... Associate's degree in information technology, Computer Science, or a related field, or equivalent ...

Second Shift Advanced Program Support Technician

Houston, TX

$35K - $44K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Associate's degree plus applicable years directly related Technical Degree or Military Technical ... We support career advancement through professional training and development. Click here to learn ...

Second Shift Advanced Program Support Technician

Houston, TX · On-site

$35K - $44K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Associate's degree plus applicable years directly related Technical Degree or Military Technical ... We support career advancement through professional training and development. Click here to learn ...

VisionLink Support Specialist

Houston, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This role serves as the primary internal and external resource for telematics support, customer ... Associate's degree or technical certificate in a mechanical, technical, or related discipline

IT Support Representative

Houston, TX · On-site

$20.50 - $28.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Technical aptitude * Attention to detail * Time management and prioritization * Cross-functional collaboration Requirements * 1-3+ years of experience in IT support or help desk roles. * Associate ...

Technical MATM Consultant

Atlanta, GA · On-site +1

  • Medical

  • Dental

  • Retirement

  • PTO

The Technical Owner will work directly with Transportation Operations, business analysts, developers, integration teams, and Manhattan Associates to design, implement, test, and support reliable TMS ...

Technical MATM Consultant

Houston, TX · Remote

  • Medical

  • Dental

  • Retirement

  • PTO

The Technical Owner will work directly with Transportation Operations, business analysts, developers, integration teams, and Manhattan Associates to design, implement, test, and support reliable TMS ...

Technical MATM Consultant

Houston, TX · Remote

  • Medical

  • Dental

  • Retirement

  • PTO

The Technical Owner will work directly with Transportation Operations, business analysts, developers, integration teams, and Manhattan Associates to design, implement, test, and support reliable TMS ...

Showing results 21-40

Technical Support Associate information

See Conroe, TX salary details

$9

$21

$48

How much do technical support associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for technical support associate in Conroe, TX is $21.14, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $22.64 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are the most commonly searched types of Technical Support jobs in Conroe, TX?

The most popular types of Technical Support jobs in Conroe, TX are:

What are popular job titles related to Technical Support Associate jobs in Conroe, TX?

For Technical Support Associate jobs in Conroe, TX, the most frequently searched job titles are:

What cities near Conroe, TX are hiring for Technical Support Associate jobs?

Cities near Conroe, TX with the most Technical Support Associate job openings:

Full-time

Re-posted 17 days ago


Job description

Job Summary:
LEMIT - Bill Blackwood Law Enforcement Management Institute of Texas is seeking a Technology Support Analyst I to provide comprehensive technical and non-technical support for the university’s Learning Management System and associated software. The role involves resolving support desk issues, providing training, and enhancing the overall user experience for faculty and students.
Responsibilities:
• Provides the necessary instruction, direction and support to resolve issues escalated to the SHSU Online Support Desk.
• Provides technical support and guidance to users of the Blackboard Learning Management System (LMS) or associated third-party software.
• Proactively reviews software and hardware to seek ways to continually enhance the student and faculty experience.
• Provides training to faculty or students in one on one or group sessions.
• Participates in projects assigned to the SHSU Online Support Desk, audits support desk data systems, creates help guides/documentation and creates/maintains accurate reports.
• Provides guidance and instruction to student employees of the SHSU Online Support Desk.
• Performs other related duties as assigned.
Qualifications:
Required:
• Associates Degree or sixty hours of college credit
• Two years’ experience
Preferred:
• Strong customer service experience
• Working technical knowledge of both Windows and MacOS operating systems
• Knowledge of internet browsers
• Knowledge of Microsoft Office
• Knowledge of basic multimedia software
Company:
Created by the Texas Legislature in 1989, LEMIT is one of the largest and most sophisticated statewide preparation program for police management in the United States and is nationally recognized for its initiatives to develop the administrative, analytical, and executive skills of current and future law enforcement officials. Founded in 1989, the company is headquartered in Huntsville, USA, with a team of 2-10 employees. The company is currently Early Stage.