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Technical Support Associate Jobs in Clemson, SC (NOW HIRING)

ABB

VFD Technical Support Specialist

Belton, SC · Remote

Technical Support Team Lead __ As a Variable Frequency Drive (VFD) Support Specialist, you will be ... Bachelor's degree and 2 years of relevant Electrical, Technical experience OR associate's degree ...

Batteries Plus

Retail Sales Associate

Easley, SC · On-site

$12.75 - $14.75/hr

As a Store Associate, you'll be the face of our brand, helping customers find the right solutions ... From providing product knowledge and technical support to keeping the store running smoothly, you ...

Batteries Plus

Retail Sales Associate

Easley, SC · On-site

$12.75 - $14.75/hr

As a Store Associate, you'll be the face of our brand, helping customers find the right solutions ... From providing product knowledge and technical support to keeping the store running smoothly, you ...

Batteries Plus

Retail Sales Associate

Easley, SC · On-site

$12.75 - $14.75/hr

As a Store Associate, you'll be the face of our brand, helping customers find the right solutions ... From providing product knowledge and technical support to keeping the store running smoothly, you ...

Batteries Plus

Retail Sales Associate - Easley, SC

Easley, SC · On-site

$12.75 - $14.75/hr

As a Store Associate , you'll be the face of our brand, helping customers find the right solutions ... From providing product knowledge and technical support to keeping the store running smoothly, you ...

Vertiv Group Corp.

Technical Trainer

Pelzer, SC · On-site

$24.50 - $32.50/hr

The Technical Trainer will deliver classroom, hands-on, and production-floor training; develop and ... Support onboarding, cross-training, refresher training, upskilling, and introduction of new ...

BJU Education Group

Customer Care Associate

Greenville, SC · On-site

$13.75 - $18.75/hr

As a Customer Care Associate at BJU Press, the ideal candidate will play a supporting role on the ... Level 1 Technical Support: Assist users with accessing digital editions or troubleshooting issues ...

M Force

Engineering Technologist 1

Greenville, SC · On-site

$20/hr

This role provides hands-on technical support, assists with problem resolution, and contributes to ... Associate degree in Engineering Technology (or equivalent), OR 3-5 years of relevant technical ...

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All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Clemson, SC

Technical Support Associate information

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How much do technical support associate jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for technical support associate in Clemson, SC is $20.92, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $22.40 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are the most commonly searched types of Technical Support jobs in Clemson, SC?

The most popular types of Technical Support jobs in Clemson, SC are:

What job categories do people searching Technical Support Associate jobs in Clemson, SC look for?

The top searched job categories for Technical Support Associate jobs in Clemson, SC are:

What cities near Clemson, SC are hiring for Technical Support Associate jobs?

Cities near Clemson, SC with the most Technical Support Associate job openings:

Technical Support Associate jobs near you
Infographic showing various Technical Support Associate job openings in Clemson, SC as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 2% Temporary, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $43,519 per year, or $20.9 per hour.

Technical Support Specialist

Liberty, SC • On-site

ASC Engineered Solutions
Machinery Manufacturing • 1 - 5K employees

6.0

Company rating: 6.0 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

People enjoy working here

Learn more about ASC Engineered Solutionsexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

Technical Support Specialist
Department: Information Technology
Employment Type: Full Time
Location: Liberty, SC
Reporting To: Chris Giles
Description
The Technical Support Specialist provides Tier 1 and Tier 2 technical support for the organization's PC and PC-related hardware/software needs, by phone, e-mail, in person, and remote-control tools. This role performs initial assessment, triage, research, and resolution of first- and second-level issues company-wide and, when supporting a specific site, serves as an on-site resource working alongside IT Engineering and Network/Server Administration teams to troubleshoot, implement, and deploy systems and applications for that location.
How You Will Help:
  • Serve as the primary point of contact for Tier 1/2 support requests; perform initial assessment, triage, and troubleshooting of IT equipment and applications, escalating complex issues as needed
  • Diagnose and resolve hardware, software, and basic networking issues for PCs, laptops, printers/copiers, mobile devices, and peripherals
  • Configure, deploy, install, and maintain computers, phones, peripherals, printers, and operating systems; install and support approved software; dispense toner, batteries, and related supplies
  • Perform new-user setup and onboarding, including workstation, software, telephone service, and network printing configuration
  • Manage service ticket queues and route issues to IT Engineering, Network/Server Administration, or other teams as appropriate; collaborate with those teams to resolve system and network issues
  • Perform basic user and computer account administration (e.g., Active Directory)
  • Complete site-specific "smart hands" requests, such as local Internet circuits, firewalls, network switches, wireless access points, and servers
  • Support videoconferencing, telecommunications, LAN/WAN, and local Audio/Video equipment (e.g., conference rooms)
  • Train and support end users on Microsoft Office 365 applications and collaboration tools (Outlook, Teams, OneDrive, etc.)
  • Promote a safe workplace by performing all tasks in compliance with safety rules, procedures, and PPE requirements; report unsafe conditions or practices immediately
  • Perform other duties as assigned

What You Will Bring:
  • Strong troubleshooting, analytical, and problem-solving skills across desktop, hardware, and basic networking issues
  • Proficient in Microsoft Windows 10/11 (Desktop Administration) and Microsoft 365 Suite (Outlook, Excel, Word, PowerPoint, Access, OneDrive, Teams)
  • Working knowledge of Active Directory user/computer account administration
  • Basic knowledge of server systems, networking protocols, and hardware/software deployment tools
  • Excellent verbal and written communication skills; able to adapt style to different audiences and deliver a high level of customer service
  • Strong organizational and time-management skills; able to prioritize and manage multiple tasks with outstanding attention to detail
  • Self-starter who works effectively independently and as part of a team, with minimal supervision
  • Willingness to learn new skills and take on expanded responsibilities

Qualifications:
  • High school diploma or equivalent
  • 2-5 years of Helpdesk/Desktop Support or Level 1-2 IT service administration experience

Preferred:
  • Associate or bachelor's degree in computer science, information systems, or related field
  • CompTIA A+ Certification (or willingness to obtain within three months of hire)
  • Manufacturing environment experience

What We Offer:
  • Medical, Dental, Vision and FSA are available 30 days following your start date
  • 401k with company match is available after 90 days of employment
  • Company-provided Life Insurance is provided for after 90 days of employment
  • 3 PTO days after 60 days of employment (hourly and non-exempt positions only)
  • 2 weeks of vacation after 6 months of employment
  • 10 paid holidays - including your birthday!
  • Paid weekly

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