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Technical Support Associate Jobs in Bridgewater, NJ

iSoftStone

Associate

New York, NY · On-site

$20/hr

... and technical support. Responsibilities: As a Business Support Associate, you'll follow a ... structured training program while gaining valuable hands-on experience supporting both clients and ...

iSoftStone

Associate

New York, NY · On-site

$20/hr

... and technical support. Responsibilities: As a Business Support Associate, you'll follow a ... structured training program while gaining valuable hands-on experience supporting both clients and ...

Wurtec

Technical Support Specialist

New York, NY · On-site

Technical Support Specialist FLSA Status: Non-Exempt Job Type: Full time Travel: 20% or less ... Associate or bachelor's degree in engineering, IT, or similar (preferred) Work Environment: This ...

GoNetspeed

Technical Support Technician

New York, NY · On-site

$21/hr

Associate Degree in Information Technology preferred with at least 2 years' experience in a Technical Support role. $21 - $21 an hour Benefits: 401(k) 401(k) matching Dental insurance Employee ...

Compunnel

L2 Technical Support Analyst

Roseland, NJ · On-site

JOB SUMMARY Provide high-touch, white-glove technical support to associates through C-Suite executives, maintaining the highest level of professionalism, communication, and discretion. Key ...

Axon

Technical Support Engineer, Axon 911

New York, NY · On-site

Your Impact We are seeking a Technical Support Engineer (Tier 2+) to support customers and internal teams using the Axon 911 platform while helping ensure reliability, performance, and operational ...

Axon

Technical Support Engineer, Axon 911

New York, NY · On-site

Your Impact We are seeking a Technical Support Engineer (Tier 2+) to support customers and internal teams using the Axon 911 platform while helping ensure reliability, performance, and operational ...

ABB

VFD Technical Support Specialist

NJ · Remote

Technical Support Team Lead __ As a Variable Frequency Drive (VFD) Support Specialist, you will be ... Bachelor's degree and 2 years of relevant Electrical, Technical experience OR associate's degree ...

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All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Bridgewater, NJ

Technical Support Associate information

See Bridgewater, NJ salary details

$11

$25

$58

How much do technical support associate jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for technical support associate in Bridgewater, NJ is $25.24, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $27.02 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are the most commonly searched types of Technical Support jobs in Bridgewater, NJ?

The most popular types of Technical Support jobs in Bridgewater, NJ are:

What job categories do people searching Technical Support Associate jobs in Bridgewater, NJ look for?

The top searched job categories for Technical Support Associate jobs in Bridgewater, NJ are:

What cities near Bridgewater, NJ are hiring for Technical Support Associate jobs?

Cities near Bridgewater, NJ with the most Technical Support Associate job openings:

Technical Support Associate jobs near you
Infographic showing various Technical Support Associate job openings in Bridgewater, NJ as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $52,505 per year, or $25.2 per hour.

Associate

New York, NY • On-site

iSoftStone
201 - 500 employees
Learn more about iSoftStoneexternal

$20/hr

Contractor

Medical, Dental, Vision, Retirement

Re-posted 28 days ago

Job description

Description
iSoftStone, Inc. is seeking a Business Support Associate to join our Team!
This is an early career position which requires a hybrid schedule in New York City, NY!
Candidates must have permanent authorization to work in the United States. Visa sponsorship is not available for this role.
iSoftStone, Inc. is seeking a motivated, customer-focused individual to join our technology team in New York as a Business Support Associate. This role is ideal for those currently studying or recently entering the IT industry, with an interest in customer service, helpdesk operations, and technical support.
Responsibilities:
As a Business Support Associate, you'll follow a structured training program while gaining valuable hands-on experience supporting both clients and internal teams. You'll handle real-world projects, providing technical assistance, troubleshooting, and customer service, while progressively building your skills in a collaborative environment.
Qualifications:
  • Currently enrolled in or recently graduated from a certificate or degree program related to IT, computer science, or a technical support field.
  • Two+ years of practical experience (including internships) in Customer service, helpdesk, or technical support roles
  • Responding to service requests, troubleshooting issues, and providing technical assistance.
  • Strong problem-solving and communication skills, with a focus on delivering excellent customer service.
  • Ability to understand and translate customer needs into actionable tasks and effective solutions.
  • Familiarity with ticketing systems, remote support tools, and basic troubleshooting methods.
  • Comfortable working in fast-paced, high-pressure environments.
  • Eagerness to learn, accept feedback, and continuously improve.
  • Proficiency in Microsoft Office applications (Excel, Word, Outlook, SharePoint).

Preferred Qualifications:
  • Prior experience in supply chain operations or support roles is preferred but not required.
  • Familiarity with web tools and browser developer tools (F12) is preferred but not required.
  • Exposure to front-end web development technologies (HTML5, CSS3, JavaScript) is preferred but not required.
  • Experience with IT service management or helpdesk software (like ServiceNow, Jira Service Management, or Zendesk) is preferred but not required.
  • Background supporting supply chain systems, logistics, or order management tools is preferred but not required.

Primary Location Pay Range: $20 per hour to start.
Benefits:
Temp hourly employee benefits, if scheduled to work at least 30 hours per week: medical, dental, vision, 401k.
iSoftStone is a global IT service and consulting company that creates value and drives success through technology solutions, service excellence, and digital innovation. We specialize in web and application development, software testing and support, data and content management, digital experience, accessibility, and data for machine learning and AI. With 20 delivery centers and more than 90,000 employees worldwide, iSoftStone is proud to serve some of the world's most well-known businesses, including 90+ Fortune Global 500 companies.
Visit us at https://www.isoftstoneinc.com.
iSoftStone is committed to the practice of equal opportunity for all its employees and applicants in employment, and does not discriminate on the basis of race or ethnicity, color, age, national origin, religion, creed, marital status, sex, pregnancy, gender, gender identity, sexual orientation, status as an honorably discharged veteran or disabled veteran or military status, political affiliation or belief, citizenship/status as a lawfully admitted immigrant authorized to work in the United States, or presence of any physical, sensory, or mental disability. In addition, reasonable accommodation will be made for known physical or mental limitations for all otherwise qualified persons with disabilities.

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