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Technical Support Associate Jobs in Brea, CA (NOW HIRING)

Agendia, Inc

Laboratory Support Associate I

Irvine, CA · On-site

$25 - $30/hr

... Support Associate will ensure proper handling of all specimens received and prepare specimens for ... technical staff with administrative duties as needed o Performs PDE (Pathology Data Entry) and ...

Agendia Inc.

Laboratory Support Associate I

Irvine, CA

$25 - $30/hr

... Support Associate will ensure proper handling of all specimens received and prepare specimens for ... technical staff with administrative duties as needed o Performs PDE (Pathology Data Entry) and ...

Agendia

Laboratory Support Associate I

Irvine, CA · On-site

$25 - $30/hr

... Support Associate will ensure proper handling of all specimens received and prepare specimens for ... technical staff with administrative duties as needed o Performs PDE (Pathology Data Entry) and ...

Chedraui USA

IT WHSE Support Technician

Commerce, CA · On-site

$23.25 - $31.75/hr

SUMMARY The IT Warehouse Support Technician provideshands-on technical support for warehouse ... Support warehouse associates with login issues, device configurations, and system navigation

Chedraui USA

IT WHSE Support Technician

Commerce, CA · On-site

$23.25 - $31.75/hr

SUMMARY The IT Warehouse Support Technician provideshands-on technical support for warehouse ... Support warehouse associates with login issues, device configurations, and system navigation

Chedraui USA

IT WHSE Support Technician

Commerce, CA

$23.25 - $31.75/hr

SUMMARY The IT Warehouse Support Technician provideshands-on technical support for warehouse ... Support warehouse associates with login issues, device configurations, and system navigation

Yardi

Associate Technical Account Manager

Santa Ana, CA · On-site

$31.25 - $32.81/hr

... We're looking for an Associate Technical Account Manager (ATAM) to help our multifamily ... You'll build expertise in how Yardi's software supports every stage of the renter journey and ...

Yardi

Associate Technical Account Manager

Santa Ana, CA · On-site

$31.25 - $32.81/hr

... We're looking for an Associate Technical Account Manager (ATAM) to help our multifamily ... You'll build expertise in how Yardi's software supports every stage of the renter journey and ...

Yardi

Associate Technical Account Manager

Santa Ana, CA · On-site

$31.25 - $32.81/hr

... We're looking for an Associate Technical Account Manager (ATAM) to help our multifamily ... You'll build expertise in how Yardi's software supports every stage of the renter journey and ...

Chedraui USA

IT WHSE Support Technician

Commerce, CA · On-site

$26 - $28/hr

Associate's degree in IT, Computer Science,or related field preferred * Technical certifications (CompTIA A+,Network+) a plus * 2+ years of IT support experience * Experience with mobile ...

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All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Brea, CA

Technical Support Associate information

See Brea, CA salary details

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How much do technical support associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for technical support associate in Brea, CA is $25.58, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $27.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

Is technical support a remote job?

Technical Support Associate roles can be performed remotely, especially with the increased use of remote communication tools like chat, email, and remote desktop software. Many companies offer remote or hybrid options, but some positions may require on-site presence depending on the company's policies and the nature of the support provided.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.
What are popular job titles related to Technical Support Associate jobs in Brea, CA? For Technical Support Associate jobs in Brea, CA, the most frequently searched job titles are:
What job categories do people searching Technical Support Associate jobs in Brea, CA look for? The top searched job categories for Technical Support Associate jobs in Brea, CA are:
What cities near Brea, CA are hiring for Technical Support Associate jobs? Cities near Brea, CA with the most Technical Support Associate job openings:
Technical Support Associate jobs near you

Inside Sales Support Associate

VEGA Americas

Newport Beach, CA • On-site

$28.50/hr

Full-time

Re-posted 12 days ago

Job description

We're looking for an Inside Sales Support Associate to join our growing office in Newport Beach, CA!
The Inside Sales Team is made up of outgoing and friendly people who put the customer first. This position works in-office, Monday through Friday from our Newport Beach, CA office.
What you'll do:
  • Receive and respond to phone, e-mail and web-based inquiries regarding technical data/support, price, delivery, or application information from customers and representatives.
  • Develop clear and effective quotations for current and prospective customers, representatives and/or Regional Sales or Industry Sales.
  • Complete proactive open quote follow-up or new product information phone calls.
  • Establishes, develops and maintains relationships with current customers, prospective customers, Outside Sales and/or representatives to generate new business for the organization's products and services.
  • Support new business development activities by follow-up phone calls on sales leads, as required.
  • Resolves customer complaints by investigating problems, developing solutions and making recommendations to management.
  • Back-up Inside Sales team with phone calls and email support as needed. Must address customers' issues and ensure effective and responsive problem resolution.

What you'll need:
  • Two year degree, preferably in a technical field.
  • 1+ year(s) customer service or sales experience.
  • OR equivalent combination of education and experience
  • CRM System experience

Preferred:
  • Technical Experience
  • OR Technical Education
  • Mechanical Aptitude

Pay
$28.50-$28.50 USD
VEGA Americas manufactures, distributes, and services process instrumentation to measure level, density, weight, and pressure. Our products have been making industrial processes safer and more efficient for over 60 years.
As an employee, you'll find VEGA Americas commits itself to the highest quality standards and respect for the individual needs of employees, customers, vendors, and shareholders. Don't take it from us alone, VEGA has been awarded a Cincinnati Enquirer's Top Workplace Award for 10 years running!
Our Mission: With innovative technologies and services, we develop solutions that inspire. Through our sense of simplicity and our focus on people, we are looking to the future with curiosity. Locally grounded and globally connected, together we give values a home.
Our Values: Curiosity, Humanity, Simplicity, Connectivity
VEGA Americas, Inc. is an Equal Opportunity employer. It is our policy that we will not discriminate against any person based on race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, disability, or veteran status.
We are proud to be an Equal Opportunity Employer. EOE AA Minority/Female/Vet/Disability

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