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Technical Support Associate Jobs in Brandon, FL (NOW HIRING)

Humana

Technical FinOps Analyst

Tampa, FL · On-site +1

Technical recommendations : Work with engineering to translate reserved instance strategies, spot ... Associate Cloud Engineer Preferred Qualifications * Experience supporting FinOps or cloud cost ...

New

Humana

Technical FinOps Analyst

Tampa, FL · On-site +1

Technical recommendations : Work with engineering to translate reserved instance strategies, spot ... Associate Cloud Engineer Preferred Qualifications * Experience supporting FinOps or cloud cost ...

New

Humana

Technical FinOps Analyst

Tampa, FL · On-site +1

Technical recommendations : Work with engineering to translate reserved instance strategies, spot ... Associate Cloud Engineer Preferred Qualifications * Experience supporting FinOps or cloud cost ...

Revel Staffing

IT Manager

Tampa, FL · On-site

$85K - $115K/hr

Support network, infrastructure, and endpoint performance * Troubleshoot technical issues across ... Associate or bachelor's degree in Information Technology, Computer Science, or related field ...

UAB

DATA SCIENTIST ASSOCIATE

Tampa, FL

$77K - $126K/yr

Data Scientist Associate University of Alabama at Birmingham The position leads the administration ... Acts as a direct liaison with users, technical support, training, and operations personnel, and ...

EnerSys

Technical Sales Representative

Lakeland, FL · On-site

Support system-level selling of DC plants, batteries, enclosures, monitoring, and lifecycle ... Associate's or Bachelor's degree in Engineering, Business, or related technical field (or ...

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All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Brandon, FL

Technical Support Associate information

See Brandon, FL salary details

$9

$21

$49

How much do technical support associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for technical support associate in Brandon, FL is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $22.98 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are the most commonly searched types of Technical Support jobs in Brandon, FL?

The most popular types of Technical Support jobs in Brandon, FL are:

What job categories do people searching Technical Support Associate jobs in Brandon, FL look for?

The top searched job categories for Technical Support Associate jobs in Brandon, FL are:

What cities near Brandon, FL are hiring for Technical Support Associate jobs?

Cities near Brandon, FL with the most Technical Support Associate job openings:

Technical Support Associate jobs near you
Infographic showing various Technical Support Associate job openings in Brandon, FL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $44,630 per year, or $21.5 per hour.

Service Desk Technician with Security Clearance

Ascension Federal Services Inc

Tampa, FL • On-site

Other

Posted 20 days ago

Job description

Service Desk Technician (Jr-Mid-Sr) Location: Tampa, FL, 33601 Clearance: TS/SCI Job Description: The Service Desk Technician will provide technical support to end-users, troubleshoot and resolve hardware and software issues, and escalate complex problems to higher-level support teams. The ideal candidate will have excellent communication skills, be customer-focused, and have a strong technical background. Responsibilities: * Provide technical support to end-users via phone, email, or in-person * Troubleshoot and resolve hardware and software issues * Escalate complex problems to higher-level support teams * Document and track all support requests and resolutions in a ticketing system * Install, configure, and maintain hardware and software * Assist with the setup and maintenance of network and server infrastructure * Provide training and support to end-users on new hardware and software * Stay up-to-date with the latest technology trends and advancements Requirements: * Associate's or Bachelor's degree in Computer Science or related field * 2+ years of experience in a technical support role * Excellent communication and customer service skills * Strong technical background in hardware, software, and networking * Experience with ticketing systems and remote support tools * Ability to work independently and as part of a team * Strong problem-solving and analytical skills * Ability to prioritize and manage multiple tasks and projects

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