IT Support Specialist II
Tampa, FL · On-site
Provide technical support for internet and network related issues; troubleshoot and report outages ... Associates Degree in IT-related field preferred. * Requires at least 5 years of relevant support ...
IT Support Specialist II
Tampa, FL · On-site
Provide technical support for internet and network related issues; troubleshoot and report outages ... Associates Degree in IT-related field preferred. * Requires at least 5 years of relevant support ...
IT Support Specialist II
Tampa, FL · On-site
Provide technical support for internet and network related issues; troubleshoot and report outages ... Associates Degree in IT-related field preferred. * Requires at least 5 years of relevant support ...
Quick apply
IT Support Specialist II
Tampa, FL · On-site
Provide technical support for internet and network related issues; troubleshoot and report outages ... Associates Degree in IT-related field preferred. * Requires at least 5 years of relevant support ...
Blood Bank Associate TSS
Clearwater, FL · On-site
$20 - $23/hr
As an Associate Technical Support Specialist, you will receive training on our Blood Bank and Donor applications, including their functionality and troubleshooting issues. Additionally, you will ...
Quick apply
Blood Bank Associate TSS
Clearwater, FL · On-site
$20 - $23/hr
As an Associate Technical Support Specialist, you will receive training on our Blood Bank and Donor applications, including their functionality and troubleshooting issues. Additionally, you will ...
As a Senior Product Associate in JP Morgan Payments, you contribute to the team by leveraging your ... Support all controls and compliance requirements and ensure that all pre- and post-launch ...
As a Senior Product Associate in JP Morgan Payments, you contribute to the team by leveraging your ... Support all controls and compliance requirements and ensure that all pre- and post-launch ...
As a Senior Product Associate in JP Morgan Payments, you contribute to the team by leveraging your ... Support all controls and compliance requirements and ensure that all pre- and post-launch ...
As a Senior Product Associate in JP Morgan Payments, you contribute to the team by leveraging your ... Support all controls and compliance requirements and ensure that all pre- and post-launch ...
As a Senior Product Associate in JP Morgan Payments, you contribute to the team by leveraging your ... Support all controls and compliance requirements and ensure that all pre- and post-launch ...
As a Senior Product Associate in JP Morgan Payments, you contribute to the team by leveraging your ... Support all controls and compliance requirements and ensure that all pre- and post-launch ...
Articulates and presents complex or technical information clearly and effectively to stakeholders ... DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do ...
Articulates and presents complex or technical information clearly and effectively to stakeholders ... DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do ...
Articulates and presents complex or technical information clearly and effectively to stakeholders ... DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do ...
Articulates and presents complex or technical information clearly and effectively to stakeholders ... DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do ...
Technical Program Manager [Multiple Positions Available]
Tampa, FL · Hybrid
$117K - $152K/yr
Bachelor's degree in Computer Engineering, Information Technology or related field of study plus 3 years of experience in the job offered or as Technical Program Manager, Technology Support Associate ...
Technical Program Manager [Multiple Positions Available]
Tampa, FL · Hybrid
$117K - $152K/yr
Bachelor's degree in Computer Engineering, Information Technology or related field of study plus 3 years of experience in the job offered or as Technical Program Manager, Technology Support Associate ...
Bachelor's degree in Computer Engineering, Information Technology or related field of study plus 3 years of experience in the job offered or as Technical Program Manager, Technology Support Associate ...
Bachelor's degree in Computer Engineering, Information Technology or related field of study plus 3 years of experience in the job offered or as Technical Program Manager, Technology Support Associate ...
IT Support Technician
Lakeland, FL · On-site
$20 - $27.50/hr
The ideal candidate will have experience providing technical support in a professional environment ... High school diploma or GED required; associate or bachelor's degree in IT, Computer Science, or a ...
IT Support Technician
Lakeland, FL · On-site
$20 - $27.50/hr
The ideal candidate will have experience providing technical support in a professional environment ... High school diploma or GED required; associate or bachelor's degree in IT, Computer Science, or a ...
Part-Time Associate Tech Support Analyst - LAN/WAN
Lakeland, FL · On-site
$19.45 - $27.20/hr
Join Publix Technology as a part-time Associate Technical Support Analyst on the LAN/WAN team. This team provides level 1 and 2 support of the Publix network infrastructure. This position will be for ...
Part-Time Associate Tech Support Analyst - LAN/WAN
Lakeland, FL · On-site
$19.45 - $27.20/hr
Join Publix Technology as a part-time Associate Technical Support Analyst on the LAN/WAN team. This team provides level 1 and 2 support of the Publix network infrastructure. This position will be for ...
IT Business Support Specialist
Largo, FL · On-site
The IT Business Support Specialist will provide technical leadership, support, and resolve problems ... Bachelor's degree; or Associate's degree with 5-8 years of related experience * With Bachelor ...
New
IT Business Support Specialist
Largo, FL · On-site
The IT Business Support Specialist will provide technical leadership, support, and resolve problems ... Bachelor's degree; or Associate's degree with 5-8 years of related experience * With Bachelor ...
New
IT Business Support Specialist
Largo, FL · On-site
The IT Business Support Specialist will provide technical leadership, support, and resolve problems ... Bachelor's degree; or Associate's degree with 5-8 years of related experience * With Bachelor ...
IT Business Support Specialist
Largo, FL · On-site
The IT Business Support Specialist will provide technical leadership, support, and resolve problems ... Bachelor's degree; or Associate's degree with 5-8 years of related experience * With Bachelor ...
IT Help Desk Specialist
$80K - $110K/hr
We are seeking an IT Help Desk Specialist to provide day-to-day technical support to clinical and ... Preferred Qualifications Associate degree in Information Technology, Computer Science, or a related ...
Quick apply
IT Help Desk Specialist
$80K - $110K/hr
We are seeking an IT Help Desk Specialist to provide day-to-day technical support to clinical and ... Preferred Qualifications Associate degree in Information Technology, Computer Science, or a related ...
Senior Desktop Support Analyst
Tampa, FL · On-site
You must possess a strong technical understanding of the various hardware, software and networking ... Associate's or Bachelor's degree in a Computer-related field or Business Administration with ...
Senior Desktop Support Analyst
Tampa, FL · On-site
You must possess a strong technical understanding of the various hardware, software and networking ... Associate's or Bachelor's degree in a Computer-related field or Business Administration with ...
This role is crucial for providing top-notch technical support and administration for our diverse ... We employ premier associates in the industry who deliver value and support to our growing customer ...
Quick apply
This role is crucial for providing top-notch technical support and administration for our diverse ... We employ premier associates in the industry who deliver value and support to our growing customer ...
This role is crucial for providing top-notch technical support and administration for our diverse ... We employ premier associates in the industry who deliver value and support to our growing customer ...
This role is crucial for providing top-notch technical support and administration for our diverse ... We employ premier associates in the industry who deliver value and support to our growing customer ...
This role is crucial for providing top-notch technical support and administration for our diverse ... We employ premier associates in the industry who deliver value and support to our growing customer ...
This role is crucial for providing top-notch technical support and administration for our diverse ... We employ premier associates in the industry who deliver value and support to our growing customer ...
Be Seen First
Desktop Support Technician
Tampa, FL · On-site
$45K - $47K/yr
Deliver first- and second-level technical support to end users for hardware, software, and ... Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field;
Quick apply
Be Seen First
Desktop Support Technician
Tampa, FL · On-site
$45K - $47K/yr
Deliver first- and second-level technical support to end users for hardware, software, and ... Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field;
Technical Support Associate information
See Brandon, FL salary details
$9.61 - $13.25
2% of jobs
$15.73 is the 25th percentile. Wages below this are outliers.
$13.25 - $16.90
34% of jobs
The median wage is $18.54 / hr.
$16.90 - $20.55
32% of jobs
$22.20 is the 75th percentile. Wages above this are outliers.
$20.55 - $24.19
17% of jobs
$24.19 - $27.84
5% of jobs
$27.84 - $31.48
6% of jobs
$31.48 - $35.13
2% of jobs
$35.13 - $38.77
2% of jobs
$38.77 - $42.42
0% of jobs
$42.42 - $46.07
0% of jobs
$46.07 - $49.71
0% of jobs
$9
$21
$49
How much do technical support associate jobs pay per hour?
As of Aug 18, 2026, the average hourly pay for technical support associate in Brandon, FL is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $22.98 per hour, depending on experience, location, and employer.
What does a technical support associate do?
A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.
What are the key skills and qualifications needed to thrive as a technical support associate?
To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.
What are some common challenges technical support associates face, and how can they effectively manage them?
Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.
What is the difference between Technical Support Associate vs Customer Support Specialist?
| Aspect | Technical Support Associate | Customer Support Specialist |
|---|---|---|
| Required Credentials | High school diploma or equivalent; technical certifications often preferred | High school diploma or equivalent; customer service certifications optional |
| Work Environment | Call centers, IT departments, technical help desks | Call centers, retail, online support platforms |
| Industry Usage | IT, software, hardware companies | Retail, telecom, service industries |
| Common Search/Comparison | Technical Support Associate vs Customer Support Specialist |
The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.
What are the most commonly searched types of Technical Support jobs in Brandon, FL?
The most popular types of Technical Support jobs in Brandon, FL are:
What job categories do people searching Technical Support Associate jobs in Brandon, FL look for?
The top searched job categories for Technical Support Associate jobs in Brandon, FL are:
What cities near Brandon, FL are hiring for Technical Support Associate jobs?
Cities near Brandon, FL with the most Technical Support Associate job openings:
Full-time
Medical, Dental, Vision
Re-posted 22 days ago
Perry Homes rating
6.7
Based on 6 frontline employees who took The Breakroom Quiz
Job description
About The Role
This position supports both local and field users, including those at our General Offices as well as sales and construction offices. This position requires the deployment, replacement, repair and troubleshooting of windows desktops, notebooks, Microsoft Surface devices and other mobile devices such as cell phones, tablets, and Apple iPads. The position also involves the deployment and troubleshooting of printers, copiers, plotters, scanners, phones, webcams, wireless music streaming devices, home automation equipment, multi-media equipment, large displays, wireless hotspots, mobile devices, video conferencing equipment, and other networking equipment as needed.
What You'll Do
Requirements
What We're Looking For
Benefits
Why You Will Love Working Here
Why Join Perry Homes?
At Perry Homes, we're committed to integrity, excellence, and service-values that guide every customer interaction. Join a team where your work directly contributes to an exceptional homebuying experience and a trusted brand. We're committed to creating an inclusive workplace where people can do their best work.
***Note to job seekers: Your resume will be reviewed as the best qualified candidates will be contacted in the event that there is potential match***
Perry Homes is an Equal Opportunity Employer
Disclaimer: Recruitment Fraud - Any communication regarding job opportunities from our organization will be initiated through official channels only, including our company email domain, @perryhomes.com and verified social media accounts. We advise candidates to exercise caution and refrain from sharing personal or sensitive information with any party claiming to represent our company outside of these channels. We do not at any early stage of recruitment process solicit personal information (e.g., passport and bank account info), financial details, or any form of payment (e.g., application fee). If you receive suspicious communications, encounter job postings that appear fraudulent, or want to confirm any employment postings, please contact hrinfo@perryhomes.com.
This position supports both local and field users, including those at our General Offices as well as sales and construction offices. This position requires the deployment, replacement, repair and troubleshooting of windows desktops, notebooks, Microsoft Surface devices and other mobile devices such as cell phones, tablets, and Apple iPads. The position also involves the deployment and troubleshooting of printers, copiers, plotters, scanners, phones, webcams, wireless music streaming devices, home automation equipment, multi-media equipment, large displays, wireless hotspots, mobile devices, video conferencing equipment, and other networking equipment as needed.
What You'll Do
- Monitor incoming service request and ensure requests are logged properly and promptly. All incoming calls for requests are also to be logged and assigned using Fresh Service.
- Provide corporate, sales and construction users with technical support on-site, at the Houston General office, Dallas Main Office and other field locations over the phone, via email, or by utilization of remote assistance tools.
- Provide technical support for internet and network related issues; troubleshoot and report outages to internet service providers while staying in communication with the Servicedesk and Infrastructure group, with the objective of prompt service recovery.
- Provide technical support for Windows devices.
- Provide technical support for Teams phones and provide users with basic operation.
- Set up Laptops for deployment by use of System Center Configuration Manager (SCCM) and other company approved configuration checklists.
- Perform laptop repairs, correct printing and scanning issues, and address network outages with critical deadlines.
- Provide technical support for in-house applications and services as well as other industry leading software such as MS Office applications including Word, Excel, PowerPoint.
- Installation and support of Autodesk products such as AutoCAD, AutoCAD LT, 3DS Max, Civil 3D, Design Review, and DWG TrueView.
Requirements
What We're Looking For
- High School Diploma or equivalent required; Associates Degree in IT-related field preferred.
- Requires at least 5 years of relevant support role experience.
- Understanding of IT Service Desk practices with strong emphasis on customer service.
- Familiarity with Microsoft Azure AD Joined and Hybrid Joined.
- Basic knowledge and familiarity with Microsoft Endpoint Manager Admin Center and Azure Active Directory Admin Center and Secure Group
- Experience working with Active Directory managing user accounts and access.
Benefits
Why You Will Love Working Here
- Competitive compensation and benefits package:
- Medical, dental, vision coverage
- Financial Planning
- Time Off & Life Balance
- Family & Lifestyle
- Opportunities for growth and development
- Culture that is collaborative, inclusive, fast-paced, people-first
- Stable company with strong reputation in the market
Why Join Perry Homes?
At Perry Homes, we're committed to integrity, excellence, and service-values that guide every customer interaction. Join a team where your work directly contributes to an exceptional homebuying experience and a trusted brand. We're committed to creating an inclusive workplace where people can do their best work.
***Note to job seekers: Your resume will be reviewed as the best qualified candidates will be contacted in the event that there is potential match***
Perry Homes is an Equal Opportunity Employer
Disclaimer: Recruitment Fraud - Any communication regarding job opportunities from our organization will be initiated through official channels only, including our company email domain, @perryhomes.com and verified social media accounts. We advise candidates to exercise caution and refrain from sharing personal or sensitive information with any party claiming to represent our company outside of these channels. We do not at any early stage of recruitment process solicit personal information (e.g., passport and bank account info), financial details, or any form of payment (e.g., application fee). If you receive suspicious communications, encounter job postings that appear fraudulent, or want to confirm any employment postings, please contact hrinfo@perryhomes.com.