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Technical Support Associate Jobs in Brandon, FL (NOW HIRING)

Perry Homes

IT Support Specialist II

Tampa, FL · On-site

  • Medical

  • Dental

  • Vision

Provide technical support for internet and network related issues; troubleshoot and report outages ... Associates Degree in IT-related field preferred. * Requires at least 5 years of relevant support ...

Perry Homes

IT Support Specialist II

Tampa, FL · On-site

  • Medical

  • Dental

  • Vision

Provide technical support for internet and network related issues; troubleshoot and report outages ... Associates Degree in IT-related field preferred. * Requires at least 5 years of relevant support ...

Adena Corporation

IT Support Technician

Lakeland, FL · On-site

$20 - $27.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The ideal candidate will have experience providing technical support in a professional environment ... High school diploma or GED required; associate or bachelor's degree in IT, Computer Science, or a ...

CONMED Corporation

IT Business Support Specialist

Largo, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The IT Business Support Specialist will provide technical leadership, support, and resolve problems ... Bachelor's degree; or Associate's degree with 5-8 years of related experience * With Bachelor ...

New

CONMED

IT Business Support Specialist

Largo, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The IT Business Support Specialist will provide technical leadership, support, and resolve problems ... Bachelor's degree; or Associate's degree with 5-8 years of related experience * With Bachelor ...

Revel Staffing

IT Help Desk Specialist

Tampa, FL

$80K - $110K/hr

We are seeking an IT Help Desk Specialist to provide day-to-day technical support to clinical and ... Preferred Qualifications Associate degree in Information Technology, Computer Science, or a related ...

Ovation Workplace Services Inc.

Be Seen First

Desktop Support Technician

Tampa, FL · On-site

$45K - $47K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Deliver first- and second-level technical support to end users for hardware, software, and ... Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field;

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Showing results 21-40

All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Brandon, FL

Technical Support Associate information

See Brandon, FL salary details

$9

$21

$49

How much do technical support associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for technical support associate in Brandon, FL is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $22.98 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are the most commonly searched types of Technical Support jobs in Brandon, FL?

The most popular types of Technical Support jobs in Brandon, FL are:

What job categories do people searching Technical Support Associate jobs in Brandon, FL look for?

The top searched job categories for Technical Support Associate jobs in Brandon, FL are:

What cities near Brandon, FL are hiring for Technical Support Associate jobs?

Cities near Brandon, FL with the most Technical Support Associate job openings:

Technical Support Associate jobs near you
Infographic showing various Technical Support Associate job openings in Brandon, FL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $44,630 per year, or $21.5 per hour.

IT Support Specialist II

Perry Homes

Tampa, FL • On-site

Full-time

Medical, Dental, Vision

Re-posted 21 days ago

Perry Homes rating

6.7

Company rating: 6.7 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

About The Role
This position supports both local and field users, including those at our General Offices as well as sales and construction offices. This position requires the deployment, replacement, repair and troubleshooting of windows desktops, notebooks, Microsoft Surface devices and other mobile devices such as cell phones, tablets, and Apple iPads. The position also involves the deployment and troubleshooting of printers, copiers, plotters, scanners, phones, webcams, wireless music streaming devices, home automation equipment, multi-media equipment, large displays, wireless hotspots, mobile devices, video conferencing equipment, and other networking equipment as needed.
What You'll Do
  • Monitor incoming service request and ensure requests are logged properly and promptly. All incoming calls for requests are also to be logged and assigned using Fresh Service.
  • Provide corporate, sales and construction users with technical support on-site, at the Houston General office, Dallas Main Office and other field locations over the phone, via email, or by utilization of remote assistance tools.
  • Provide technical support for internet and network related issues; troubleshoot and report outages to internet service providers while staying in communication with the Servicedesk and Infrastructure group, with the objective of prompt service recovery.
  • Provide technical support for Windows devices.
  • Provide technical support for Teams phones and provide users with basic operation.
  • Set up Laptops for deployment by use of System Center Configuration Manager (SCCM) and other company approved configuration checklists.
  • Perform laptop repairs, correct printing and scanning issues, and address network outages with critical deadlines.
  • Provide technical support for in-house applications and services as well as other industry leading software such as MS Office applications including Word, Excel, PowerPoint.
  • Installation and support of Autodesk products such as AutoCAD, AutoCAD LT, 3DS Max, Civil 3D, Design Review, and DWG TrueView.

Requirements
What We're Looking For
  • High School Diploma or equivalent required; Associates Degree in IT-related field preferred.
  • Requires at least 5 years of relevant support role experience.
  • Understanding of IT Service Desk practices with strong emphasis on customer service.
  • Familiarity with Microsoft Azure AD Joined and Hybrid Joined.
  • Basic knowledge and familiarity with Microsoft Endpoint Manager Admin Center and Azure Active Directory Admin Center and Secure Group
  • Experience working with Active Directory managing user accounts and access.

Benefits
Why You Will Love Working Here
  • Competitive compensation and benefits package:
    • Medical, dental, vision coverage
    • Financial Planning
    • Time Off & Life Balance
    • Family & Lifestyle
  • Opportunities for growth and development
  • Culture that is collaborative, inclusive, fast-paced, people-first
  • Stable company with strong reputation in the market

Why Join Perry Homes?
At Perry Homes, we're committed to integrity, excellence, and service-values that guide every customer interaction. Join a team where your work directly contributes to an exceptional homebuying experience and a trusted brand. We're committed to creating an inclusive workplace where people can do their best work.
***Note to job seekers: Your resume will be reviewed as the best qualified candidates will be contacted in the event that there is potential match***
Perry Homes is an Equal Opportunity Employer
Disclaimer: Recruitment Fraud - Any communication regarding job opportunities from our organization will be initiated through official channels only, including our company email domain, @perryhomes.com and verified social media accounts. We advise candidates to exercise caution and refrain from sharing personal or sensitive information with any party claiming to represent our company outside of these channels. We do not at any early stage of recruitment process solicit personal information (e.g., passport and bank account info), financial details, or any form of payment (e.g., application fee). If you receive suspicious communications, encounter job postings that appear fraudulent, or want to confirm any employment postings, please contact hrinfo@perryhomes.com.

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