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Technical Support Associate Jobs in Boiling Springs, SC

Zoro Tools

Warehouse Associate Nights

Fountain Inn, SC · On-site

$20.50/hr

... technical support and inventory management. In the Endless Assortment segment,Zoro.comoffers ... Associates across multiple shifts with full-time positions available! You'll join our team with ...

W.W. Grainger

Warehouse Associate Nights

Fountain Inn, SC · On-site

$20.50/hr

... technical support and inventory management. In the Endless Assortment segment, Zoro.com offers ... Associates across multiple shifts with full-time positions available! You'll join our team with ...

Grainger

Warehouse Associate Nights

Fountain Inn, SC · On-site

$19.30 - $20.50/hr

... technical support and inventory management. In the Endless Assortment segment, Zoro.com offers ... Associates across multiple shifts with full-time positions available! You'll join our team with ...

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All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Boiling Springs, SC

Technical Support Associate information

See Boiling Springs, SC salary details

$9

$21

$50

How much do technical support associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for technical support associate in Boiling Springs, SC is $21.64, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $23.17 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are the most commonly searched types of Technical Support jobs in Boiling Springs, SC?

The most popular types of Technical Support jobs in Boiling Springs, SC are:

What cities near Boiling Springs, SC are hiring for Technical Support Associate jobs?

Cities near Boiling Springs, SC with the most Technical Support Associate job openings:

Technical Support Associate jobs near you
Infographic showing various Technical Support Associate job openings in Boiling Springs, SC as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $45,004 per year, or $21.6 per hour.

Warehouse Associate Days

Grainger Businesses

Fountain Inn, SC

$20.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Grainger rating

8.2

Company rating: 8.2 out of 10

Based on 182 frontline employees who took The Breakroom Quiz

36th of 366 rated logistics

Job description

Work Location Type:Onsite   

Flexible Shifts: 

  • Day shift:   Monday - Friday  (4x10 schedule so you would have one day off during the week)                           
  • Available start times include 7:30am, 8:00am, 8:30am with estimated finish times (6:00pm, 6:30pm, 7:00pm). This is a work-until-finish shift, meaning these are not guaranteed end times and employees may be required to stay beyond the estimated time until work is completed.

Compensation:

This position is hourly.  Pay starts at $19.30/hour   [with three raises in 12 months bringing your pay to $20.50/hour]

  • + $1/hour for powered industrial equipment (PIE) operators** 

  About Grainger:

W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working® by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenances, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment, Zoro.com offers customers access to more than 14 million products, and MonotaRO.com offers more than 24 million products. For more information, visit www.grainger.com.  

Rewards and Benefits:

  • Medical, dental, vision, and life insurance coverage starts on day one of employment.
  • Access to up to 50% of your paycheck based on hours worked before payday.
  • 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
  • 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
  • Employee discounts, parental leave, and other benefits.
  • Safety shoes provided (where applicable).

For additional information and details regarding Grainger’s benefits, please click on the link below:

https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire

The rate of pay provided above is not a guarantee of compensation. The rate reflects the expected base pay for this role at the time of this posting based on the job grade for this position. 

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.  

Why Join Our Team?

We now hiring Warehouse Associates across multiple shifts with full-time positions available! You'll join our team with benefits starting from Day 1 (more details below) and WEEKENDS OFF! Complete your application and come see what makes Grainger a great place to work! 

Flexible Shifts: 

  • Day shift:   Monday - Friday  (4x10 schedule so you would have one day off during the week)                           
  • Available start times include 7:30am, 8:00am, 8:30am with expected finish times (6:00pm, 6:30pm, 7:00pm)

Job Responsibilities

  • Safely complete inbound and/or outbound warehouse tasks, e.g. unloading, sorting, labeling, replenishing, auditing, and packing, with strong attention to detail
  • Ensure products are packed and shipped correctly to exceed customers' expectations for quality and delivery speed
  • Meet safety, quality, productivity, behavior, attendance, and overtime requirements as needed
  • Operate computerized scanning equipment and maintain a clean, safe, and organized work environment in compliance with OSHA and Hazardous Material requirements
  • Perform other tasks as directed by the leadership team

Job Requirements

  • Comfortable working on your feet with exposure to heat, cold, noise, and dust while working around moving equipment and elevated stations
  • High school diploma or equivalent and at least 18 years of age
  • The physical requirements for this position include frequently lifting, pushing, and sliding packages that typically weight up to 50lbs, and may have to occasionally lift up to 75lbs
  • Able to receive feedback and work well in a team environment
  • Must pass a pre-employment drug screen and background check
  • **For PIE operators: operate warehouse vehicles, material handling equipment and powered industrial equipment, including Crown, Pacer, Reach Truck, Order Picker, Barrett and Turret Truck

Who We Are

Grainger exists to keep the world working. We are North America’s leading B2B distributor of maintenance, repair, and operating supplies and related services. Our wide product assortment, deep industry expertise, innovative technology solutions and unparalleled customer service keep customers’ operations running and their people safe.

At Grainger, we offer flexible schedules, weekends off, and benefits beginning day one. We do what’s right and provide the support you need to learn and grow. We celebrate each other and support the communities we live in. This is the way we keep the world working.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.

What Grainger employees say

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Benefits

Hours and flexibility

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About Grainger

Sourced by ZipRecruiter

Grainger is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. We achieve our purpose, We Keep the World Working®, by serving more than 4.5 million customers with a wide range of products that keep their operations running and their people safe. Grainger also delivers services and solutions, such as technical support and inventory management, to save customers time and money. We're looking for passionate people who can move our company forward. As one of the 100 Best Companies to Work For, we have a welcoming workplace where you can build a career for yourself while fulfilling our purpose to keep the world working. We embrace new ways of thinking and recognize everyone is an individual. Find your way with Grainger today.

Industry

Office administration and facilities support services

Company size

10,000+ Employees

Headquarters location

Lake Forest, IL, US

Year founded

1927

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