ZipRecruiter

Log In

1

Technical Support Associate Jobs in Boiling Springs, SC

First Solar

Engineer- Operations I USA (1st Shift)

Gaffney, SC · On-site

$63K - $85K/yr

Associate degree in a business or engineering discipline combined with 6 years of technical work ... Effectively utilize support teams to find root cause and resolve issue to improve safety, quality ...

First Solar

Engineer- Operations I USA (1st Shift)

Gaffney, SC · On-site

$63K - $85K/yr

Associate degree in a business or engineering discipline combined with 6 years of technical work ... Effectively utilize support teams to find root cause and resolve issue to improve safety, quality ...

GSP International Airport

IT Intern

Greer, SC · On-site

$15/hr

First-level technical support to end-users for hardware, software, and networking issues. * Assist ... Currently enrolled in, or a recent graduate of an Associates or Bachelors degree program with a ...

American Credit Acceptance

IAM Analyst

Spartanburg, SC · On-site

Qualifications · Experience with customers in a technical support capacity · Ability to demonstrate computer usage and knowledge of Microsoft Windows · Associates Degree in Networking or related ...

AFL Network Services

Applications Engineer

Duncan, SC · On-site

... associates worldwide. At AFL, we recognize that our employees are our greatest asset. We hire and ... RESPONSIBILITIES Technical Field Presence & Customer Support * Represent AFL at customer sites ...

New

AFL

Applications Engineer

Duncan, SC · On-site

... associates worldwide. At AFL, we recognize that our employees are our greatest asset. We hire and ... RESPONSIBILITIES Technical Field Presence & Customer Support * Represent AFL at customer sites ...

Judge Group, Inc.

Engineering Technician

Fountain Inn, SC · On-site

$27 - $28/hr

Associate's Degree in Engineering Technology, Manufacturing Technology, Chemical Technology, Process Technology, or a related technical field. * Experience supporting metals batching, chemical mixing ...

previous page

Showing results 41-60

All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Boiling Springs, SC

Technical Support Associate information

See Boiling Springs, SC salary details

$9

$21

$50

How much do technical support associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for technical support associate in Boiling Springs, SC is $21.64, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $23.17 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are the most commonly searched types of Technical Support jobs in Boiling Springs, SC?

The most popular types of Technical Support jobs in Boiling Springs, SC are:

What cities near Boiling Springs, SC are hiring for Technical Support Associate jobs?

Cities near Boiling Springs, SC with the most Technical Support Associate job openings:

Technical Support Associate jobs near you
Infographic showing various Technical Support Associate job openings in Boiling Springs, SC as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $45,004 per year, or $21.6 per hour.

Engineer- Operations I USA (1st Shift)

First Solar

Gaffney, SC • On-site

$63K - $85K/yr

Full-time

Re-posted 27 days ago

First Solar rating

6.4

Company rating: 6.4 out of 10

Based on 75 frontline employees who took The Breakroom Quiz

479th of 540 rated manufacturers

Job description


First Solar reserves the right to offer you a role most applicable to your experience and skillset.
Basic Job Functions:
Coordinate, schedule and prioritize solar module manufacturing operations for Semiconductor or Module manufacturing areas. Utilize a broad spectrum of data sources to identify and implement improvements to manufacturing operations resulting in positive impact to factory performance metrics and employee health, satisfaction and retention.
Education and Experience:
  • Associate degree in a business or engineering discipline combined with 6 years of technical work experience in a Manufacturing setting or 3 years of First Solar[JK1] technical experience.
  • Bachelor's Degree, master's degree, or Ph.D. in a business or engineering discipline with no experience required.
  • Technical work experience in combination with a degree is preferred[JK2] .

Required Skills/Competencies:
  • Safety First mindset.
  • Must be able to work in a team environment.
  • Strong problem solving and critical thinking skills.
  • Excellent written and oral communication skills.
  • Knowledge of electrical, mechanical, or chemical systems preferred.
  • Basic mechanical troubleshooting and problem-solving skills.
  • Proficient in Microsoft Office (Excel, PowerPoint, Words and Outlook).
  • Proficient in data mining/reporting platforms such as Report Manager, Pro Clarity and JMP.
  • Understanding of production control systems, equipment run-rate, Theory of Constraints, WIP management and floor layout interaction.
  • Understanding of direct and indirect material list, consumption POR, replenishment, storage and tracking system.
  • Proven ability to train and develop associates.
  • Excellent organizational and planning skills.
  • Experience and working knowledge of continuous improvement tools.

Essential Responsibilities:
  • Adhere to all safety procedures and 5S standards.
  • Ability to take strategy and convert into actionable deliverables to meet daily, weekly and monthly P90.
  • Actively communicate with shift managers and cross functional section managers to achieve operations objectives.
  • Coordinate, schedule and prioritize production related activities, personnel, projects, planning and other functions within various crews and support departments.
  • Lead and drive plant operations action items to closure with functional owners to remove constraints for 24X7 operations. Provide assessment for operation recovery and assignment of headcount, WIP.
  • Contribute to continuous improvement in safety, quality and operations.
  • Content expert and point of contact for semiconductor or Module operations.
  • Coordinate and drive respective area tools utilization, availability or cycle time improvement projects or related issues with regards to Semiconductor or Module operations such as headcount planning and development, material allocation, upgrade activities, ETA execution and yield improvement.
  • Drive and own coater pitstop, HPVD & Metallizer target change, working scrap management or module palletizing execution consistency and quality across 4 crews.
  • Drive manufacturing execution team and support groups to meet desired Operational Efficiency (OE = MU/MA) target versus Machine Availability (MA).
  • Effectively utilize support teams to find root cause and resolve issue to improve safety, quality and throughput.
  • Review and approve respective area work instructions to ensure manufacturing viability.
  • Provide technical support to operations workforce development team to create training lesson plans for Semiconductor or Module operations area.
  • Train and guide Semiconductor or Module supervisors and technicians to improve their technical competencies.

Reporting Relationships:
  • No direct reports.

Estimated Salary Range:
  • 56,100.00 - 80,000.00, Annually

Travel:
  • Up to 10% annually.
  • If hired during plant start up, you will be expected to travel to other First Solar locations for training.

US Physical Requirements:
  • Will sit, stand or walk short distances for up to 12 hours per day.
  • Will climb stairs on an occasional basis.
  • Will lift up to 58 pounds on an occasional basis, according to work instruction.
  • Will lift up to 37 pounds on a frequent basis.
  • Will push or pull up to 27 pounds of force on an occasional basis.
  • Will push or pull up to 10 pounds of force on a frequent basis.
  • Required to use hands to grasp, lift, handle, carry or feel objects repetitively on a frequent basis.
  • 20/40 vision in each eye (with or without correction) and the ability to distinguish between red, yellow and green is required.
  • May reach above shoulder heights and below the waist on a frequent basis.
  • May stoop, kneel, or bend, on an occasional basis.
  • Must be able to comply with all safety standards and procedures.
  • Ability to wear personal protective equipment is required (including but not limited to; steel toed shoes, cut resistant gloves, jackets, aprons &/or arm guards, safety glasses, hearing protection).
  • All associates working on the production floor may be required to wear a respirator at any given time and thus, the ability to wear a respirator is a condition of employment and continued employment (requires little or no facial hair).

Potential candidates will meet the education and experience requirements provided on the above job description and excel in completing the listed responsibilities for this role. All candidates receiving an offer of employment must successfully complete a background check and any other tests that may be required.
Equal Opportunity Employer Statement: First Solar is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
[JK1]
[JK2]Updated education requirements to match those of ME1, except for this role used "business or engineering" instead of engineering only

What First Solar employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply