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Technical Support Associate Jobs in Beverly, MA (NOW HIRING)

Buckeye Global IT Inc

Be Seen First

Technical support (Lab)

Wilmington, MA · On-site

$22 - $24/hr

... on technical support, communication with animal production / lab personnel and occasional ... Associate's degree (A.A. IAS.) or equivalent in Biological Sciences or related discipline.

New

TEKsystems c/o Allegis Group

Support Engineer II

Boston, MA · On-site

$30 - $33/hr

... technical support service requests. Our IT Support Associate II spends their day fielding incoming chats, calls, and online requests from Amazon Corporate and its subsidiary employees worldwide. The ...

TEKsystems

Support Engineer II

Boston, MA · On-site

$30 - $33/hr

... technical support service requests. Our IT Support Associate II spends their day fielding incoming chats, calls, and online requests from Amazon Corporate and its subsidiary employees worldwide. The ...

Harvard University

IT Support Associate II

Boston, MA · On-site

$55/hr

The IT Support Associate II provides in-depth technical support to HMS research community members and affiliates in the Longwood MA area by researching and answering questions and troubleshooting ...

New

Harvard University

IT Support Associate II

Boston, MA

$24 - $28/hr

The IT Support Associate II provides in-depth technical support to HMS research community members and affiliates in the Longwood MA area by researching and answering questions and troubleshooting ...

New

TEKsystems

Support Engineer II

Boston, MA

$30 - $33/hr

... technical support service requests. Our IT Support Associate II spends their day fielding incoming chats, calls, and online requests from Amazon Corporate and its subsidiary employees worldwide. The ...

Zinier

Customer Support Associate

Boston, MA · On-site

$19 - $26/hr

What we are looking for Are you passionate about solving technical problems and helping customers succeed? Zinier is looking for a customer-focused, technically curious Technical Support Engineer to ...

RadNet

Assoc Tech Support Engineer

Somerville, MA · On-site

Responsibilities Job Summary The Technical Support Engineer for Clinical AI product line is the first point of contact for users, providing expert support, troubleshooting issues, and contributing to ...

Granite Group

HVAC, Trainer & Technical Support

Waltham, MA

$35.50 - $47.25/hr

Responds in a timely manner to customers and TGG associates seeking technical support. * When necessary, visit job sites with customers and vendors. * Maintains records of HVAC training activities ...

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Showing results 21-40

All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Beverly, MA

Technical Support Associate information

See Beverly, MA salary details

$12

$27

$63

How much do technical support associate jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for technical support associate in Beverly, MA is $27.26, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $29.18 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are popular job titles related to Technical Support Associate jobs in Beverly, MA?

For Technical Support Associate jobs in Beverly, MA, the most frequently searched job titles are:

What cities near Beverly, MA are hiring for Technical Support Associate jobs?

Cities near Beverly, MA with the most Technical Support Associate job openings:

Technical Support Associate jobs near you
Infographic showing various Technical Support Associate job openings in Beverly, MA as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $56,691 per year, or $27.3 per hour.

Predoctoral Technical Associate, Finance (C. Palmer)

Massachusetts Institute of Technology

Cambridge, MA • On-site

Full-time

Re-posted 6 days ago

Massachusetts Institute Of Technology rating

8.8

Company rating: 8.8 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

45th of 621 rated colleges and universities

Job description

Description
We are seeking a highly skilled and motivated individual to work as a full-time Technical Associate (predoctoral research assistant) in the MIT Sloan Finance group under Professor Christopher Palmer for a period of at least one year, ideally two, beginning on or before July, 2021. The job will entail close collaboration in all stages of the research process on a number of new and ongoing empirical projects in the fields of financial economics, household finance, and banking.
This position offers the opportunity to gain exposure to and training in a broad set of economic research topics and methodologies before pursuing a PhD in economics or finance. The chosen candidate will also gain valuable skills in analyzing large data sets and solving computations models, as well as experience with programming languages and applied econometrics.
Application review will begin May 1, 2021 and continue on a rolling basis until the position is filled. Short-listed applicants will be asked to complete an interview and a technical exercise to demonstrate their qualifications. Please note that visa sponsorship for this position is not available, and employment is contingent upon appropriate work authorization.
Qualifications
The ideal candidate should
(i) have completed a 4-year undergraduate degree majoring in Economics, or undertaken comparable Economics coursework;
(ii) have a strong quantitative research background;
(iii) have statistical/scientific programming experience, especially in Stata, Python, or R;
(iv) be able to work independently to solve problems.
The position is most beneficial for students planning to pursue a PhD or advanced Master's program in Economics or Finance.
Application Instructions
To apply, please upload the following documents:
  1. One-page cover letter describing your relevant coursework and/or research experience, programming background, future academic plans, and when you are available to begin work.
  2. CV.
  3. Academic transcript (unofficial is fine).
  4. Writing sample. This can be any research paper or term paper that you think best reflects your abilities.
  5. Coding sample

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