Technical Support Associate Jobs in Bayamon, PR (NOW HIRING)

Travels to customer site to provided services (installations, maintenance or calibrations).

Adapts equipment and technology to serve user needs.

Provides technical support to customers related to instrumentation.

Document and report all repairs and product failures.

Provide equipment and improvements recommendations.

Help with the development of preventative maintenance procedures, IQ, OQ and PQ for the division.

Executes sequence of testing and calibration program for instruments and equipment according to blueprints, schematics, technical manuals, standards operating procedures and other specifications.

Diagnoses equipment failures (breakdowns) and repairs per manufacturers guidelines.

Performs preventative and corrective maintenance of test apparatus and peripheral equipment.

Confers with clients, group leader, and other technical workers to assist with equipment installation, maintenance, and repairs techniques.

Analyzes and converts test data, using mathematical formulas, and reports results and proposed modifications.

Sets up test equipment and conducts tests on instruments and equipment.

Disassembles and reassembles instruments and equipment, using hand tools, and inspects instruments and equipment for defects.

Sketches plans for developing jigs, fixtures, instruments, and related nonstandard apparatus.

Modifies performance and operation of component parts to specifications, using test equipment and precision instruments.

Conducts tests and inspections of products, services, or processes to evaluate quality or performance.

Consults with clients on a regular basis regarding usage, placement and potential future needs of the equipment.

Recommends corrective actions to the customer when needed.

Trains customer on how to use the equipment.

Maintains technical skills through ongoing manufacturer's certification and continuing education.

Performs other duties as assigned.

QUALIFICATIONS (Education/Training, Experience and Certifications)

Bachelors degree in Electronics, Instrumentation or Chemistry, preferred

Three years related experience required

Fully bilingual

Drivers License a must

KNOWLEDGE SKILLS AND ABILITIES (Those necessary to perform the job competently)

Knowledge of machines and tools, including their designs, uses, repair, and maintenance

Analytical skills - Understands the implications of new information for both current and future problem-solving and decision-making

ENVIRONMENTAL WORKING CONDITIONS AND PHYSICAL EFFORT (Under typical positions)

Laboratories and process areas including warehouses, laboratories, manufacturing, and outdoor areas.

- Driving and travel is required throughout the island and the Caribbean.

- Work assignments are diversified. Examples of past precedent are used to resolve work problems. New alternatives may be developed to resolve problems. A frequent volume of work and deadlines impose strain on routine basis.

- Physical effort is required.

- It is required that the person loads weights from 25 to 200 pounds to calibrate weighting equipment or to transport it.

- Job also requires to stand for long periods of time, kneel, reach, walk thru narrows areas and be exposed to cold and hot areas. Employee has contact with alcohol, silicon oil, CO2, liquid nitrogen, acetone, and paint (spray).

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.comand let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about equal employment opportunity protections, please view the Know Your Rights poster.

Privacy Policy:

We will use the personal information that you have submitted to us in order to consider your application for the relevant role.

Your privacy is important to us. Please click here for our Privacy Policy which explains the purposes for which we will use your personal information and the ways in which we will handle and retain your information. It also explains the rights you have in relation to your information, and how to contact us with any queries or requests.

3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.