1

Technical Support Associate Jobs in Bayamon, PR (NOW HIRING)

Bachelor's Degree or Associate Degree with two (4) years of experience in the regulated industry ... Provides technical expertise and acts as a resource/trainer to others on maintenance support tasks ...

As an Associate Software Engineer, you'll build on your existing foundation through a combination ... Support troubleshooting and resolution of technical issues in collaboration * Document system ...

Facilitates the associate experience and supports associate development. This includes but is not ... Proficiency with use of tools, equipment and products to perform technical work safely.

Pet Groomer & Salon Trainer

Caguas, PR · On-site

$14.21 - $19.71/hr

Facilitates the associate experience and supports associate development. This includes but is not ... Proficiency with use of tools, equipment and products to perform technical work safely.

Provide technical support to customers, both on-site and remotely. * Keep the inventory of assigned ... Qualifications: * Technical or Associate's degree in Mechanics, Electricity, Electronics ...

Provides technical support to engineers to achieve improvements in cycle-time, yield, unit cost ... Associate degree in technical education. * Knowledgeable in mechanical, electrical/electronic ...

Regularly draft and revise routine documents, e.g., MPs, SOPs, and technical reports * Initiate ... As part of our promise to talent, Kelly supports those who work with us through a variety of ...

Industry/Sector Not Applicable Specialism SAP Management Level Senior Associate & Summary At PwC ... new support processes and tools - Collaboration with Technical, Solution, Sales, Pricing teams ...

Provides technical and administrative assistance to programmatic areas to support effective grant implementation and compliance Implements grant activities in line with approved plans and compliance ...

next page

Showing results 1-20

Technical Support Associate information

See Bayamon, PR salary details

$9

$22

$51

How much do technical support associate jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for technical support associate in Bayamon, PR is $22.24, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $23.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Support Associate, and why are they important?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

Is AI replacing tech support?

AI is increasingly used in technical support to handle routine inquiries and troubleshoot common issues, allowing support associates to focus on more complex problems. However, AI tools complement rather than replace human support, and many roles still require technical knowledge, communication skills, and problem-solving abilities. Support associates often work alongside AI systems to improve efficiency and customer satisfaction.

What does a technical support associate do?

A technical support associate provides assistance to customers or users experiencing technical issues with products or services. They troubleshoot hardware and software problems, offer solutions, and may use tools like remote access software or ticketing systems to resolve issues efficiently.

What is the highest salary in tech support?

The highest salaries for technical support associates can reach over $70,000 annually, especially for those with advanced certifications, specialized skills, or in senior roles within large companies. Top earners often have extensive experience, technical expertise, and may work in high-demand industries or regions with a high cost of living.

What job makes $10,000 a month without a degree?

A Technical Support Associate typically does not earn $10,000 a month without specialized experience or certifications. High-paying roles in tech often require skills in networking, troubleshooting, or certifications like CompTIA or Cisco. Achieving such income usually involves advanced technical skills, experience, or working in high-demand environments, rather than entry-level support positions.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are some common challenges Technical Support Associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.
What job categories do people searching Technical Support Associate jobs in Bayamon, PR look for? The top searched job categories for Technical Support Associate jobs in Bayamon, PR are:
What cities near Bayamon, PR are hiring for Technical Support Associate jobs? Cities near Bayamon, PR with the most Technical Support Associate job openings:

Construction Project Coordinator (San Juan, Puerto Rico)

Planate Management Group

Bayamon, PR • On-site

Full-time

Posted 4 days ago


Job description

Planate Management Group (PMG) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) headquartered in Alexandria, Virginia, and Orlando, Florida USA with a technical support center in South East Asia and East Africa, that provides program management and facilities engineering services worldwide. Planate is a small business provider of planning, design, infrastructure management, technical consulting, engineering, and construction management services in support of the US Department of Defense (DOD) and its Service (Army, Air Force, Navy, Marine Corps) missions, along with other US federal agencies, all over the world.
We are seeking a qualified and experienced Construction Project Coordinator to support the design and construction of the VA Medical Center project in San Juan, Puerto Rico. As a Construction Project Coordinator, you will oversee the planning, design, and construction phases of the project, ensuring all work aligns with medical facility requirements and regulations. You will conduct site visits, assess facility needs, and collaborate with facility managers and contractors to address maintenance and construction requirements. Your role will involve managing project budgets, monitoring construction progress, coordinating tenant relocation, and ensuring compliance with building codes and safety standards. Your expertise will ensure smooth integration of construction work with facility operations, contributing to the successful and timely completion of the project.
Key Responsibilities:
  • Oversee planning, design, and construction phases for the VA Medical Center project.
  • Conduct site visits to assess hospital facilities and identify maintenance needs.
  • Develop and implement maintenance plans and SOPs for hospital tools and supplies.
  • Coordinate with hospital staff and facility managers for site visits and scheduling.
  • Monitor construction progress to ensure compliance with hospital requirements.
  • Prepare and manage project budgets, cost estimates, and track expenditures.
  • Ensure adherence to hospital building codes, regulations, and safety standards.
  • Organize design reviews, focusing on constructability and compliance with hospital needs.
  • Provide technical assistance on maintenance best practices and repair estimates.
  • Review contractor submittals to ensure alignment with hospital specifications.
  • Oversee quality control and ensure compliance with hospital standards for mechanical systems.
  • Manage special inspections, including hazardous material removal and medical facility compliance.
  • Coordinate tenant relocation and moving services to minimize disruptions.
  • Provide regular progress reports, addressing potential risks or issues.
  • Ensure smooth integration of construction work with hospital operations.

Qualifications to be successful in the role:
  • At least an Associate's degree in Arts or Science.
  • Minimum of ten (10) years of experience in technical project coordination, preferably within the architectural-engineering industry.
  • Proficient in Microsoft Office, with experience in document control, project management, and updating project schedules.
  • Strong oversight skills in the construction process, ensuring work activities comply with schedules, specifications, standard construction practices, and safety requirements.
  • Experience in preparing progress reports and maintaining accurate project records
  • Completed 10-hour OSHA Safety Training.
  • Fluency in Spanish is preferred.

Why Planate?
Planate Management Group is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Joining the Planate team opens you to an experience working for a Global company where you are among a team that is considered a premier trusted partner for planning, design, engineering, asset management, and professional service solutions anytime, anywhere. We Take Care of Our Own; Personally, and Profession.
We'd love for you to be a part of our Global workforce, helping us serve as an effective and integrated partner to advance every client's mission!