ZipRecruiter

Log In

1

Technical Support Associate Jobs in Bayamon, PR (NOW HIRING)

Xerox

Docucare Associate - Guaynabo, PR

Guaynabo, PR · On-site

... maintenance and technical support * Promotes knowledge sharing and acts as a mentor/coach ... It is important that our Docucare Associate does these 4 things well: * Excelling in customer ...

Xerox

Docucare Associate - San Juan, PR

San Juan, PR · On-site

... maintenance and technical support * Promotes knowledge sharing and acts as a mentor/coach ... It is important that our Docucare Associate does these 4 things well: * Excelling in customer ...

Xerox

Docucare Associate - San Juan, PR

San Juan, PR · On-site

... maintenance and technical support * Promotes knowledge sharing and acts as a mentor/coach ... It is important that our Docucare Associate does these 4 things well: * Excelling in customer ...

Medtronic

Assoc Clinical Specialist CST

San Juan, PR · On-site

$57K/yr

In this position you will provide technical, educational, operational and sales support to assist sales and customer service objectives. We are looking for candidates who will meet our customers ...

Medtronic

Assoc Clinical Specialist CST

San Juan, PR · On-site

$57K/yr

In this position you will provide technical, educational, operational and sales support to assist sales and customer service objectives. We are looking for candidates who will meet our customers ...

FITS LLC

Sr. Engineer

Juncos, PR · On-site

$102K - $140K/yr

Technical support for deviations, investigations, CAPAs, change controls, risk assessments, and ... Supervise, coordinate and review work of a small staff of engineers, associates and/or technicians ...

Weil Group, Inc.

EHS Associate

Juncos, PR · On-site

EHS Associate for Capital Projects will provide technical Environmental, Health & Safety (EH&S) leadership and support for capital projects at Client.Ensure project activities are executed safely ...

Weil Group, Inc

EHS Associate

Juncos, PR · On-site

EHS Associate for Capital Projects will provide technical Environmental, Health & Safety (EH&S) leadership and support for capital projects at Client. Ensure project activities are executed safely ...

Quality Consulting Group

JT600 - SR ENGINEER

Juncos, PR · On-site

$102K - $140K/yr

Supervise, coordinate and review work of a small staff of engineers, associates and/or technicians ... Experience providing technical support for deviations, investigations, CAPAs, change controls, risk ...

ProQualityNetwork

Senior Engineer-35492

Juncos, PR · On-site

$101K - $139K/yr

Provide technical support for equipment troubleshooting within the assigned functional area and ... Coordinate and manage the project work of engineers, associates, technicians, contractors, vendors ...

Becton, Dickinson and Company

Scientist II

Cayey, PR · On-site

Maintains relationship with technical support teams within the organization. * With minimal guidance, the associate will be responsible for planning and executing experiments, including analysis and ...

Becton, Dickinson and Company

Scientist II

Cayey, PR

Maintains relationship with technical support teams within the organization. * With minimal guidance, the associate will be responsible for planning and executing experiments, including analysis and ...

PetSmart

Pet Groomer & Salon Trainer

Caguas, PR · On-site

Facilitates the associate experience and supports associate development. This includes but is not ... Proficiency with use of tools, equipment and products to perform technical work safely.

PetSmart

Pet Groomer & Salon Trainer

Caguas, PR · On-site

$14.21 - $19.71/hr

Facilitates the associate experience and supports associate development. This includes but is not ... Proficiency with use of tools, equipment and products to perform technical work safely.

previous pagenext page

Showing results 21-40

All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Bayamon, PR

Technical Support Associate information

See Bayamon, PR salary details

$9

$22

$51

How much do technical support associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for technical support associate in Bayamon, PR is $22.24, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $23.80 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What job categories do people searching Technical Support Associate jobs in Bayamon, PR look for?

The top searched job categories for Technical Support Associate jobs in Bayamon, PR are:

What cities near Bayamon, PR are hiring for Technical Support Associate jobs?

Cities near Bayamon, PR with the most Technical Support Associate job openings:

Technical Support Associate jobs near you
Infographic showing various Technical Support Associate job openings in Bayamon, PR as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 21% Part Time, 2% Temporary, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $46,265 per year, or $22.2 per hour.

GMP Cleaning and Sanitization Group Leader

Mentor Technical Group

Juncos, PR • On-site

$16 - $20.75/hr

Full-time

Posted 25 days ago

Job description

Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions for the FDA regulated industry. As a world leader in life science engineering and technical solutions, MTG has the knowledge and experience to ensure compliance with pharmaceutical, biotechnology and medical device safety and efficacy guidelines. With offices in Caguas, Puerto Rico and Boston, United States, we serve life sciences clients in six global markets: United States, Puerto Rico, Dominican Republic, Mexico, Germany, Canada and South America.
The GMP Cleaning and Sanitization Group Leader will assist the Supervisor in ensuring all the cleaning activities are completed in timely manner in accordance to the assigned client facilities standards and SOP and cGMP requirements.
Responsibilities:
  • Ensure the assigned team keeps client site/facilities assigned areas clean and in an organized manner by safely using approved cleaning chemicals.
  • Monitor supplies and chemicals as needed, which includes weekly and monthly inventories and ensuring minimum and maximum levels.
  • Lead a staff and communicate effectively, train and monitor work activities of the cleaning and sanitation team to maximize personnel safety and working group efficiency. Report work performance and compliance concerns to the Supervisor.
  • Ensure the team is following the cleanliness of the GMP facility in accordance with Cleaning and Sanitation SOPs and deliver corrective feedback and follow up promptly.
  • Assist the Supervisor in performing regular building inspections regarding cleaning and sanitization activities.
  • Ensure the assigned staff followed the process to remove trash, garbage from facilities, and place them in proper recycling system.
  • Maintains master scheduling of cleaning task/assignments.
  • Monitors cleaning logs against scheduled and non-scheduled work orders.
  • May attend GMP cleaning update work streams and represent the team, as required by the client.
  • Responsible for monitoring cleaning logs work request.
  • Responsible to participate in cycle counting and inventory of cleaning and sanitization supplies in order to maintain inventory levels for timely reordering. Coordinates or escalate to the appropriate personnel the ordering general sanitization supplies.
  • Supports client request to schedules extra cleaning in the GMP controlled environment.
  • Participate in required training associated with GMP cleaning for job responsibility familiarity.
  • Understands and follows proper procedures (EHS) and personal protective equipment (PPE).
  • Will also be responsible for documenting and entering data into applicable GMP forms.
  • Must learn and comply with safety guidelines, GLP, and cGMPs/CFRs which includes, but is not limited to, the maintenance of training records, written procedures and log books.
  • Performs related duties as assigned
  • Serve as back-up to Quality Control Environmental Sampling / Monitoring Activities (refer to Job Description).

Qualifications Requirements/Knowledge/Education/Skills:
  • Bachelor's degree OR Associate's degree & 4 years of directly related experience in cleaning and sanitation role; a minimum of 3 years in Manufacturing/Pharmaceutical Industry OR High school diploma / GED & 6 years of directly related experience in cleaning and sanitation role; a minimum of 3 years in Manufacturing/Pharmaceutical Industry.
  • Prior experience of cleaning a biopharmaceutical GMP controlled environment is a plus.
  • Demonstrated strong leadership skills.
  • Experience in Current Good Manufacturing Practices (cGMP) and Good Documentation Practices (GDP) is required.
  • Computer Software Skills: Microsoft office (Word, Excel, Outlook) - Beginner.
  • Work independently as well as in a team environment with the flexibility to work shifts as scheduled (weekends, holidays if required)
  • Excellent interpersonal and communication skills. - Intermediate
  • The COVID-19 vaccine is / may be a condition of employment.

Physical Requirements and Working Environment:
  • No make-up, nail polish, and/or jewelry may be worn in the GMP process areas.
  • Ability to fully gowned including head covering, facemask, gloves, plant shoes, safety glasses/goggles and/or face shield.
  • Ability to wear PPE face covers for pandemics compliance when required.
  • Ability to work in an environment where cleaning products are used (i.e., bleach, isopropyl, sporicidal, and other disinfectants)
  • Perform moderately physical activities for up 2-3 hours and the ability to lift 25 lbs.
  • Ability to wear full face respiratory protection including PAPR as applicable.

Mentor Technical Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, state disability or any other group protected by law.
Mentor Technical Group es un empleador que ofrece igualdad de oportunidades y todos los solicitantes calificados recibirán consideración para el empleo sin importar raza, color, religión, sexo, orientación sexual, identidad de género, información genética, origen nacional, estado de veterano protegido, estado de discapacidad o cualquier otro grupo protegido por ley.
Mentor Technical Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Apply