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Technical Support Associate Jobs in Atco, NJ (NOW HIRING)

Abzena Inc.

Associate Principal Scientist

Bristol, PA · On-site

The Bioconjugation Development Associate Principal Scientist is responsible for helping drive ... Drive and support technical execution of R&D bioconjugation activities and successfully deliver ...

Grainger

Warehouse Associate (Days)

Florence, NJ · On-site

$20 - $21.20/hr

... technical support and inventory management. In the Endless Assortment segment, Zoro.com offers ... other associates. Impact: The efficiency and effectiveness of this position directly impacts ...

Grainger

Warehouse Associate (Days)

Mount Holly, NJ · On-site

$20 - $21.20/hr

... technical support and inventory management. In the Endless Assortment segment, Zoro.com offers ... other associates. Impact: The efficiency and effectiveness of this position directly impacts ...

Grainger

Warehouse Associate (Days)

New Lisbon, NJ · On-site

$20 - $21.20/hr

... technical support and inventory management. In the Endless Assortment segment, Zoro.com offers ... other associates. Impact: The efficiency and effectiveness of this position directly impacts ...

Grainger

Warehouse Associate (Days)

Philadelphia, PA · On-site

$20 - $21.20/hr

... technical support and inventory management. In the Endless Assortment segment, Zoro.com offers ... other associates. Impact: The efficiency and effectiveness of this position directly impacts ...

Grainger

Warehouse Associate (Days)

Birmingham, NJ · On-site

$20 - $21.20/hr

... technical support and inventory management. In the Endless Assortment segment, Zoro.com offers ... other associates. Impact: The efficiency and effectiveness of this position directly impacts ...

Grainger

Warehouse Associate (Days)

Lumberton, NJ · On-site

$20 - $21.20/hr

... technical support and inventory management. In the Endless Assortment segment, Zoro.com offers ... other associates. Impact: The efficiency and effectiveness of this position directly impacts ...

Grainger

Warehouse Associate (Days)

Moorestown, NJ · On-site

$20 - $21.20/hr

... technical support and inventory management. In the Endless Assortment segment, Zoro.com offers ... other associates. Impact: The efficiency and effectiveness of this position directly impacts ...

Grainger

Warehouse Associate (Days)

Merchantville, NJ · On-site

$20 - $21.20/hr

... technical support and inventory management. In the Endless Assortment segment, Zoro.com offers ... other associates. Impact: The efficiency and effectiveness of this position directly impacts ...

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All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Atco, NJ

Technical Support Associate information

See Atco, NJ salary details

$10

$24

$56

How much do technical support associate jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for technical support associate in Atco, NJ is $24.54, according to ZipRecruiter salary data. Most workers in this role earn between $18.41 and $26.25 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

Is technical support a remote job?

Technical Support Associate roles can be performed remotely, especially with the increased use of remote communication tools like chat, email, and remote desktop software. Many companies offer remote or hybrid options, but some positions may require on-site presence depending on the company's policies and the nature of the support provided.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.
What cities near Atco, NJ are hiring for Technical Support Associate jobs? Cities near Atco, NJ with the most Technical Support Associate job openings:
Technical Support Associate jobs near you
Infographic showing various Technical Support Associate job openings in Atco, NJ as of June 2026, with employment types broken down into 76% Full Time, 11% Part Time, and 13% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $51,035 per year, or $24.5 per hour.

Technical Analyst (Senior, Mid, Associate Level)

Penn Medicine

Philadelphia, PA • On-site

Other

Re-posted 8 days ago

Penn Medicine rating

7.6

Company rating: 7.6 out of 10

Based on 350 frontline employees who took The Breakroom Quiz

189th of 887 rated healthcare providers

Job description

Description
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
  • Entity: Corporate
  • Department: IS Corporate Applications
  • Location: Hybrid based out of 3600 Civic Center Blvd. Philadelphia, PA
  • Hours: 8hr Days

Summary:
This position is posted at three levels based on experience:
  • Associate Technical Analyst: Entry to early-career
  • Technical Analyst: Mid-level
  • Senior Technical Analyst: Advanced

Candidates will be aligned to the appropriate level based on experience and qualifications.
Associate Technical Analyst:
The Associate Technical Analyst is responsible for assisting with the creation and delivery of technical and programming solutions to previously identified needs and business problems under the direction of a senior analyst. Ensures system changes follow change management procedures and protocols.
Responsibilities:
  • Works with key clients to understand project requirements and communicate implementation methodology.
  • Consults with senior team members to ensure that system functionality meets clinical and business requirements of Integration and UPHS organization.
  • Follows established documentation and project status procedures.
  • Assists in the monitoring of projects and maintains open communication with manager.
  • Develops new Interfaces according to specification.
  • Follows established documentation and change control procedures related to user requests, system design and development, modifications, testing, and on-going production support.
  • Provides on-call and production support as necessary.
  • Performs duties in accordance with Penn Medicine and entity values, policies, and procedures
  • Other duties as assigned to support the unit, department, entity, and health system organization

Minimum Requirements:
  • H.S Diploma and 1+ years of experience in Information Technology setting (Required)
  • Bachelor's Degree and Healthcare IT experience (Preferred)

Technical Analyst:
The Technical Analyst is responsible for creating and delivering technical resolutions to create workflow, process design and programming solutions to business problems.
Responsibilities:
  • Responsible for daily monitoring, maintaining a high degree of performance, coordinating system behaviors, using existing and creating new tools for managing multiple environments.
  • Maintains, creates, and monitors databases.
  • Utilizes industry standard processes to generate specifications for implementation and for specification review process.
  • Identifies problem definitions and make recommendations regarding refinements and decisions, throughout the product life cycle.
  • Attends planning and status meetings with key client personnel to understand project requirements and communicate our implementation methodology to the client.
  • Ensures information system functionality meets all clinical and business requirements of Integration and UPHS organization.
  • Participates in disaster recovery planning, testing and be available off hours for production support.
  • Ensures system integrity of the application is the primary responsibility of the administrator.
  • Assists in the education and training of new hires and other team members and be available as a resource for the team.
  • Performs duties in accordance with Penn Medicine and entity values, policies, and procedures
  • Other duties as assigned to support the unit, department, entity, and health system organization

Minimum Requirements:
  • H.S Diploma and 5+ years IT experience (Required)
  • Healthcare IT experience (Preferred)

Or
  • Bachelor's Degree and 2+ years IT experience (Required)
  • 0-1 years healthcare IT experience (Preferred)

Senior Technical Analyst:
The Senior Technical Analyst is responsible for creating and delivering technical resolutions to create workflow, process design and programming solutions to business problems. Provides technical expertise to ensure that the design, implementation and end results meet the business requirements. Utilizes strong analytical, programming and communication skills to balance technical and business objectives to improve quality outcomes.
  • Responsible for daily monitoring, maintaining a high degree of performance, coordinating system behaviors, using existing and creating new tools for managing multiple environments.
  • Maintains, creates, and monitors databases.
  • Creates and implements project plans and routinely communicates status of work.
  • Ensures system integrity of the application.
  • Assists in the education and training of new hires and other team members and be available as a resource for the team.
  • Identifies problem definitions and make recommendations regarding refinements and decisions throughout the product life cycle.
  • Participates in disaster recovery planning, testing and be available off hours for production support.
  • Attends planning and status meetings with key client personnel to understand project requirements and communicate our implementation methodology to the client.
  • Ensures information system functionality meets all clinical and business requirements of Integration and UPHS organization.
  • Performs duties in accordance with Penn Medicine and entity values, policies, and procedures
  • Other duties assigned to support the unit, department, entity, and health system organization

Minimum Requirements:
  • H.S Diploma and 7+ years IT experience (Required)
  • 5+ Healthcare IT experience (Required)

Or
  • Bachelor's Degree and 3+ years IT experience (Required)
  • 0-1 years healthcare IT experience (Preferred)

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work
We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

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