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Technical Support Associate Jobs in Atco, NJ (NOW HIRING)

Axia Women's Health

IT Support Tech I

Voorhees, NJ · On-site

$21.75 - $30/hr

Associate's Degree in Information Technology or related field; equivalent technical training or experience may be considered * 1-2 years of technical support or help desk experience preferred

Eden Rose

Healthcare Litigation Associate

Philadelphia, PA · On-site

$150K - $225K/yr

Healthcare Litigation Associate Location: Philadelphia Salary: $150,000 - $225,000 Our client a ... Flexible, hybrid home/office work schedule * State-of-the-art resources and 24/7 technical support

Rhoads Industries

IT Support Technician II

Philadelphia, PA · On-site

$19.75 - $27/hr

The IT Support Technician II provides advanced technical support to end-users across the ... Associate's degree in Information Technology, Computer Science, or related field; equivalent ...

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Showing results 21-40

All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Atco, NJ

Technical Support Associate information

See Atco, NJ salary details

$10

$24

$56

How much do technical support associate jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for technical support associate in Atco, NJ is $24.54, according to ZipRecruiter salary data. Most workers in this role earn between $18.41 and $26.25 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

Is technical support a remote job?

Technical Support Associate roles can be performed remotely, especially with the increased use of remote communication tools like chat, email, and remote desktop software. Many companies offer remote or hybrid options, but some positions may require on-site presence depending on the company's policies and the nature of the support provided.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.
What cities near Atco, NJ are hiring for Technical Support Associate jobs? Cities near Atco, NJ with the most Technical Support Associate job openings:
Technical Support Associate jobs near you
Infographic showing various Technical Support Associate job openings in Atco, NJ as of June 2026, with employment types broken down into 76% Full Time, 11% Part Time, and 13% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $51,035 per year, or $24.5 per hour.

IT Support Specialist II

Burlington Stores

Beverly, NJ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Burlington rating

4.5

Company rating: 4.5 out of 10

Based on 941 frontline employees who took The Breakroom Quiz

19th of 21 rated department stores

Job description

Position Overview
The IT Support Specialist II provides technical support for the corporate, supply chain, field, and distribution center environments. This position involves carrying out various tasks related to technical support. The job requires both individual and teamwork, and the associate will work under the guidance of the manager and director. Attention to detail and working with supervision are crucial to the success of the position. The provision of support will predominantly be through in-person communication, although it may necessitate recourse to remote support methods such as telephonic assistance. The post requires familiarity with a diverse range of concepts, practices, and procedures in the field, and the attainment of goals is subject to the guidance of management and peers. This position requires onsite presence, Monday through Friday during normal business hours, at Edgewater Park, NJ. After hours and on-call support will be required after onboarding.
A Day In The Life
As a Support Specialist II, the candidate will be responsible for completing essential functions to help the Technical Services team succeed, including, but not limited to:
  • Effectively and efficiently address tasks promptly.
  • Provide excellent customer service by ensuring timely responses, clear communication, and consistent follow-up.
  • Required to maintain a detailed incident diary documenting steps taken to resolve issues and fulfill requests.
  • Collaborate with the team on various projects, including large-scale software or hardware deployments and migrations.
  • Consistently report on different aspects of the job to both the supervisor and manager.
  • Local travel to various locations will be required.

Disclaimer: The above position description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. As such, the incumbent may perform other duties and responsibilities as required.
You'll Come With
Associate's degree or equivalent work experience required
A+ Certification, or equivalent certification relevant to PC support
Possesses 3 to 5 years of relevant work experience in the field or in a related area is required.
Strong knowledge of Windows 11, macOS, IOS, Android, as well as standard software applications
Excellent customer service and communication skills with the ability to explain technical concepts to non-technical users
Familiarity with networking concepts (TCP/IP, DNS, DHCP) and troubleshooting tools
Experience with cloud platforms (e.g., Azure, Intune) and mobile device management.
Experience with troubleshooting and supporting Zebra thermal printers. PPME experience is a plus.
Experience with ServiceNow and ServiceNow reporting.
Effective problem-solving skills and attention to detail
#LI-ML1
Come join our team. You're going to like it here!
You will enjoy competitive wages, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental and vision coverage including life and disability insurance. Full-time associates are also eligible for paid time off, paid holidays and a 401(k) plan. We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us. Our teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
Individual pay decisions will be based on a variety of factors, such as but not limited to, qualifications, education, job-related skills, relevant experience, and geographic location.
Min-Mid $20.50 - $27.00
Posting Number R103801
Location New Jersey-Edgewater Park
Address 4287 Route 130 S
Zip Code 08010
Pay Rate Hourly
Career Site Category Corporate
Position Category Information Technology
Job Type Full-Time
Remote Type In Office/On-site
Evergreen No

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About Burlington

Sourced by ZipRecruiter

At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join the Burlington Stores team as a Customer Service Supervisor, Selling Floor Supervisor or Receiving Team Supervisor!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Burlington, NJ, US

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