Technical Support Associate Jobs in Anderson, SC

At ASSA ABLOY, our global teams collaborate seamlessly to craft products and services that integrate into our users' lives, simplifying their everyday routines and enhancing convenience. By empowering users to control access, we provide unparalleled peace of mind through enhancing safety and visibility.

ASSA ABLOY is seeking an experienced and motivated Associate Business Development Manager (ABDM) to support the growth of the ACCENTRA and Norton Rixson brands within our Door Security Solutions (DSS) business. This role is responsible for working across assigned territories to develop, execute, and monitor growth plans that align with company objectives and support market expansion.

The successful candidate will bring a strong sales mindset, solid planning and account management skills, and the ability to communicate product features and benefits effectively. This person must be able to help develop and track territory growth initiatives, support channel performance, and deliver product training for sales associates on product applications, features, and value propositions.

This position will be based out northeast region The ideal candidate will be in proximity to a major metropolitan area encapsulating domestic travel.

What you will be doing

• Identify and develop new business opportunities within commercial construction, healthcare, education, and industrial sectors
• Work with DSS, contract hardware distributors, and wholesale distributors to support territory objectives and expand market coverage
• Develop, execute, and monitor territory growth plans aligned with company objectives and market opportunities
• Provide product training and sales support to internal teams, sales associates, and channel partners
• Support channel partners and distributors to increase product adoption and project wins
• Support senior team members in managing strategic accounts while tracking progress against territory growth priorities
• Ensure a high level of customer satisfaction through responsiveness and proactive communication
• Identify upselling and cross-selling opportunities to align brand strategies within accounts
• Monitor competitor activity, pricing trends, and industry developments
• Collaborate with Operations and cross-functional teams to support the achievement of P&L goals and overall business performance
• Partner with Product Management to assist in new product initiatives, monitor product quality, and contribute to market positioning efforts
• Coordinate with Marketing to develop and maintain sales support materials that enhance the effectiveness of the sales team
• Coordinate with Customer Service, Technical Support, DSS, and customers to enhance the overall customer experience and increase NPS

What we are looking for

• 2-6 years of experience in business development, sales, or account management
• Strong communication, territory planning, and organizational skills, with the ability to align growth initiatives across assigned regions
• Demonstrated ability to develop, manage, and monitor territory growth plans and multiple business priorities
• Self-motivated with a growth mindset and strong work ethic
• University level degree, preferably in business discipline
• Strategic thinking with attention to detail and the ability to evaluate territory performance and growth opportunities
• Ability to collaborate effectively with internal teams, distributors, and channel partners to support territory objectives
• Problem-solving and adaptability
• Ability to deliver product training and support sales associates with product knowledge, applications, and value messaging
• Participation in local and national trade shows
• Requires regular travel within the assigned region(s), including up to 50% overnight travel

Preferred Skills

• Commercial door hardware, access control, door controls, or related industry preferred

What we offer

We're passionate about providing amazing opportunities and benefits, so that you can enjoy a lifelong career with us. 

• Annual Bonus.
• Competitive compensation and benefits package which includes multiple healthcare options, tuition reimbursement,and matching 401k. 

• Generous holiday schedule and paid time offto refresh and recharge. 

• Employee pricing on our products and discount programs for travel, entertainment, and more! 

We review applications regularly, so don't hesitate, apply today!

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces - physical and virtual - safer, more secure, and easier to access. 

As an employer, we value results - not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions - supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it's important to us to have diverse, inclusive teams, and we value different perspectives and experiences.