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Technical Support Associate Jobs in Wyoming (NOW HIRING)

City of Casper

Associate Engineer I or II

Casper, WY · On-site

$67K - $93K/yr

As an Associate Engineer, you'll support public improvement projects that make a lasting impact on ... Technical writing. Time management. Public speaking. Organizing, evaluating, and comprehending ...

City of Casper, WY

Associate Engineer I or II

Casper, WY · On-site

$67K - $93K/yr

Meaningful work that supports the Casper community * A supportive team environment * Work-life ... Skill in: • Customer service. • Technical writing. • Time management. • Public speaking ...

Adecco

Service Technician

Casper, WY · On-site

$18 - $35/hr

Follow maintenance schedules and safety regulations Technical Support & Communication * Communicate ... In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other ...

Adecco

Service Technician

Casper, WY · On-site

$18 - $35/hr

Follow maintenance schedules and safety regulations Technical Support & Communication * Communicate ... In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other ...

Adecco

Service Technician

Casper, WY

$18 - $35/hr

Follow maintenance schedules and safety regulations Technical Support & Communication * Communicate ... In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other ...

QXO

Retail Associate

Alpine, WY · On-site

$15.25 - $17.50/hr

... basic technical questions using strong product knowledge and problem-solving skills. * Maintain ... Support merchandising standards by assisting with product displays, signage, pricing accuracy ...

HollyFrontier

Pipeline Integrity Specialist

Casper, WY · On-site

This role supports the continued development, implementation, and improvement of the Integrity ... Education Level A minimum of an Associates Degree in a Technical Discipline or equivalent related ...

HF Sinclair

Pipeline Integrity Specialist

Casper, WY · On-site

This role supports the continued development, implementation, and improvement of the Integrity ... Education Level A minimum of an Associates Degree in a Technical Discipline or equivalent related ...

Teton County

Associate Long Range Planner

Jackson, WY · On-site

$32.20 - $36.62/hr

Performs technical work in professional planning for the Planning and Building Services Department ... Supports the relationship between Teton County staff and the general public by demonstrating ...

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All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Wyoming

Technical Support Associate information

See Wyoming salary details

$10

$23

$54

How much do technical support associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for technical support associate in Wyoming is $23.74, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $25.43 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are the most commonly searched types of Technical Support jobs in Wyoming?

The most popular types of Technical Support jobs in Wyoming are:

What are popular job titles related to Technical Support Associate jobs in Wyoming?

For Technical Support Associate jobs in Wyoming, the most frequently searched job titles are:

What job categories do people searching Technical Support Associate jobs in Wyoming look for?

The top searched job categories for Technical Support Associate jobs in Wyoming are:

What cities in Wyoming are hiring for Technical Support Associate jobs?

Cities in Wyoming with the most Technical Support Associate job openings:

Technical Support Associate jobs near you
Infographic showing various Technical Support Associate job openings in Wyoming as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $49,371 per year, or $23.7 per hour.

RIGCLOUD TECHNICIAN I - Casper, Wyoming

Nabors Industries Limited

Houston, TX • On-site

$16.75 - $23/hr

Full-time

Posted 18 days ago

Key responsibilities

  • Install, commission, test, and calibrate company products at customer sites in accordance with safety and quality standards.

  • Perform field upgrades and maintenance of hardware and software components.

  • Troubleshoot and resolve technical issues to ensure customer satisfaction.

Nabors Industries rating

6.7

Company rating: 6.7 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

60th of 87 rated oil and gas companies

Job description


We are seeking a highly motivated, technically skilled, and customer-oriented Field Service Technician to support the installation, calibration, troubleshooting, and ongoing support of advanced oilfield monitoring systems and technologies at customer sites. This role involves extensive travel, hands-on fieldwork in challenging environments, and a commitment to delivering exceptional service to our clients in the oil and gas industry.
The ideal candidate will possess a strong mechanical or electrical background, excellent problem-solving skills, and the ability to operate independently in high-pressure situations. You will represent the company on the front lines, ensuring optimal performance of our hardware and software solutions on drilling and service rigs.
In addition to traditional field service responsibilities, this role requires foundational IT technician capabilities, including basic networking, system configuration, and technical support for computer-based monitoring equipment.
Responsibilities
  • Install, commission, test, and calibrate company products at customer sites in accordance with safety and quality standards.
  • Provide on-site training to customers on the proper and safe use of equipment and software systems.
  • Perform field upgrades and maintenance of hardware and software components.
  • Troubleshoot and resolve technical issues to ensure customer satisfaction.
  • Manage and maintain inventory, company assets, and service documentation.
  • Monitor rig movement and activity in assigned regions; assist with developing customer targeting strategies.
  • Record and report equipment performance, service activities, and customer feedback in company databases.
  • Recommend product or service enhancements by evaluating customer needs and system performance.
  • Provide technical and sales support in collaboration with account management teams.
  • Work closely with Field Leads and other technicians to ensure alignment and service consistency.
  • Adhere to and promote company safety standards and procedures at all times.
  • Other duties as assigned by the supervisor or field support management.

Qualifications
MINIMUM QUALIFICATIONS:
  • Background in electrical, mechanical, or electronic systems is highly desirable.
  • Strong understanding of instrument calibration procedures, pressure/temperature/flow measurement devices, and signal processing.
  • Proficient in the use of multimeters, pressure calibrators, HART communicators, and related diagnostic tools.
  • Familiarity with industrial communication protocols (e.g., Modbus, CANbus, Ethernet/IP).
  • Strong interpersonal and communication skills (both verbal and written).
  • Well-developed problem-solving and analytical abilities with a high degree of personal initiative.
  • Ability to work independently with minimal supervision in remote field environments.
  • Comfortable working irregular hours, including long shifts (12+ hours), and being on call.
  • Sales-minded with the ability to recognize opportunities and promote products/services

PREFERRED QUALIFICATIONS:
  • Associate degree in electronics, mechanics, or related technical field, or equivalent work experience preferred.
  • Minimum 2+ years of field service or technical experience preferred.
  • Experience with oilfield drilling or service rigs is an asset.

PHYSICAL AND WORK ENVIORNMENT:
  • Must be able to lift up to 75lbs and perform physical labor including climbing ladders/stairs and working in confined spaces.
  • Frequent exposure to outdoor elements, drilling rig environments, and electronic devices.
  • Must be able to drive long distances and travel extensively (75%+ travel required).
  • Willingness to work a rotational or extended shift schedule (e.g., 14 days on / 7 days off or 14 days on / 14 days off).

About Us
Nabors is a leading provider of advanced technology for the energy industry. With operations in about 20 countries, Nabors has established a global network of people, technology and equipment to deploy solutions that deliver safe, efficient and responsible hydrocarbon production. By leveraging its core competencies, particularly in drilling, engineering, automation, data science and manufacturing, Nabors aims to innovate the future of energy and enable the transition to a lower carbon world.

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