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Technical Support Associate Jobs in Wyoming (NOW HIRING)

Safariland

Manufacturing Engineer-Casper, Wyoming

Casper, WY · On-site

$70K - $91K/yr

The Manufacturing Engineer provides technical support to manufacturing operations by implementing ... Qualifications: * Associate's degree in engineering, or related field; Bachelor's degree in ...

Safariland

Manufacturing Engineer

Casper, WY · On-site

$60K - $75K/yr

The Manufacturing Engineer provides technical support to manufacturing operations by implementing ... Qualifications: * Associate's degree in engineering, or related field; Bachelor's degree in ...

Safariland

Manufacturing Engineer

Casper, WY

$70K - $91K/yr

The Manufacturing Engineer provides technical support to manufacturing operations by implementing ... Qualifications: * Associate's degree in engineering, or related field; Bachelor's degree in ...

Safariland

Manufacturing Engineer-Casper, Wyoming

Casper, WY · On-site

$70K - $91K/yr

The Manufacturing Engineer provides technical support to manufacturing operations by implementing ... Qualifications: * Associate's degree in engineering, or related field; Bachelor's degree in ...

Safariland

Manufacturing Engineer

Casper, WY · On-site

$70K - $91K/yr

The Manufacturing Engineer provides technical support to manufacturing operations by implementing ... Qualifications: * Associate's degree in engineering, or related field; Bachelor's degree in ...

Altec

Equipment Mechanic - Shop

Casper, WY · On-site

$33 - $35/hr

On-demand access to technical support, direct parts, and engineering * Multi-level technician ... associates are treated with respect and dignity.

Twin Peaks Pump & Supply Inc

Be Seen First

Sales/Warehouse/Delivery

Cheyenne, WY · On-site

... Associate to support multiple areas of our day-to-day operations. This hybrid role involves ... Our expert team offers both product sales and technical support, ensuring that our customers ...

Twin Peaks Pump & Supply Inc

Be Seen First

Sales/Warehouse/Delivery

Cheyenne, WY · On-site

... Associate to support multiple areas of our day-to-day operations. This hybrid role involves ... Our expert team offers both product sales and technical support, ensuring that our customers ...

NABORS

RIGCLOUD TECHNICIAN I - Casper, Wyoming

Casper, WY · On-site

$19.25 - $26.25/hr

... support of advanced oilfield monitoring systems and technologies at customer sites. This role ... Associate degree in electronics, mechanics, or related technical field, or equivalent work ...

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All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Wyoming

Technical Support Associate information

See Wyoming salary details

$10

$23

$54

How much do technical support associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for technical support associate in Wyoming is $23.74, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $25.43 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are the most commonly searched types of Technical Support jobs in Wyoming?

The most popular types of Technical Support jobs in Wyoming are:

What are popular job titles related to Technical Support Associate jobs in Wyoming?

For Technical Support Associate jobs in Wyoming, the most frequently searched job titles are:

What job categories do people searching Technical Support Associate jobs in Wyoming look for?

The top searched job categories for Technical Support Associate jobs in Wyoming are:

What cities in Wyoming are hiring for Technical Support Associate jobs?

Cities in Wyoming with the most Technical Support Associate job openings:

Technical Support Associate jobs near you
Infographic showing various Technical Support Associate job openings in Wyoming as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $49,371 per year, or $23.7 per hour.

Manufacturing Engineer-Casper, Wyoming

Safariland

Casper, WY • On-site

$70K - $91K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Safariland rating

6.9

Company rating: 6.9 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

TOGETHER, WE SAVE LIVES
Manufacturing Engineer
Overview:
The Manufacturing Engineer provides technical support to manufacturing operations by implementing new products, processes, and continuous improvement initiatives. This role ensures efficient, cost-effective, and high-quality production through process development, testing, and engineering support.
Key Responsibilities:
  • Process Development & Improvement
    • Develop, implement, and improve manufacturing processes to support new and existing products.
    • Perform time studies to validate labor standards and improve production efficiency.
    • Identify and reduce manufacturing variability by collaborating with Product Engineering, Production, and Maintenance teams.
    • Lead cost reduction initiatives and implement process improvements across operations.
    • Lead manufacturing projects
  • Testing & Validation
    • Design and conduct developmental and acceptance tests for military and international contracts.
    • Fabricate engineering prototypes for testing and evaluation.
    • Source new vendors and qualify parts
  • Engineering & Technical Support
    • Provide CAD support for component drawings, layouts, and work center design.
    • Oversee justification, planning, and execution of capital projects, ensuring alignment with budgets and schedules.
    • Research and analyze new methods, equipment, materials, and procedures to optimize performance and cost.
  • Continuous Improvement & Lean Initiatives
    • Lead Lean manufacturing projects using Kaizen, 6S, and other classical Lean techniques.
    • Evaluate production capacity and recommend enhancements to increase throughput and efficiency.

Qualifications:
  • Associate's degree in engineering, or related field; Bachelor's degree in manufacturing, mechanical, or industrial engineering, or related field
  • 5+ years of relevant experience in manufacturing, engineering, process improvement
  • Strong working knowledge of Lean principles and tools, with proven success leading Kaizen and 6S projects or manufacturing processes
  • Proficiency in CAD software, SolidWorks
  • Demonstrated experience managing capital equipment projects and facility layout initiatives
  • Ability to manage projects using continuous improvement methodologies
  • Strong communication skills, with the ability to write reports, deliver presentations, and collaborate across teams

Why work at Safariland?
At Safariland our colleagues are some of the best and brightest in the industry and we are seeking new team members who exhibit the diverse competencies that will drive The Safariland Group to even greater success while maintaining our culture of being a great place to work. We believe innovation drives winning performance and we constantly challenge ourselves to be the very best in every aspect of our business. We cultivate a work culture driven by our 4 core values; integrity, curiosity, excellence and empowerment and we want associates to be involved in their work and communities so they can achieve their highest level of wellbeing. That is why Safariland offers a comprehensive suite of benefits to promote health and financial security for eligible employees and their families.
Eligible employees are offered:
  • Medical, dental & vision insurance
  • 401(k) with company match
  • Employer paid life insurance and AD&D
  • Employer paid disability
  • Wellness program
  • Adoption assistance
  • Tuition assistance
  • Employee assistance program
  • Work life balance
  • Paid time off (PTO), sick leave and paid holidays throughout the calendar year (consistent with relevant state law and company policies)

The Safariland Group believes in the benefits of a diverse workforce and is committed to equal opportunity and affirmative actions. We pride ourselves on hiring and developing the best people, without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally recognized protected basis prohibited by applicable law.
For those applicants with disabilities, if you require reasonable accommodation in searching for a job opening or submitting an application, please contact us by calling 888-469-6455.
All employment decisions are solely based on the applicant's qualifications as they relate to the requirements of the position.

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