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Technical Support Assistant Jobs in Detroit, MI (NOW HIRING)

Corewell Health

Technical Support Assistant

Troy, MI · On-site

AHA or ARC Basic Life Support (BLS) upon hire Required How Corewell Health cares for you * Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.

Corewell Health

Technical Support Assistant

Troy, MI · On-site

AHA or ARC Basic Life Support (BLS) upon hire Required How Corewell Health cares for you * Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.

GSK Solutions

Technical Support

Detroit, MI · On-site

Collaborate with other teams to ensure coordination and timely completion of projects/tasks, assist ... Provide technical support for district events such as board meetings, community workshops or expos ...

InterSources Inc

Technical Support 3

Detroit, MI · On-site

$37K - $46K/yr

The Technical Support 3 position involves providing technical expertise in diagnosing and resolving ... Teach and assist other staff and users • Project management • Server support • ...

BioIVT

Technical Support Specialist

Detroit, MI · On-site

$21 - $26/hr

Provides 1st and 2nd Tier technical support to end users on a variety of issues. Provides on-call ... procedures. Assist with asset tracking and software license management. Installs new software ...

TEKsystems

Technical Support Specialist

Detroit, MI

$18 - $21/hr

Collaborate with other teams to ensure coordination and timely completion of projects/tasks, assist ... We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing ...

TEKsystems

Technical Support Specialist

Detroit, MI

$18 - $21/hr

Essential Functions: Support each phase of the asset lifecycle for technology devices from ... Collaborate with other teams to ensure coordination and timely completion of projects/tasks, assist ...

ABB

VFD Technical Support Specialist

MI · Remote

Technical Support Team Lead __ As a Variable Frequency Drive (VFD) Support Specialist, you will be ... warranty evaluations. * Assist customers with drive programming, parameter configuration ...

Xerox

Software Technical Support Associate

Novi, MI · Hybrid

... support. * Possess working technical knowledge of Office and/or Production products/systems ... Actively assist Account Managers to resolve day-to-day technical issues and implement corrective ...

Oakland Schools

Technical Assistant

Waterford, MI · On-site

$37K - $43K/yr

Position Type: Technology/Technical Support Date Posted: 8/17/2026 Location: Oakland Schools ... Oakland Schools Attachment(s): * 08.17.2026 - Technical Assistant Repost.pdf

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All JobsTechnical Support JobsTechnical Support Assistant JobsTechnical Support Assistant Jobs in Detroit, MI

Technical Support Assistant information

See Detroit, MI salary details

$15

$24

$48

How much do technical support assistant jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for technical support assistant in Detroit, MI is $24.17, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $27.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support assistant?

To thrive as a Technical Support Assistant, you need strong troubleshooting abilities, a solid understanding of computer systems, and typically a relevant associate degree or technical certification. Familiarity with help desk ticketing systems, remote support tools, and common operating systems is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues. These competencies are crucial for delivering timely technical support, ensuring user satisfaction, and maintaining smooth IT operations.

What are some common challenges technical support assistants face when troubleshooting customer issues, and how can they effectively overcome them?

Technical Support Assistants often encounter challenges such as diagnosing complex technical problems with limited information and managing multiple support tickets simultaneously. Effectively overcoming these challenges involves active listening to thoroughly understand user concerns, utilizing available knowledge bases and escalation procedures, and maintaining strong time-management skills. Collaborating with team members and staying updated on product changes or updates also helps in efficiently resolving issues and delivering excellent customer service.

What is the difference between Technical Support Assistant vs Customer Service Representative?

AspectTechnical Support AssistantCustomer Service Representative
CredentialsOften requires technical certifications or knowledge of specific software/hardwareTypically requires excellent communication skills, sometimes customer service certifications
Work EnvironmentTechnical support centers, IT departments, or help desksCall centers, retail, or service industries
Employer & IndustryIT companies, tech support firms, or internal IT teamsRetail, telecommunications, or service sectors
Search & Comparison IntentPeople seeking technical troubleshooting rolesPeople looking for customer interaction roles

The main difference between a Technical Support Assistant and a Customer Service Representative lies in their focus. Technical Support Assistants handle technical issues, requiring specific technical skills and certifications, and work primarily in IT or tech support environments. Customer Service Representatives focus on customer interactions, often in retail or service industries, emphasizing communication skills. Both roles involve assisting customers but differ in technical complexity and work settings.

What does a technical support assistant do?

A technical support assistant provides assistance to users experiencing hardware or software issues, troubleshooting problems, and offering solutions. They often use diagnostic tools, communicate technical information clearly, and may document support cases for future reference.

What is entry-level technical support assistant?

An entry-level technical support assistant is a beginner position that involves helping users troubleshoot hardware and software issues, often using basic diagnostic tools. It typically requires good communication skills, basic technical knowledge, and may involve working in a help desk or support center environment. Certifications like CompTIA A+ can be beneficial for this role.

What are the most commonly searched types of Technical Support jobs in Detroit, MI?

The most popular types of Technical Support jobs in Detroit, MI are:

What cities near Detroit, MI are hiring for Technical Support Assistant jobs?

Cities near Detroit, MI with the most Technical Support Assistant job openings:

Technical Support Assistant

Troy, MI • On-site

Corewell Health
Hospitals • 10K+ employees

7.0

Company rating: 7.0 out of 10

Based on 778 frontline employees who took The Breakroom Quiz

418th of 895 rated healthcare providers

People enjoy working here

Recommended by students

Recommended by parents

Learn more about Corewell Healthexternal

Full-time

Medical, Retirement

Posted 25 days ago

Job description

About Troy Hospital
Recognized by the US News & World Report as one of the best in the nation for orthopedics and urological services. It has also been ranked #3 on the World's Best Hospitals list by Newsweek. This state-of-the-art center provides advanced specialty and routine care with an emphasis on patient satisfaction and a focus on medical advancement.
Scope of work
Assists the professional staff with the daily handling of equipment needs in the OR environment. Coordinates PMIs and repairs with appropriate disciplines. Sets up and checks patient equipment prior to case starts. Transfer and position the patient under the direction of the surgeon. Scrubs in to hold cameras, limbs, and retractors, under the direction of the surgeon. THIS IS NOT AN INFORMATION TECHNOLOGY POSITION.
Qualifications
  • High School Diploma Required
  • Stealth Navigation Training Course. Davinci Robotic training. People Soft training class. O-Arm training. Sterile Technique training with the OR educator Required
  • Experience in the OR Preferred
  • AHA or ARC Basic Life Support (BLS) upon hire Required

How Corewell Health cares for you
  • Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
  • On-demand pay program powered by Payactiv
  • Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
  • Optional identity theft protection, home and auto insurance
  • Traditional and Roth retirement options with service contribution and match savings
  • Eligibility for benefits is determined by employment type and status

Primary Location
SITE - Troy Hospital - 44201 Dequindre Rd - Troy
Department Name
Operating Room - Troy Hosp
Employment Type
Full time
Shift
Day (United States of America)
Weekly Scheduled Hours
40
Hours of Work
Variable
Days Worked
Monday to Friday
Weekend Frequency
N/A
CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling 616.486.7447.

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