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Technical Support Analyst Remote Jobs in Milwaukee, WI

Iatinsurancegroup

Business Data Analyst

Milwaukee, WI · On-site +1

$55K - $120K/yr

... fully remote arrangements for the ideal candidate. Responsibilities: * Elicit, analyze, and ... technical and non-technical audiences. * Support data quality, governance, and reporting ...

Pentair

Senior SAP Analyst - EWM

Milwaukee, WI · Remote

$82K - $152K/yr

You will lead and support implementation projects, conduct GAP analyses, and provide ongoing ... External candidates can work remote, as long as you are within a reasonable driving distance of a ...

Deloitte

Epic Research & Genomics Analyst

Milwaukee, WI · On-site +1

Project Talent Model (PTM) is a model that is tailored specifically for long-term, remote client ... It is expected that you will be able to perform independent tasks as well as provide technical ...

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How much do technical support analyst remote jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for technical support analyst remote in Milwaukee, WI is $27.13, according to ZipRecruiter salary data. Most workers in this role earn between $21.30 and $30.77 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the technical support analyst remote position?

To thrive as a Technical Support Analyst Remote, you need strong problem-solving skills, technical troubleshooting ability, and often a degree in computer science or a related field. Familiarity with ticketing systems like Zendesk or ServiceNow, remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified Solutions Associate (MCSA) are commonly required. Excellent communication, patience, and the ability to work independently are standout soft skills in this role. These strengths help ensure timely issue resolution and high customer satisfaction in a virtual work environment.

What is a technical support analyst remote?

A Technical Support Analyst Remote job involves troubleshooting technical issues, providing support to users, and ensuring smooth operation of software and hardware—all while working remotely. Analysts assist customers via phone, email, or chat, diagnosing problems and offering solutions. They may also document issues, escalate complex cases, and contribute to improving support processes. Strong technical knowledge, communication skills, and problem-solving abilities are essential for this role.

What are the primary challenges of working remotely as a technical support analyst, and how can they be managed?

One of the main challenges of working remotely as a Technical Support Analyst is maintaining clear, prompt communication with both customers and team members without face-to-face interaction. It can also be difficult to troubleshoot complex issues without being physically present with the user's hardware, requiring strong diagnostic skills and effective use of remote tools. Successful remote analysts develop strong organizational habits, proactively document solutions, and utilize collaborative platforms to stay connected with their team. Companies often provide structured support channels and regular check-ins to help analysts stay engaged and effective in their roles.

What are the most commonly searched types of Technical Support Analyst jobs in Milwaukee, WI? The most popular types of Technical Support Analyst jobs in Milwaukee, WI are:
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Technical Support Analyst Remote jobs near you
Infographic showing various Technical Support Analyst Remote job openings in Milwaukee, WI as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $56,432 per year, or $27.1 per hour.

Application Engineer Medium Voltage Drives

Yaskawa Electric America

Oak Creek, WI • On-site, Remote

$86K - $133K/yr

Full-time

Retirement

Re-posted 25 days ago

Job description

Are you looking for a hands-on Applications role that will provide you with exposure to Applications, Development and Commercial aspects of a rapidly growing business?  Does the idea of being part of the fastest growing segment in an organization excite you?  Do you want to be a critical part of talented team?  If you answered yes to these questions, we may have the perfect role for you!

Yaskawa is currently seeking an Applications Engineer to fill a newly created role within our rapidly growing Medium Voltage Drives business unit. The Applications Engineer is a key role to the commercial and technical success of Yaskawa and touches all aspects of the MV Drives business including commercial specification, customer relationships & training, application support, and a number of other activities in accordance with company-wide strategic goals.

More specifically, the MV Applications Engineer will provide expertise in the following key areas:

Applications:

  • Act as the subject matter expert for all MV Drive applications including trace back analysis using drive software tool
  • Provide remote and local application support for sales, distribution and customers
  • Be knowledgeable of and incorporate relevant industry standards
  • When necessary, provide application assistance at the customer’s site
  • In conjunction with training, provide application specific training for customers
  • Audit and participate in market segment trade shows
  • Review customer specifications and orders to ensure requirements are understood and can be met
  • Coordinate project orders with engineering and provide project management as needed
  • Assist product marketing, engineering, and technical support organizations on various issues

Commercial:

  • Create quotations and work with Director of MV Drives to ensure profitability
  • Work with segment/industry manager to help with creating technical marketing material
  • Create, schedule, and present sales training material
  • Identify & seek out opportunities to increase revenues and/or decrease costs
  • Work closely with the MV sales team to help increase sales
  • Assist in managing incoming customer orders for the MV Drives group

Development:

  • Assist in performing QC and other conformance type tests as required
  • Assist product marketing, engineering, and technical support organizations on various issues
  • Participate in design reviews for valuable feedback on issues and enhancement
  • Coordinate with project management between 3rd party service providers and vendors
  • Solve problems with highly effective solutions and provide technical guidance to others
  • Apply broad knowledge of engineering principles and practices in broad areas of assignments

Qualifications:

  • Bachelor’s Degree in Electrical Engineering
  • 3+ yeas experience with VFD or similar industrial automation product applications. 
  • Ability effectively manage multiple competing priorities as well as the ability to plan, organize, set priorities, and resolve issues expeditiously to meet the customer demand rate.
  • Ability to read and comprehend schematics, wiring, and one line diagrams and support and implementation LABVIEW™ based products preferred.
  • Practical experience working within a product development quality management system
  • Excellent computer skills and proficient with Microsoft Office (Word, Excel, PowerPoint)

We offer the opportunity to experience the excitement, challenge and rewards of working in an entrepreneurial, fast growing, and industry-leading company.

Some key advantages of working at Yaskawa include: career opportunities in diverse areas, a highly competitive benefit package, including a generous 401(K) plan, profit sharing, corporate wide bonus plan and educational assistance program offering up to $10,000 a year for graduate courses. Additional information regarding the benefit package can be found at the following link. 
https://www.yaskawa.com/about-us/careers/benefits

EEO/MF/Disabled/Vet

If the Medium Voltage Applications Engineer sounds like a fit for your background and career goals, we would love to hear from you! 

Apply