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Technical Support Analyst Remote Jobs in Bethlehem, PA

DaVita

Reporting Analyst (ROPS)

Bowers, PA · On-site +1

Requirements gathering, stakeholder communication, and project coordination and progression Analysis & Technical * Support the reporting portfolio for an assigned business area, including intake ...

Lantern

Strategy Analyst

Allentown, PA · Remote

Big problems require big ideas and a team that supports new ideas. * You care deeply for your ... This is a remote-first role with occasional (~1x month) travel. Responsibilities and Duties:

Scaletron Industries LTD

Controls Engineer

Perkasie, PA · On-site +1

$79K - $102K/yr

Support product integration with SCADA and plant automation systems. * Prepare technical ... Strong analytical and problem-solving skills. * Excellent communication and organizational ...

PROTOGEN INC

Lead Power Systems Engineer

Quakertown, PA · Remote

$140K/yr

Lower 48 United States Employment Type: Full-time, Remote The Lead Power Systems Engineer is a key ... technical and economic analysis, in both grid-connected and islanded modes * Support substation ...

PROTOGEN INC

Lead Power Systems Engineer

Quakertown, PA · Remote

$140K/yr

Lower 48 United States Employment Type: Full-time, Remote The Lead Power Systems Engineer is a key ... technical and economic analysis, in both grid-connected and islanded modes * Support substation ...

PROTOGEN INC

Lead Power Systems Engineer

Quakertown, PA · Remote

$140K/yr

Lower 48 United States Employment Type: Full-time, Remote The Lead Power Systems Engineer is a key ... technical and economic analysis, in both grid-connected and islanded modes * Support substation ...

EnthuZiastic

Growth Hacker - Remote

Allentown, PA · Remote

... a remote position. User Acquisition: * Develop and execute strategies to acquire new users ... in data analysis tools and platforms. Technical Proficiency: * Familiarity with marketing ...

Unity Bank

Treasury Support Specialist

Clinton, NJ · Remote

... with analysis service package discussions. * Serve as an internal liaison between Treasury ... Understanding of ACH origination, Positive Pay, Remote Deposit Capture, online wires, bill pay ...

Benetrends

Retirement Plan Analyst (401k)

Lansdale, PA · Remote

$70K/yr

About the Role We Are Excited to Welcome a Retirement Plan Analyst - Total Administration (401(K) ... Fully remote work environment Professional development and ASPPA support A collaborative ...

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Technical Support Analyst Remote information

See Bethlehem, PA salary details

$15

$27

$42

How much do technical support analyst remote jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for technical support analyst remote in Bethlehem, PA is $27.21, according to ZipRecruiter salary data. Most workers in this role earn between $21.39 and $30.87 per hour, depending on experience, location, and employer.

What is a technical support analyst remote?

A Technical Support Analyst Remote job involves troubleshooting technical issues, providing support to users, and ensuring smooth operation of software and hardware—all while working remotely. Analysts assist customers via phone, email, or chat, diagnosing problems and offering solutions. They may also document issues, escalate complex cases, and contribute to improving support processes. Strong technical knowledge, communication skills, and problem-solving abilities are essential for this role.

What are the key skills and qualifications needed to thrive in the technical support analyst remote position?

To thrive as a Technical Support Analyst Remote, you need strong problem-solving skills, technical troubleshooting ability, and often a degree in computer science or a related field. Familiarity with ticketing systems like Zendesk or ServiceNow, remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified Solutions Associate (MCSA) are commonly required. Excellent communication, patience, and the ability to work independently are standout soft skills in this role. These strengths help ensure timely issue resolution and high customer satisfaction in a virtual work environment.

What are the primary challenges of working remotely as a technical support analyst, and how can they be managed?

One of the main challenges of working remotely as a Technical Support Analyst is maintaining clear, prompt communication with both customers and team members without face-to-face interaction. It can also be difficult to troubleshoot complex issues without being physically present with the user's hardware, requiring strong diagnostic skills and effective use of remote tools. Successful remote analysts develop strong organizational habits, proactively document solutions, and utilize collaborative platforms to stay connected with their team. Companies often provide structured support channels and regular check-ins to help analysts stay engaged and effective in their roles.

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Technical Support Analyst Remote jobs near you
Infographic showing various Technical Support Analyst Remote job openings in Bethlehem, PA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 5% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $56,594 per year, or $27.2 per hour.

HCMS Analyst

St. Luke's University Health Network

Allentown, PA • Remote

Full-time

Re-posted 10 days ago

Job description

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

Remote position with in-office days as required.

The Human Capital Management Systems (HCMS) Analyst is responsible for supporting and optimizing Workday Core HCM processes across the organization. This role serves as an expert for employee and contingent worker lifecycle transactions, provides consultative support to HR and business leaders, ensures data integrity, and drives continuous process improvements. This is a remote position; however, candidates must reside in Pennsylvania or New Jersey.

JOB DUTIES AND RESPONSIBILITIES:

  • Configures Workday core HR, absence, benefits, compensation, payroll, recruitment, reporting and talent management.

  • Document requirements, discuss configuration design options, identify solutions, plan, and execute.

  • Design Workday reports focused on utility, visual presentation, and ease of interpretation for the end user.

  • Provide technical support to end users.

  • Analyze, maintain and troubleshoot issues. Perform analysis into root cause of problems and resolve as appropriate.

  • Document and track requests and product defects, manage issues resolution and coordinate problem resolution.

  • Perform audits of data to preserve its integrity and accuracy.

  • Regularly review user procedures/workflow to ensure system features are being fully utilized. Identify features that may improve efficiency.

  • Maintain ongoing knowledge of Workday releases and changes. Examine trends in HCMS training, materials and techniques. Participates in Workday user group meetings/conferences.

  • Partner with Senior HCMS Analyst and Workday Update Manager to determine the effect of releases and changes to current or future use.

  • Support the development and planning of new HR systems and/or enhancements. Analyze needs of the organization and recommend systems solutions.

  • Coordinate multiple phases of testing, to include writing test plans and test scripts, performing system testing and supporting user testing.

PHYSICAL AND SENSORY REQUIREMENTS:

Sitting for up to 7 hours per day, 3 hours at a time, frequently uses fingers for typing, data entry, etc. Frequent use of hands; uses upper extremities to rarely lift up to 10 pounds. Occasionally stoops, bends or reaches above shoulder level. Hearing as it relates to normal conversation, seeing as it relates to general vision, near vision, peripheral vision, and visual monotony.

EDUCATION:

Associate's degree or equivalent from two-year college or technical school required. Bachelor's degree in human resource management, MIS, computer science or related degree preferred.

TRAINING AND EXPERIENCE:

One to three years of related experience.Human Capital Management System (HCMS) experience preferred. Proficient with Microsoft Office. Must demonstrate a high level of interpersonal skills to handle sensitive, confidential situations and an ability to interact with individuals at all levels of the organization. Requires effective organization and time management skills, the ability to multi-task and work independently.

Please complete your application using your full legal name andcurrent home address. Be sure toincludeemployment history forthe past seven (7) years, including your present employer. Additionally, you areencouraged to upload a current resume, including all work history, education, and/or certifications andlicenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!

St. Luke's University Health Network is an Equal Opportunity Employer.

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