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Technical Success Manager Jobs in Minnesota (NOW HIRING)

Jamf

Strategic Customer Success Manager

Minneapolis, MN · On-site

Ability to communicate effectively with both technical and nontechnical stakeholders (Required ... Proven success in managing and mitigating risk within a customer portfolio to ensure retention and ...

Deloitte

Deployment Success Manager

Minneapolis, MN

Collaborate with customer stakeholders, technical account teams, and internal teams to address ... Work you'll do As a Deployment Success Manager on the Customer team, you will be responsible for:

ServiceNow

Customer Success Manager

Austin, MN · On-site

$89K - $133K/yr

Manage a portfolio of U.S. Federal Government customers, serving as the trusted advisor throughout ... You have experience in explaining technical solutions, establishing goals, developing opportunities ...

ZoomInfo

Customer Success Manager II

Austin, MN · On-site

$80K - $90K/yr

... success, account management, or sales experience in a competitive SaaS environment * 2+ years ... Effectively communicate technical information to non-technical audiences * Delivers informative ...

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All JobsTechnical Success JobsTechnical Success Manager JobsTechnical Success Manager Jobs in Minnesota

Technical Success Manager information

See Minnesota salary details

$50K

$149.2K

$189.5K

How much do technical success manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for technical success manager in Minnesota is $149,152.00, according to ZipRecruiter salary data. Most workers in this role earn between $114,100.00 and $177,300.00 per year, depending on experience, location, and employer.

How much does a technical success manager make?

The average salary for a Technical Success Manager typically ranges from $70,000 to $120,000 annually, depending on experience, location, and industry. Senior roles or those with specialized skills and certifications can earn higher compensation, often including bonuses and benefits.

How does a Technical Success Manager typically collaborate with product and engineering teams to address client needs?

Technical Success Managers regularly act as a bridge between clients and internal product or engineering teams. They gather client feedback, identify technical challenges, and communicate these insights to development teams to help prioritize feature requests or resolve issues. This collaboration often involves participating in cross-functional meetings, providing client context for technical decisions, and ensuring that solutions align with both client goals and product capabilities. Building strong, proactive relationships with these teams is crucial for delivering a seamless client experience and driving product improvement.

What is a Technical Success Manager?

A Technical Success Manager is a professional who works with clients to ensure they are successfully using a company's technical products or services. They act as a bridge between customers and technical teams, helping to resolve issues, provide product guidance, and drive adoption. Their goal is to help clients achieve their business objectives by leveraging the technology effectively, leading to higher satisfaction and retention. Technical Success Managers often collaborate closely with sales, support, and engineering teams to deliver a seamless customer experience.

What are the key skills and qualifications needed to thrive as a Technical Success Manager, and why are they important?

To thrive as a Technical Success Manager, you need a strong background in IT or computer science, customer success experience, and a deep understanding of technical products or services. Familiarity with CRM tools like Salesforce, ticketing systems, and technical troubleshooting platforms is typically required. Outstanding communication, problem-solving, and relationship-building skills set top performers apart in this role. These competencies are crucial for effectively guiding clients, resolving technical issues, and ensuring long-term customer satisfaction and retention.

What is the difference between Technical Success Manager vs Customer Success Manager?

AspectTechnical Success ManagerCustomer Success Manager
Required CredentialsTechnical background, certifications in relevant technologiesCustomer service, communication, and relationship management skills
Work EnvironmentTechnical teams, product deployment, technical supportClient interactions, onboarding, retention strategies
Employer & Industry UsageTech companies, SaaS providers, software firmsTech, SaaS, and service industries
Common Search & ComparisonYesYes

The main difference between a Technical Success Manager and a Customer Success Manager lies in their focus areas. Technical Success Managers typically have a technical background and work closely with product and engineering teams to ensure technical success and smooth deployment. Customer Success Managers focus on client relationships, onboarding, and retention, emphasizing customer satisfaction. Both roles are vital in tech and SaaS industries but serve different functions based on technical expertise and customer engagement.

What are popular job titles related to Technical Success Manager jobs in Minnesota?

For Technical Success Manager jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Technical Success Manager jobs in Minnesota look for?

The top searched job categories for Technical Success Manager jobs in Minnesota are:

What cities in Minnesota are hiring for Technical Success Manager jobs?

Cities in Minnesota with the most Technical Success Manager job openings:

Technical Success Manager jobs near you
Infographic showing various Technical Success Manager job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 88% Full Time, 10% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $149,152 per year, or $71.7 per hour.

Customer Success Manager

JAMF Software LLC

Minneapolis, MN • On-site

$64K - $119K/yr

Other

Posted 12 days ago

Job description

Job Duties

What you can expect to do in this role:

• Serve as the primary post-sale point of contact for assigned accounts, acting as a trusted advisor on Apple device management and security.

• Build and maintain executive-level and operational relationships with key stakeholders.

• Lead strategic account reviews, health checks, and planning sessions aligned to customer goals.

• Drive adoption and maturity of Jamf solutions to achieve measurable customer outcomes.

• Own and facilitate the full renewal process for CS-Owned accounts, including forecasting, quoting, negotiating, and closing renewal opportunities.

• Partner with Sales and Technical counterparts to identify upsell/cross-sell opportunities and support expansion strategies.

• Maintain accurate records in CRM and Customer Success platforms (Salesforce, Gainsight).

Minimum Education Required

HS Diploma / GED Degree (Required)

Minimum Experience Required

3-5+ years in Customer Success or Account Management within a SaaS environment; Proven experience managing enterprise or mid-market accounts with complex needs; Familiarity with Apple ecosystems and enterprise IT workflows; Strong understanding of SaaS lifecycle, renewals, and customer health metrics; Excellent communication and negotiation skills.

Shift

First (Day)

Number of Openings

1

Compensation

$64,340.00 - $119,000.00 / Annually

Postal Code

55401

Job Type

Full Time

Place of Work

Hybrid

Requisition ID

6122454004

Job Benefits

No Benefits specified

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