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Technical Services Manager Jobs in Lancaster, SC

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Technical Client Manager

Charlotte, NC · On-site

Summary/Objective The primary role of the Technical Client Manager is to provide advanced technical ... service or veteran status, genetic information, protected medical condition as defined by ...

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Technical Services Manager information

See Lancaster, SC salary details

$53.3K

$100.2K

How much do technical services manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for technical services manager in Lancaster, SC is $96,552.00, according to ZipRecruiter salary data. Most workers in this role earn between $98,900.00 and $99,400.00 per year, depending on experience, location, and employer.

What is a Technical Services Manager?

A Technical Services Manager is a professional responsible for overseeing the delivery and support of technical services within an organization. They manage teams that provide maintenance, troubleshooting, and support for IT systems, equipment, or software. Their role often involves coordinating projects, ensuring service quality, and liaising between technical staff and clients or other departments. Technical Services Managers also play a key role in process improvement and may be involved in budgeting and resource allocation.

How does a Technical Services Manager typically collaborate with other departments to ensure seamless project delivery?

Technical Services Managers frequently work cross-functionally, coordinating with departments such as engineering, sales, and customer support to align technical solutions with client needs. They often act as a bridge between technical teams and non-technical stakeholders, translating requirements and ensuring everyone is on the same page. Effective collaboration may involve regular meetings, status updates, and joint problem-solving sessions to address challenges and keep projects on track. This collaborative approach is essential for meeting deadlines, maintaining quality standards, and delivering successful outcomes for clients.

What are the key skills and qualifications needed to thrive as a Technical Services Manager, and why are they important?

To excel as a Technical Services Manager, you need a solid background in engineering or IT, experience in project management, and a relevant degree or technical certification. Familiarity with IT service management tools (like ITIL), ticketing systems, and project management software is typically required. Strong leadership, problem-solving abilities, and effective communication skills help you manage teams and ensure client satisfaction. These competencies are crucial for delivering reliable technical support, optimizing team performance, and maintaining high service standards.

What is the difference between Technical Services Manager vs Technical Support Specialist?

AspectTechnical Services ManagerTechnical Support Specialist
Required credentialsBachelor's degree in engineering, IT, or related field; certifications like PMP or ITILAssociate's or bachelor's degree; certifications like CompTIA or Microsoft Certified
Work environmentOversees teams, manages projects, interacts with clientsProvides technical assistance, troubleshooting, and customer support
Employer usageUsed in industries like IT, manufacturing, engineeringCommon in tech companies, telecom, and electronics
Search intentComparing managerial roles with technical support rolesUnderstanding support roles and certifications

The Technical Services Manager typically oversees technical teams, manages projects, and interacts with clients, requiring advanced certifications and leadership skills. In contrast, a Technical Support Specialist focuses on troubleshooting and assisting customers directly, often with specific technical certifications. Both roles are essential in technical industries but differ in scope, responsibilities, and career progression.

Is a technical services manager a stressful job?

A technical services manager often faces stress due to managing technical teams, meeting project deadlines, and resolving complex issues. The role requires strong problem-solving skills, multitasking, and sometimes working under pressure to ensure service quality and client satisfaction.

What skills do you need to be a technical services manager?

A technical services manager needs strong technical knowledge related to the industry they serve, excellent leadership and communication skills, and the ability to manage projects and teams effectively. Familiarity with relevant tools, certifications, and problem-solving abilities are also important for success in this role.

What job categories do people searching Technical Services Manager jobs in Lancaster, SC look for?

The top searched job categories for Technical Services Manager jobs in Lancaster, SC are:

What cities near Lancaster, SC are hiring for Technical Services Manager jobs?

Cities near Lancaster, SC with the most Technical Services Manager job openings:

Technical Services Manager jobs near you
Infographic showing various Technical Services Manager job openings in Lancaster, SC as of August 2026, with employment types broken down into 72% Full Time, and 28% Contract. Highlights an 100% In-person job distribution, with an average salary of $96,552 per year, or $46.4 per hour.

Technical Service Representative

Atlas Copco

Rock Hill, SC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Atlas Copco rating

8.5

Company rating: 8.5 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

88th of 496 rated machine equipment manufacturers

Job description

Your role
As a Technical Service Representative, your mission is to provide office-based technical support for diesel-powered generators and energy storage systems within a dealer/distributor organization. This role supports internal service teams by assisting with technical issue resolution, controller diagnostics, documentation, and warranty claim review. The position emphasizes technical accuracy, process adherence, and operational support rather than direct customer engagement.
Responsibilities include:
  • Provide technical support for diesel-powered generators and battery energy storage systems through structured, office-based workflows
  • Support diagnostics, configuration, and troubleshooting of generator control systems, including DEIF controllers
  • Assist service technicians and internal teams with fault analysis, alarms, events, and system behavior
  • Review and interpret controller data, event logs, parameters, and software configurations
  • Support issue escalation processes by gathering required technical details and documentation
  • Document cases accurately within service management and warranty systems
  • Follow established technical support procedures, policies, and escalation protocols
  • Assist with root-cause analysis by identifying recurring issues and failure trends
  • Support new product introductions by reviewing service documentation and controller setup requirements
  • Maintain accurate records to support reporting, compliance, and continuous improvement initiatives
  • Review warranty claims for technical accuracy, completeness, and policy compliance
  • Validate failure descriptions, diagnostic steps, controller data, labor, and parts usage against warranty guidelines
  • Identify discrepancies or missing information and coordinate corrections with internal teams
  • Support timely warranty claim processing and approval workflows.
  • Assist with warranty data analysis to identify trends, recurring failures, and cost drivers
  • Ensure alignment between technical findings, controller diagnostics, and warranty documentation
  • Participate in company planned training as required.
  • Work to understand and utilize information and communication systems and tools (i.e. e-mail, SAP, BPCS, Microsoft Office software, etc.)
  • Act on behalf of peer group members in their absence as and when called upon to do so either by design or circumstance.
  • Perform other duties as assigned.

To succeed, you will need
We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.
You have a minimum of 2 years of experience supporting power generation or industrial equipment.
You have an Associate's or Bachelor's degree in Engineering, Industrial Technology, Diesel Technology, or a related field (or equivalent field experience)
Desired Skills:
  • Working knowledge of diesel engines, electrical systems, and generator control systems
  • Hands-on experience with DEIF generator controllers (configuration, diagnostics, or troubleshooting)
  • Basic understanding of battery energy storage systems and power distribution
  • Strong troubleshooting and diagnostic skills
  • Ability to interpret technical manuals, electrical schematics, and controller fault codes
  • Strong written communication and documentation skills.
  • Experience supporting diesel generators in a dealer or distributor environment
  • Familiarity with hybrid power systems combining generators and battery storage
  • Exposure to warranty administration or claim review processes
  • Experience using ERP, CRM, or service management platforms
  • Experience with remote monitoring or controller communication protocols
  • Advanced knowledge of the products within your assigned product line, as well as working knowledge of other product lines supported by the Company.
  • Structured, analytical problem-solving skills
  • Strong attention to detail with a focus on process compliance
  • Effective time management and task prioritization
  • High level of data accuracy and disciplined documentation practices
  • Proven ability to collaborate in a team-oriented, corporate environment
  • Competence with high and low voltage electrical control systems
  • Knowledge of construction equipment repair and maintenance.

Travel: this position requires a modest level of travel within the United States and internationally, up to 50%.
In return, we offer
We offer competitive wages and a world-class benefits package including medical, dental, and vision insurance, company-paid life, short and long-term disability insurance, generous paid time off, and 401(k) matching and automatic company contribution.
Power Technique North America LLC is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.
Accessibility Notice: If you need reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: acnacareers.hr@us.atlascopco.com or call 973-397-3400. Reasonable accommodation requests will be considered on a case-by-case basis.
We are fully committed to being a part of the solution for a better tomorrow. That's why we have set science-based targets to reduce greenhouse gas emissions to lead the transition to a low-carbon society
Learn more at www.atlascopcogroup.com
Job location
This role offers a hybrid working arrangement allowing you to split your time between 1 day working remotely and being on-site 4 days at our office in Rock Hill SC, United States (US).
Contact information
Talent Acquisition Team: Betsy Elizabeth Griffith
Uniting curious minds
Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.

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