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Technical Services Assistant Jobs in Alberta (NOW HIRING)

L1 Support Hero

Edmonton, AB · On-site

CA$45K - CA$60K/yr

... technical support that leaves our customers feeling cared for and confident in our service ... Document all interactions, steps, and resolutions in HaloPSA with attention to detail. Assist in ...

Escalation of high-risk reports to Senior Manager, Technical Services. * Assist in identifying solutions to bring a project onside with acceptable standards. * Advise builder of deficiencies in ...

Escalation of high-risk reports to Senior Manager, Technical Services. * Assist in identifying solutions to bring a project onside with acceptable standards. * Advise builder of deficiencies in ...

L1 Support Hero

Edmonton, AB · On-site

CA$45K - CA$60K/yr

... technical support that leaves our customers feeling cared for and confident in our service ... Document all interactions, steps, and resolutions in HaloPSA with attention to detail. * Assist in ...

Together with Sales, Ops, and Technical Services teams, ensure field trials are executed according ... Presenting product management related materials to small and large groups * Assist in the creation ...

Together with Sales, Ops, and Technical Services teams, ensure field trials are executed according ... Presenting product management related materials to small and large groups * Assist in the creation ...

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Technical Services Assistant information

What is a technical services assistant?

Technical Services Assistants are support professionals who help manage and maintain the technical operations within organizations, commonly in libraries, IT departments, or maintenance teams. Their responsibilities often include assisting with cataloging, organizing materials, handling equipment, troubleshooting technical issues, and supporting staff with various administrative or technical tasks. They play a key role in ensuring that technical services run smoothly and efficiently, often working behind the scenes to support the core functions of their department.

What are the key skills and qualifications needed to thrive as a technical services assistant?

To thrive as a Technical Services Assistant, you need a background in library science, organizational skills, and attention to detail, often supported by an associate’s degree or relevant coursework. Familiarity with integrated library systems (ILS), cataloging software, and database management is typically required. Strong communication, problem-solving abilities, and adaptability help you collaborate effectively and handle diverse tasks. These skills are essential for ensuring accurate resource management, efficient library operations, and excellent support for staff and patrons.

What are some of the most common challenges faced by technical services assistants, and how can they be effectively managed?

Technical Services Assistants often encounter challenges such as managing multiple requests with tight deadlines and adapting to rapidly changing technologies. Balancing administrative tasks with hands-on technical support requires strong organizational and communication skills. Proactively prioritizing workloads, staying updated on new software or equipment, and collaborating closely with team members can help manage these challenges efficiently. Building a good rapport with both technical staff and end-users also facilitates smoother resolutions and workflow.

What is the difference between Technical Services Assistant vs Laboratory Technician?

AspectTechnical Services AssistantLaboratory Technician
Required CredentialsAssociate degree or relevant certificationsAssociate degree or diploma in laboratory sciences
Work EnvironmentOffice, technical support settings, client interactionsLaboratory, research, or clinical settings
Employer & Industry UsageUsed across various industries including manufacturing, IT, and healthcarePrimarily in healthcare, research, and scientific labs
Common Search & Comparison IntentYesYes

The Technical Services Assistant and Laboratory Technician roles share similarities in required certifications and work environments, but differ mainly in their focus areas. The Technical Services Assistant often provides technical support and customer service, while the Laboratory Technician conducts scientific tests and experiments. Both roles are essential in their respective industries, with overlapping skills but distinct responsibilities.

What are the most commonly searched types of Technical Services jobs in Alberta?

The most popular types of Technical Services jobs in Alberta are:

What cities in Alberta are hiring for Technical Services Assistant jobs?

Cities in Alberta with the most Technical Services Assistant job openings:

Infographic showing various Technical Services Assistant job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Technical Service Representative (Part Time)

Best Buy Canada Ltd.

Grande Prairie, AB • On-site

Part-time

This job post has expired today. Applications are no longer accepted.


Best Buy rating

6.8

Company rating: 6.8 out of 10

Based on 1,794 frontline employees who took The Breakroom Quiz

14th of 30 rated technology retailers


Job description

You'll love it here! We are hiring immediately for a technical service representative, which we call service agent. In this role, you will take care of our customers' service and repair needs.

No experience required! Your everyday tech use has already given you a great foundation, and we'll provide the rest of the training you need to assist our customers.

Join us and grow your career with our retail team as a technical service representative.


What you'll do:

  • Create an amazing customer experience at the service desk

  • Provide delivery and installation services for our customers in their homes

  • Ensure vehicles and equipment are well maintained

  • Cultivate an inclusive team and learning culture

What we're looking for:

  • Must be at least 18 years old

  • Ability to lift up to 50 lbs

  • Valid driver's licence with a clean drivers abstract

  • Successful completion of criminal background check

  • Enthusiasm to support and assist our customers

  • Flexibility to adapt to dynamic situations in a fast-paced environment

Why you'll love it here:

  • Employee discounts on awesome tech

  • Competitive compensation and benefits

  • Flexible schedules as per business needs

  • Supportive leaders who care about you and your wellbeing

  • An inclusive, fun, and supportive team who you will quickly call friends

  • Training programs to build new and transferable skills and achieve certifications

Join our amazing team!

We are looking for people just like you.

About Best Buy

As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech.

Grow your career in development roles (senior technical service representative, services team lead).

9817 116 Street, Grande Prairie, AB T8W 0C7

This posting is for a vacancy.


What Best Buy employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


BEST BUY logo

About BEST BUY

Sourced by ZipRecruiter

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life -- in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Richfield, MN, US

Year founded

1966