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Technical Service Product Improvement Manager Jobs

Zelus Material Handling Inc.

NY · On-site

$112K - $113K/yr

Zelus is committed to providing our customers with the highest quality products and services ... Improvement and Safety: * Stay updated on industry trends, best practices, and technological ...

Bekaert

PA

$96K - $130K/yr

... and services in a safe, smart, and sustainable way. Our focus extends to markets such as new ... Technical processes * Management * Create a sustainable platform for continuous improvement

Socket.dev

Continuous Improvement Manager

West Bend, WI · On-site

$95K - $128K/yr

Coordination of all activities related to productive cost improvements. * Lead the integration of ... Organizational, Analytical and Technical skills * Understanding of manufacturing processes.

Mondi plc

Continuous Improvement Manager

Romeoville, IL · On-site

$90K - $110K/yr

Identify, prioritize, and lead continuous improvement initiatives across departments (Production ... Daily Management Systems, skill matrices and training plans, operational SOPs) in collaboration ...

Sbdinc

Continuous Improvement Manager

Willard, OH · On-site

$88K - $118K/yr

Continuous Improvement Manager - Onsite Willard, OH, United States Come build something that ... We are committed to ensuring our state-of-the-art "smart factory" products and services provide ...

Hunter Douglas

Continuous Improvement Manager

Bradenton, FL · On-site

$85K - $115K/yr

With more than 100 years of innovation, we've defined our industry with proprietary products that ... Service, Cost, and Employee Engagement. The CI Manager drives the adherence to standard work and ...

Arcosa Lightweight

Continuous Improvement Manager

Steele, AL · On-site

$81K - $109K/yr

This position requires strong technical lean manufacturing and hands-on leadership skills, along ... Continuous Improvement tools * Knowledge of Lean Daily Management, Kaizen, Value Stream Mapping ...

Daikin

TECHNICAL SERVICE MANAGER

Naples, FL · On-site

$108K - $109K/yr

The Technical Service Manager supports internal and external customers who install / repair and ... Validation of product installations to the I/O, assessment of clarity of I/O, feedback to Corporate ...

IKG US LLC

Continuous Improvement Manager

Houston, TX · On-site

$90K - $121K/yr

... service. Position Overview: The Continuous Improvement & Risk Manager is responsible for driving ... This role leads continuous improvement initiatives that increase productivity, reduce waste ...

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Technical Service Product Improvement Manager information

See salary details

$87K

$172.1K

$194K

How much do technical service product improvement manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for technical service product improvement manager in the United States is $172,121.00, according to ZipRecruiter salary data. Most workers in this role earn between $167,000.00 and $193,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Technical Service Product Improvement Manager jobs?

For Technical Service Product Improvement Manager jobs, the most frequently searched job titles are:

Technical Service Manager

Lancaster, NY • On-site

Zelus Material Handling
See more jobs at Zelus Material Handlingexternal

$111K - $111K/yr

Full-time

Medical, Dental, Vision

Posted 29 days ago

Job description

Our purpose is simple: To enrich the lives of our partners. Zelus is committed to providing our customers with the highest quality products and services available today, and we believe that commitment begins with hiring the best people.
As a member of the service team and as a new member of our Zelus family; you will join a diverse, dynamic group of highly motivated individuals that bring with them a wide array of talents, skills, and backgrounds.
The Technical Service Manager will ensure our team of Crane Service Technicians has the information and tools required to exceed our customers' expectations by providing timely, reliable, and professional service.
WHAT YOU WILL DO:
Technical Training and Support:
  • Act as a coach and mentor for technicians by providing onsite, hands-on training
  • Offer technical guidance and assistance to crane technicians during troubleshooting and resolution of complex issues

Onsite Service and Support:
  • Perform onsite crane service tasks, including participation in on-call rotations for emergency situations
  • Assist the Service Manager in assigning technicians to appropriate jobs based on their skills
  • Ensure that jobs are performed within estimated parameters; coordinate with the Service Manager/Estimator to adjust as needed to preserve Gross Margin

Team Development and Management:
  • Participate in 1:1 meetings with the Service Manager, fostering a motivational environment and supporting disciplinary actions when necessary

Customer Relations and Sales Support:
  • Maintain customer relationships and address any concerns while supporting the development of Overhead Crane Service sales
  • Assist estimators in preparing and submitting quotations and addressing inspection deficiencies as required

Project Management Support (Mod and upgrade):
  • Conduct onsite visits to gather information necessary for preparing quotations aligned with company requirements (Gross margin, Terms and Conditions)
  • Follow up with customers to secure Purchase Orders (POs), prepare work orders (WOs), and advise technicians on the type and location of work to be performed
  • Prepare a scope of work for both the Service Technician and the customer for Mod and upgrade projects

Continuous Improvement and Safety:
  • Stay updated on industry trends, best practices, and technological advancements related to crane maintenance and repair
  • Support the development and implementation of standardized procedures for efficient and effective service delivery
  • Ensure compliance with all Occupational Health and Safety Act (OHSA) regulations and company safety policies and procedures
  • Maintain a clean and organized work environment, free of potential hazards
  • Practice proper ergonomics to prevent strain injuries
  • Adhere to office safety procedures, including emergency evacuation routes, fire drills, and building safety protocols
  • Report all incidents, accidents, and near misses immediately
  • Actively look for and report potential hazards in the workplace
  • Participates in training programs as and when required
  • Promote safe working practices including safe equipment operation, hazard reporting, and awareness of rights
  • Maintain a clean and organized work environment, free of potential hazards
  • Practice proper ergonomics to prevent strain injuries
  • Adhere to office safety procedures, including emergency evacuation routes, fire drills, and building safety protocols

Additional Responsibilities:
  • Provide necessary support to the Service Manager in their absence or in conjunction with them or their substitute
  • Perform other duties as assigned

WHAT YOU NEED:
  • Minimum 3 Years' experience in a similar role
  • Previous O/H Crane experience
  • Technical Expertise
  • Excellent problem-solving abilities and technical proficiency in crane systems and equipment
  • The ability to work under pressure and handle stress
  • Intermediate computer skills; MS Office
  • Strong leadership skills with the ability to effectively manage and motivate a team
  • Proficient communication and interpersonal skills, with the ability to interact confidently with customers and internal stakeholders
  • Willingness to travel to customer sites for service visits and inspections, as needed
  • Availability to respond to emergency service calls outside of regular business hours
  • Valid driver's license and clean driving record

WHAT WE OFFER:
  • Competitive Wages
  • Comprehensive Benefits Package (Health, Dental, Vision, Out of Country and more)
  • Health Spending Account
  • RRSP Matching Program
  • Profit Sharing
  • Employee Assistance Program
  • Family, Friendly Environment

We provide accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires accommodation during the application process or through the selection process, the hiring manager and the Human Resources specialist will work with the applicant to meet the job applicant's accommodation needs.

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