1

Technical Service Manager Jobs in Quebec, QC (NOW HIRING)

Build and manage your territory through smart prospecting, relationship building, and consistent ... Support Field Technical Service Engineer duties when needed. * Champion our commitment to safety ...

They participate in the management of the service's human, financial, and technical resources. They are responsible for kitchen organization and participate in meal preparation. Requirements: DEC in ...

Manage time effectively by prioritizing Customer and business needs and schedules autonomously to ... Associates degree or related certifications in technical/mechanical area, competitive equipment ...

Manage time effectively by prioritizing Customer and business needs and schedules autonomously to ... Associates degree or related certifications in technical/mechanical area, competitive equipment ...

Manage time effectively by prioritizing Customer and business needs and schedules autonomously to ... Associates degree or related certifications in technical/mechanical area, competitive equipment ...

Manage time effectively by prioritizing Customer and business needs and schedules autonomously to ... Associates degree or related certifications in technical/mechanical area, competitive equipment ...

... technical issues, including account provisioning, password resets, device troubleshooting, and application support. * Triage, prioritize, and resolve requests through our IT service management ...

Clearly explain any interventions in a friendly, reassuring way and escalate cash or technical issues to the Customer Service Manager. Respond to EAS Alerts and Complete Documentation Responds to EAS ...

... the management of risks, dependencies and technical impacts associated with initiatives ... Expertise in REST/SOAP services, XML and JSON * Expertise in delivering complex Guidewire solutions

Showing results 21-40

Technical Service Manager information

See Quebec, QC salary details

$39.1K

$78K

$119.7K

How much do technical service manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for technical service manager in Quebec, QC is $78,022.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,575.00 and $92,363.00 per year, depending on experience, location, and employer.

What is a technical service manager?

A Technical Service Manager is a professional responsible for overseeing technical support teams and ensuring that customer service requests and technical issues are resolved efficiently. They act as the bridge between customers and technical staff, helping to diagnose problems, implement solutions, and maintain high service standards. Technical Service Managers also coordinate training, manage service contracts, and work to improve processes for better client satisfaction. Their role is crucial in organizations that rely on technology to deliver products or services, as they ensure smooth operations and ongoing support.

What are the key skills and qualifications needed to thrive as a technical service manager?

To thrive as a Technical Service Manager, you need strong technical expertise in your industry, experience in service management, and often a relevant degree such as in engineering or information technology. Familiarity with customer relationship management (CRM) systems, IT service management (ITSM) tools like ServiceNow, and certifications such as ITIL are typically required. Leadership, problem-solving, and effective communication are crucial soft skills for managing teams and client expectations. These skills and qualifications are essential for delivering high-quality technical support, maintaining customer satisfaction, and driving continuous service improvement.

What are some common challenges a technical service manager faces when balancing customer expectations with technical limitations?

Technical Service Managers often encounter situations where customer demands exceed what is technically feasible within current resources or timelines. Balancing these expectations requires strong communication skills to set realistic goals, as well as a deep understanding of both the product and the customer’s needs. They must work closely with engineering, support, and sales teams to find workable solutions and ensure transparency throughout the process. Successfully navigating these challenges is key to maintaining client satisfaction and fostering long-term business relationships.

What is the difference between Technical Service Manager vs Service Engineer?

AspectTechnical Service ManagerService Engineer
CredentialsTypically requires a bachelor's degree in engineering or related field; certifications like PMP or technical certifications are commonUsually holds a technical diploma or associate degree; certifications depend on industry, such as HVAC or IT certifications
Work EnvironmentLeads teams, manages client relationships, oversees service operations, often in office and field settingsPerforms hands-on technical work, troubleshooting, and repairs, primarily in the field or on-site
Employer & Industry UsageUsed in manufacturing, IT, HVAC, and industrial sectors for service management rolesCommon in technical, industrial, and engineering sectors for field service roles

The Technical Service Manager focuses on overseeing service teams, managing client relationships, and ensuring service quality. In contrast, the Service Engineer performs direct technical work, troubleshooting, and repairs. Both roles require technical knowledge, but the manager role emphasizes leadership and coordination, while the engineer role emphasizes hands-on technical skills.

How much does a technical service manager make in the US?

A technical service manager in the US typically earns between $70,000 and $120,000 annually, depending on experience, industry, and location. Salaries can vary based on certifications, technical skills, and the size of the organization.

What does a technical service manager do?

A technical service manager oversees technical support and service operations within an organization, ensuring customer issues are resolved efficiently. They coordinate between technical teams and clients, manage service delivery, and often utilize tools like ticketing systems, while requiring strong communication and technical skills. The role may also involve training staff and maintaining service quality standards.

What cities near Quebec, QC are hiring for Technical Service Manager jobs?

Cities near Quebec, QC with the most Technical Service Manager job openings:

Infographic showing various Technical Service Manager job openings in Quebec, QC as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $78,022 per year, or $37.5 per hour.

Sales Representative

Kop-Coat, Inc.

Quebec, QC • On-site

Full-time

Retirement

Re-posted 27 days ago


Job description

Title: Sales Representative

Location: Quebec City, Canada

Compensation: We offer a flexible compensation structure that may be structured as fully commissioned or base salary initially, transitioning to a commission-based plan after approximately 24 months.

Summary:

Join our team as a Sales Representative and take charge of selling a diverse range of industry-leading products and services within the Quebec City area. You'll partner with established customers while uncovering new opportunities, using your product expertise, curiosity, and relationshipbuilding skills to drive meaningful growth. If you're energized by connecting with people, solving challenges, and representing industryleading products, this role puts you right at the center of it.

Minimum Requirements:

  • Bachelor's in Business or a Technical degree or equivalent experience.

  • Minimum 5 years of Industrial Coatings sales experience or related industries.

  • Must have a valid Driver's License.

  • Bilingual (French and English)

Physical Requirements:

  • This position requires minimal physical activity.

  • May require lifting up to 50lbs on occasion.

  • May require computer usage for an extended period of time - up to 8 hours a day.

  • Occasional exposure to various chemicals.

  • May require travel up to 50%, including nighttime.

Essential Functions:

  • Drive sales growth by engaging new and existing customers with energy and a solutionsfocused approach.

  • Represent our brand with confidence, educating customers on our products, services, and innovations.

  • Secure, renew, and expand customer orders while delivering exceptional service.

  • Build and manage your territory through smart prospecting, relationship building, and consistent followthrough.

  • Collaborate with internal teams to ensure a seamless, positive customer experience.

  • Address customer questions and challenges promptly with practical, effective solutions.

  • Stay informed on market trends, competition, and customer needs to identify new opportunities.

  • Work independently in the field while staying aligned with your team and leadership.

  • Develop and execute annual sales plans targeting key markets and accounts.

  • Utilize Salesforce to manage your pipeline, track customer interactions, and maintain accurate, uptodate account and opportunity information to support effective planning and followthrough.

  • Support Field Technical Service Engineer duties when needed.

  • Champion our commitment to safety, quality, and professionalism in all aspects of the role.

Who We Are:

Carboline is a St. Louis-based coatings manufacturer with a global reach. The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world. Carboline has been ranked a top workplace, so culture and maintaining a safe and clean work environment is something we take very seriously.

Carboline is part of RPM International Inc., a $7.6 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world. If you want to be part of a growing global organization with opportunity for growth, we would like to meet you.

What We Offer:

We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions. Our career opportunities offer unlimited earnings potential, and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan. Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

"In order to be the best, we must hire the best."

Titre : Representant des ventes

Lieu : Ville de Quebec, Canada

Remuneration : Nous offrons une structure de remuneration flexible pouvant prendre la forme d'une remuneration entierement a la commission ou d'un salaire de base au depart, avec une transition vers un regime a la commission apres environ 24 mois.

Resume :

Joignez-vous a notre equipe en tant que representant des ventes et assurez la vente d'une gamme variee de produits et de services de pointe dans la region de la ville de Quebec et dans ses environs. Vous travaillerez en partenariat avec des clients etablis tout en denichant de nouvelles occasions d'affaires, en mettant a profit votre expertise des produits, votre curiosite et vos competences en matiere de relations interpersonnelles pour stimuler une croissance significative. Si vous aimez etablir des liens avec les gens, relever des defis et representer des produits de pointe, ce poste vous place au cur de l'action.

Exigences minimales :

  • Baccalaureat en administration des affaires ou diplome technique, ou experience equivalente.

  • Au moins 5 ans d'experience en vente de revetements industriels ou dans des secteurs connexes.

  • Permis de conduire valide obligatoire.

  • Bilingue (francais et anglais).

Exigences physiques :

  • Ce poste necessite une activite physique minimale.

  • Peut necessiter de soulever jusqu'a 50 lb a l'occasion.

  • Peut necessiter l'utilisation d'un ordinateur pendant de longues periodes - jusqu'a 8 heures par jour.

  • Exposition occasionnelle a divers produits chimiques.

  • Peut necessiter des deplacements pouvant atteindre 50 % du temps de travail, y compris la nuit.

Fonctions essentielles :

  • Stimuler la croissance des ventes en interagissant avec les clients nouveaux et existants avec dynamisme et une approche axee sur les solutions.

  • Representer notre marque avec assurance, en informant les clients sur nos produits, nos services et nos innovations.

  • Obtenir, renouveler et developper les commandes des clients tout en offrant un service exceptionnel.

  • Developper et gerer votre territoire grace a une prospection judicieuse, a l'etablissement de relations et a un suivi rigoureux.

  • Collaborer avec les equipes internes pour garantir une experience client positive.

  • Repondre rapidement aux questions et aux defis des clients en proposant des solutions pratiques et efficaces.

  • Se tenir au courant des tendances du marche, de la concurrence et des besoins des clients afin d'identifier de nouvelles occasions d'affaires.

  • Travailler de maniere autonome sur le terrain tout en restant en phase avec votre equipe et la direction.

  • Elaborer et mettre en uvre des plans de vente annuels ciblant les marches et les comptes cles.

  • Utiliser Salesforce pour gerer votre pipeline, suivre les interactions avec les clients et maintenir des renseignements precis et a jour sur les comptes et les occasions d'affaires afin de favoriser une planification et un suivi efficaces.

  • Appuyer les ingenieurs du service technique sur le terrain au besoin.

  • Defendre notre engagement envers la securite, la qualite et le professionnalisme dans tous les aspects de votre role.

Qui sommes-nous :

Carboline est un fabricant de revetements base a Saint-Louis et present a l'echelle mondiale. Fondee en 1947, l'entreprise produit des revetements haute performance, des revetements de protection et des produits ignifuges de haute qualite dans plus de 20 usines de fabrication a travers le monde. Carboline a ete classee parmi les meilleurs lieux de travail; c'est pourquoi nous accordons une grande importance a la culture d'entreprise et au maintien d'un milieu de travail securitaire et propre.

Carboline fait partie de RPM International Inc., une multinationale dont le chiffre d'affaires s'eleve a 7,6 milliards de dollars et dont les filiales sont des chefs de file mondiaux dans les domaines des revetements specialises, des scellants, des materiaux de construction et des services connexes. Des residences et lieux de travail aux infrastructures et sites patrimoniaux, les marques de RPM, leaders sur le marche, beneficient de la confiance des consommateurs et des professionnels pour contribuer a batir un monde meilleur. Si vous souhaitez faire partie d'une organisation mondiale en pleine croissance offrant des possibilites d'epanouissement professionnel, nous aimerions vous rencontrer.

Ce que nous offrons :

Nous offrons une ambiance de travail en equipe qui favorise la cooperation et la creativite; une equipe de direction engagee envers le developpement des employes et un environnement ou chacun a les moyens de prendre des decisions. Nos possibilites de carriere offrent un potentiel de remuneration illimite, et notre ensemble complet d'avantages sociaux, parmi les meilleurs de l'industrie, comprend des avantages abordables, un regime 401K avec contribution de l'entreprise et un regime de retraite. Carboline est un employeur souscrivant au principe de l'egalite des chances qui valorise la force que la diversite apporte au milieu de travail. Les personnes ayant un handicap et les anciens combattants proteges sont encourages a poser leur candidature.

"Pour etre les meilleurs, nous devons embaucher les meilleurs."