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Technical Service Manager Jobs in Muskogee, OK (NOW HIRING)

... service, and building something meaningful, we would love to meet you! Why you'll love it here ... Leadership and technical training to help you grow your skills, the team, and the salon * The ...

Customer service mentality * Knowledge of telephone operations * PC skills * Positive attitude ... related technical and/or telephone experience OR an equivalent combination of education and ...

Technical Liaison: Work closely with Sales Engineering and Support teams to ensure seamless service ... Experience managing a sales pipeline and forecasting within CRM platforms (e.g., Salesforce)

Strong technical haircutting skills and great customer service * A team-first mindset with a desire ... Do I need management experience to apply? A: Not always. Many Assistant Salon Managers grow into ...

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Technical Service Manager information

See Muskogee, OK salary details

$60.1K

$113K

How much do technical service manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for technical service manager in Muskogee, OK is $108,891.00, according to ZipRecruiter salary data. Most workers in this role earn between $111,600.00 and $112,100.00 per year, depending on experience, location, and employer.

What is a technical service manager?

A Technical Service Manager is a professional responsible for overseeing technical support teams and ensuring that customer service requests and technical issues are resolved efficiently. They act as the bridge between customers and technical staff, helping to diagnose problems, implement solutions, and maintain high service standards. Technical Service Managers also coordinate training, manage service contracts, and work to improve processes for better client satisfaction. Their role is crucial in organizations that rely on technology to deliver products or services, as they ensure smooth operations and ongoing support.

What are the key skills and qualifications needed to thrive as a technical service manager?

To thrive as a Technical Service Manager, you need strong technical expertise in your industry, experience in service management, and often a relevant degree such as in engineering or information technology. Familiarity with customer relationship management (CRM) systems, IT service management (ITSM) tools like ServiceNow, and certifications such as ITIL are typically required. Leadership, problem-solving, and effective communication are crucial soft skills for managing teams and client expectations. These skills and qualifications are essential for delivering high-quality technical support, maintaining customer satisfaction, and driving continuous service improvement.

What does a technical service manager do?

A technical service manager oversees technical support and service operations within an organization, ensuring customer issues are resolved efficiently. They coordinate between technical teams and clients, manage service delivery, and often use tools like ticketing systems to track progress. Strong technical knowledge, leadership skills, and certifications such as ITIL are typically required for this role.

What is the difference between Technical Service Manager vs Service Engineer?

AspectTechnical Service ManagerService Engineer
CredentialsTypically requires a bachelor's degree in engineering or related field; certifications like PMP or technical certifications are commonUsually holds a technical diploma or associate degree; certifications depend on industry, such as HVAC or IT certifications
Work EnvironmentLeads teams, manages client relationships, oversees service operations, often in office and field settingsPerforms hands-on technical work, troubleshooting, and repairs, primarily in the field or on-site
Employer & Industry UsageUsed in manufacturing, IT, HVAC, and industrial sectors for service management rolesCommon in technical, industrial, and engineering sectors for field service roles

The Technical Service Manager focuses on overseeing service teams, managing client relationships, and ensuring service quality. In contrast, the Service Engineer performs direct technical work, troubleshooting, and repairs. Both roles require technical knowledge, but the manager role emphasizes leadership and coordination, while the engineer role emphasizes hands-on technical skills.

How much does a technical service manager make in the US?

The average salary for a Technical Service Manager in the US is approximately $85,000 to $120,000 per year, depending on experience, industry, and location. Many roles also include benefits such as bonuses, health insurance, and opportunities for professional development.

What are some common challenges a technical service manager faces when balancing customer expectations with technical limitations?

Technical Service Managers often encounter situations where customer demands exceed what is technically feasible within current resources or timelines. Balancing these expectations requires strong communication skills to set realistic goals, as well as a deep understanding of both the product and the customer’s needs. They must work closely with engineering, support, and sales teams to find workable solutions and ensure transparency throughout the process. Successfully navigating these challenges is key to maintaining client satisfaction and fostering long-term business relationships.

What cities near Muskogee, OK are hiring for Technical Service Manager jobs?

Cities near Muskogee, OK with the most Technical Service Manager job openings:

Infographic showing various Technical Service Manager job openings in Muskogee, OK as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $108,891 per year, or $52.4 per hour.

Project Administrator- Core

Trane Technologies plc

Broken Arrow, OK • On-site

Full-time

Medical, Retirement, PTO

Posted 17 days ago


Trane Technologies rating

8.1

Company rating: 8.1 out of 10

Based on 299 frontline employees who took The Breakroom Quiz

117th of 539 rated manufacturers


Job description

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business-it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.
Learn about our benefits designed for you to Thrive at work and at home.
We boldly go.
Where is the work:
Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires.
Summary
This role supports project execution by handling costing, billing, documentation, scheduling updates, and general administrative tasks from project initiation through closeout. The position works closely with the Area Service Manager and Service Fulfillment team to ensure timely and accurate project fulfillment.
Major Duties and Responsibilities
• Manage costing and billing from the first financial agreement through final payment.
• Issue and reconcile purchase orders.
• Process documents related to service claims, sales allowances, retrofit work, and labor warranty.
• Assist in initiating and tracking contract projects to ensure compliance and on-time completion.
• Communicate with team members, vendors, and customers regarding project status and shipping updates.
• Obtain and update Trane and vendor ship dates.
• Forward warranty documents and manage receipt of IOMs.
• Support distribution and receipt of submittals.
• Perform general administrative duties to support the fulfillment process.
• Enter orders as required.
• Train other team members on Project Administrator responsibilities.
• Perform other duties as assigned.
• Flexibility to work overtime when needed.
Skills and Qualifications
• Proficient in Microsoft Office and comfortable navigating multiple computer applications.
• Strong verbal and written communication skills; able to present information clearly and respond to questions.
• Ability to read and interpret business publications, technical procedures, regulations, and similar materials.
• Strong reasoning skills, including the ability to define problems, collect and analyze data, and draw valid conclusions.
• Ability to interpret technical instructions in mathematical or diagram form and manage both abstract and concrete variables.
Annual Base Salary Range or Hourly Base Pay Range:
$50,350.00 - $70,770.00
Compensation Type:
Exception Hourly
Incentive Eligible:
No
Sales Commission Eligible:
No
Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.
Thrive at work and at home:
  • Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives - WE DARE TO CARE!
  • Family building benefits include fertility coverage and adoption/surrogacy assistance.
  • 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
  • Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.
  • Educational and training opportunities through company programs along with tuition assistance and student debt support.

Disclaimer: Benefit offerings may vary depending on Collective Bargaining Agreements and local/state regulations.
Safety Sensitive Role:
No
The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

What Trane Technologies employees say

Pay

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Trane Technologies logo

About Trane Technologies

Sourced by ZipRecruiter

At Trane Technologies and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

Industry

Industrial machinery manufacturing and machinery manufacturing

Company size

10,000+ Employees

Headquarters location

Davidson, NC, US