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Technical Service Manager Jobs in Mobile, AL (NOW HIRING)

Blue Compass RV Mobile

RV Service Technician

AL · On-site

$25 - $45/hr

On-the-job Diagnostics and Advanced Technical Training * Clear Advancement Paths to Master Tech, Service Manager, and Beyond Compensation: $25-$45/hourly flat rate What We Have to Offer: * Paid ...

Blue Compass RV Mobile

RV Service Technician

Theodore, AL · On-site

$25 - $45/hr

On-the-job Diagnostics and Advanced Technical Training * Clear Advancement Paths to Master Tech, Service Manager, and Beyond Compensation: $25-$45/hourly flat rate What We Have to Offer: * Paid ...

Blue Compass RV Mobile

RV Service Technician

Mobile, AL · On-site

$25 - $45/hr

On-the-job Diagnostics and Advanced Technical Training * Clear Advancement Paths to Master Tech, Service Manager, and Beyond Compensation: $25-$45/hourly flat rate What We Have to Offer: * Paid ...

Flexicrew Technical Services (FTS)

Be Seen First

Payroll Admin

Mobile, AL · On-site

$18 - $20/hr

Flexicrew Technical Services (FTS) is seeking a detail-oriented Payroll / Processing ... Manage multiple tasks while maintaining strong attention to detail * Take detailed notes during ...

AAA United States Inc

Technical Recruiter

Mobile, AL · On-site

Partner with hiring managers and clients to understand hiring needs, position requirements, and ... Meet recruiting metrics, hiring goals, and service-level expectations while delivering an ...

AAA USA Inc

Technical Recruiter

Mobile, AL · On-site

Partner with hiring managers and clients to understand hiring needs, position requirements, and ... Meet recruiting metrics, hiring goals, and service-level expectations while delivering an ...

Aggreko

Project Manager, Major Projects

Mobile, AL · Remote

$130K - $150K/yr

The Project Site Manager is responsible for the safe, timely, and cost-effective delivery of ... and internal technical service representatives * Travel 40-60 % of time to any area in North ...

TEEMA

Technical Support

Mobile, AL · On-site

$25 - $28/hr

Ability to manage repetitive technical tasks efficiently while maintaining attention to detail * Excellent communication, customer service, and organizational skills This role is ideal for an ...

Lynn Rodens

Technical Support

Mobile, AL · On-site

$37K - $46K/yr

... manage repetitive technical tasks efficiently while maintaining attention to detail • Excellent communication, customer service, and organizational skills Company : Founded in , the company is ...

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All JobsTechnical Service JobsTechnical Service Manager JobsTechnical Service Manager Jobs in Mobile, AL

Technical Service Manager information

See Mobile, AL salary details

$62K

$116.6K

How much do technical service manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for technical service manager in Mobile, AL is $112,340.00, according to ZipRecruiter salary data. Most workers in this role earn between $115,100.00 and $115,600.00 per year, depending on experience, location, and employer.

What is a technical service manager?

A Technical Service Manager is a professional responsible for overseeing technical support teams and ensuring that customer service requests and technical issues are resolved efficiently. They act as the bridge between customers and technical staff, helping to diagnose problems, implement solutions, and maintain high service standards. Technical Service Managers also coordinate training, manage service contracts, and work to improve processes for better client satisfaction. Their role is crucial in organizations that rely on technology to deliver products or services, as they ensure smooth operations and ongoing support.

What are the key skills and qualifications needed to thrive as a technical service manager?

To thrive as a Technical Service Manager, you need strong technical expertise in your industry, experience in service management, and often a relevant degree such as in engineering or information technology. Familiarity with customer relationship management (CRM) systems, IT service management (ITSM) tools like ServiceNow, and certifications such as ITIL are typically required. Leadership, problem-solving, and effective communication are crucial soft skills for managing teams and client expectations. These skills and qualifications are essential for delivering high-quality technical support, maintaining customer satisfaction, and driving continuous service improvement.

What are some common challenges a technical service manager faces when balancing customer expectations with technical limitations?

Technical Service Managers often encounter situations where customer demands exceed what is technically feasible within current resources or timelines. Balancing these expectations requires strong communication skills to set realistic goals, as well as a deep understanding of both the product and the customer’s needs. They must work closely with engineering, support, and sales teams to find workable solutions and ensure transparency throughout the process. Successfully navigating these challenges is key to maintaining client satisfaction and fostering long-term business relationships.

What is the difference between Technical Service Manager vs Service Engineer?

AspectTechnical Service ManagerService Engineer
CredentialsTypically requires a bachelor's degree in engineering or related field; certifications like PMP or technical certifications are commonUsually holds a technical diploma or associate degree; certifications depend on industry, such as HVAC or IT certifications
Work EnvironmentLeads teams, manages client relationships, oversees service operations, often in office and field settingsPerforms hands-on technical work, troubleshooting, and repairs, primarily in the field or on-site
Employer & Industry UsageUsed in manufacturing, IT, HVAC, and industrial sectors for service management rolesCommon in technical, industrial, and engineering sectors for field service roles

The Technical Service Manager focuses on overseeing service teams, managing client relationships, and ensuring service quality. In contrast, the Service Engineer performs direct technical work, troubleshooting, and repairs. Both roles require technical knowledge, but the manager role emphasizes leadership and coordination, while the engineer role emphasizes hands-on technical skills.

How much does a technical service manager make in the US?

A technical service manager in the US typically earns between $70,000 and $120,000 annually, depending on experience, industry, and location. Salaries can vary based on certifications, technical skills, and the size of the organization.

What does a technical service manager do?

A technical service manager oversees technical support and service operations within an organization, ensuring customer issues are resolved efficiently. They coordinate between technical teams and clients, manage service delivery, and often utilize tools like ticketing systems, while requiring strong communication and technical skills. The role may also involve training staff and maintaining service quality standards.

What cities near Mobile, AL are hiring for Technical Service Manager jobs?

Cities near Mobile, AL with the most Technical Service Manager job openings:

Technical Service Manager jobs near you
Infographic showing various Technical Service Manager job openings in Mobile, AL as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $112,340 per year, or $54 per hour.

Technical Sales Manager - EAF (Electrical Arc Furnace) Systems

Berry Metal Company

Bay Minette, AL • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

About Berry Metal

Berry Metal Company is recognized as the world’s leading designer and manufacturer of steelmaking furnace technologies for the iron and steel industry. We achieve excellence in customer satisfaction by providing superior quality and value in products and services that improve the targeted steelmaking processes in the categories of Blast Furnace, Basic Oxygen Furnace (BOF), and Electric Arc Furnace (EAF). Berry Metal strives to foster a culture that promotes an awareness of our customers’ needs and perspectives. We recognize the importance of each employee’s commitment to quality and the successful achievement of our customers’ goals.

Position Summary:

Berry Metal Company is seeking a Technical Sales Manager – Electrical Arc Furnace (EAF) Systems to drive growth across the Southern United States through EAF equipment sales, aftermarket services, and steelmaking process solutions.

This role is ideal for someone who combines deep technical understanding of melt shop operations and EAF systems with strong commercial sales ability and relationship management skills.

You will work directly with steel producers, melt shops, maintenance leaders, engineering teams, and executive leadership to provide technical solutions that improve furnace performance, productivity, efficiency, reliability, and safety.

This is a remote role that can be based anywhere in the United States but will travel throughout the Southeast and Southwest U.S. including Texas, Arkansas, Alabama, Mississippi, and South Carolina, etc.

Essential Duties and Responsibilities:

Technical Sales & Business Development

  • Develop and execute strategic sales plans for EAF systems, upgrades, and aftermarket services
  • Identify and pursue new business opportunities within steel mills, foundries, and heavy industrial markets
  • Manage the full sales cycle including prospecting, technical evaluation, proposals, negotiations, and contract close
  • Grow and maintain long-term customer relationships throughout assigned territory
  • Represent the company at trade shows, conferences, and customer events

Technical Expertise & Customer Solutions

Provide technical expertise related to:

  • Electrical Arc Furnaces (EAF)
  • Water-cooled panels
  • Furnace automation and controls
  • Power systems and harmonics
  • Charging systems and auxiliary equipment
  • Alloy Delivery Systems

Customer & Account Management

  • Serve as the primary commercial and technical contact for assigned accounts
  • Coordinate with engineering, project management, and service teams to ensure successful project execution
  • Proactively address customer concerns and maintain high customer satisfaction levels

Market Intelligence & Strategy

  • Track steel industry trends, competitor activity, and emerging technologies
  • Support strategic growth initiatives and product development discussions
  • Prepare sales forecasts, market analyses, and account development plans

Additional Responsibilities

  • Conduct technical presentations and process evaluations
  • Assist customers with operational improvements related to productivity, energy consumption, refractory life, and furnace performance
  • Collaborate closely with engineering and operations teams to deliver customized customer solutions

Qualifications:

  • Bachelor’s degree Electrical Engineering, Mechanical Engineering, Industrial Engineering, Engineering Technology, or related technical field
  • 5+ years of experience in one or more of the following: EAF operations, melt shop engineering, steel mill equipment sales, and/or industrial technical sales
  • Solid understanding of EAF steelmaking processes, and/or steel mill operations and maintenance
  • Ability to understand technical drawings, data processing, engineering specifications, and to translate complex technical concepts into customer focused solutions
  • Excellent communication, presentation, and organizational skills
  • Self-motivated and comfortable managing customer priorities independently
  • Ability to travel approximately 50–75% domestically and internationally*

*Majority of travel focused throughout the Southeast and Southwest U.S. including Texas, Arkansas, Alabama, Mississippi, and South Carolina

Company Benefits:

  • Medical, dental, and vision insurance
  • Company-paid basic life insurance
  • Company-paid short-term and long-term disability
  • Health Savings Account (HSA) contributions
  • Flexible Spending Account (FSA) options
  • Paid time off and paid holidays
  • 401(k) retirement savings plan
  • Employee Assistance Program
  • Employee Referral Program
  • Flexible schedule
  • Ongoing training and development