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Technical Service Manager Jobs in Miami, FL (NOW HIRING)

Daikin

TECHNICAL SERVICE MANAGER

Miami, FL · On-site

$110K - $111K/yr

The Technical Service Manager supports internal and external customers who install / repair and maintain heating and air-conditioning systems including conducting training. This person routinely ...

Daikin

TECHNICAL SERVICE MANAGER

Miami, FL

$110K - $111K/yr

The Technical Service Manager supports internal and external customers who install / repair and maintain heating and air-conditioning systems including conducting training. This person routinely ...

Daikin

TECHNICAL SERVICE MANAGER

Miami, FL · On-site

$110K - $111K/yr

The Technical Service Manager supports internal and external customers who install / repair and maintain heating and air-conditioning systems including conducting training. This person routinely ...

Wajer Yachts

→ Technical Service Manager USA

Miami, FL · On-site

$76.50 - $93.50/hr

Technical Service Manager - Miami Based in Miami, you operate at the heart of our U.S. service organization, where performance and customer experience come together. At Wajer, "Without a worry" isn't ...

Sharp Electronics

Field Service Representative

Miami, FL · On-site

$40K - $51K/yr

Performs other duties as prescribed by the Branch Field Service Manager Position Qualifications * 0-2 years of experience * High School Diploma or equivalent mandatory * Technical vocational ...

AT&I Systems

Service Manager

Fort Lauderdale, FL · On-site

You will provide technical leadership for IP-based security cameras, access controls, and alarm systems that vary in make, model, and complexity. As the Service Manager, you are part of a dynamic ...

Suburban Propane

Service Manager

Miami, FL · On-site

Service Manager We are currently looking for a Service Manager to be responsible for the day-to-day ... Minimum of 3 years of related technical and/or management experience It's an amazing time to become ...

Suburban Propane

Service Manager

Miami, FL · On-site

As a Service Manager, you will design and/or implement service processes and procedures and manage ... Minimum of 3 years of related technical and/or management experience Suburban Propane Partners, L.P ...

Suburban Propane Partners Lp

Service Manager

Miami, FL · On-site

As a Service Manager, you will design and/or implement service processes and procedures and manage ... Minimum of 3 years of related technical and/or management experience Suburban Propane Partners, L.P ...

Suburban Propane

Service Manager

Miami, FL · On-site

As a Service Manager, you will design and/or implement service processes and procedures and manage ... Minimum of 3 years of related technical and/or management experience Suburban Propane Partners, L.P ...

Suburban Propane

Service Manager

Miami, FL · On-site

As a Service Manager, you will design and/or implement service processes and procedures and manage ... Minimum of 3 years of related technical and/or management experience Suburban Propane Partners, L.P ...

Bridgestone

Service Manager

Fort Lauderdale, FL · On-site

$20.60 - $30.90/hr

High School Diploma or equivalent. * 4 years of auto service technical experience. * 1 year of service manager or service writer experience. * Problem solving - customer complaints. * Aptitude to ...

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Technical Service Manager information

See Miami, FL salary details

$59.8K

$112.4K

How much do technical service manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for technical service manager in Miami, FL is $108,278.00, according to ZipRecruiter salary data. Most workers in this role earn between $110,900.00 and $111,400.00 per year, depending on experience, location, and employer.

What is a technical service manager?

A Technical Service Manager is a professional responsible for overseeing technical support teams and ensuring that customer service requests and technical issues are resolved efficiently. They act as the bridge between customers and technical staff, helping to diagnose problems, implement solutions, and maintain high service standards. Technical Service Managers also coordinate training, manage service contracts, and work to improve processes for better client satisfaction. Their role is crucial in organizations that rely on technology to deliver products or services, as they ensure smooth operations and ongoing support.

What are the key skills and qualifications needed to thrive as a technical service manager?

To thrive as a Technical Service Manager, you need strong technical expertise in your industry, experience in service management, and often a relevant degree such as in engineering or information technology. Familiarity with customer relationship management (CRM) systems, IT service management (ITSM) tools like ServiceNow, and certifications such as ITIL are typically required. Leadership, problem-solving, and effective communication are crucial soft skills for managing teams and client expectations. These skills and qualifications are essential for delivering high-quality technical support, maintaining customer satisfaction, and driving continuous service improvement.

What are some common challenges a technical service manager faces when balancing customer expectations with technical limitations?

Technical Service Managers often encounter situations where customer demands exceed what is technically feasible within current resources or timelines. Balancing these expectations requires strong communication skills to set realistic goals, as well as a deep understanding of both the product and the customer’s needs. They must work closely with engineering, support, and sales teams to find workable solutions and ensure transparency throughout the process. Successfully navigating these challenges is key to maintaining client satisfaction and fostering long-term business relationships.

What is the difference between Technical Service Manager vs Service Engineer?

AspectTechnical Service ManagerService Engineer
CredentialsTypically requires a bachelor's degree in engineering or related field; certifications like PMP or technical certifications are commonUsually holds a technical diploma or associate degree; certifications depend on industry, such as HVAC or IT certifications
Work EnvironmentLeads teams, manages client relationships, oversees service operations, often in office and field settingsPerforms hands-on technical work, troubleshooting, and repairs, primarily in the field or on-site
Employer & Industry UsageUsed in manufacturing, IT, HVAC, and industrial sectors for service management rolesCommon in technical, industrial, and engineering sectors for field service roles

The Technical Service Manager focuses on overseeing service teams, managing client relationships, and ensuring service quality. In contrast, the Service Engineer performs direct technical work, troubleshooting, and repairs. Both roles require technical knowledge, but the manager role emphasizes leadership and coordination, while the engineer role emphasizes hands-on technical skills.

How much does a technical service manager make in the US?

A technical service manager in the US typically earns between $70,000 and $120,000 annually, depending on experience, industry, and location. Salaries can vary based on certifications, technical skills, and the size of the organization.

What does a technical service manager do?

A technical service manager oversees technical support and service operations within an organization, ensuring customer issues are resolved efficiently. They coordinate between technical teams and clients, manage service delivery, and often utilize tools like ticketing systems, while requiring strong communication and technical skills. The role may also involve training staff and maintaining service quality standards.

What cities near Miami, FL are hiring for Technical Service Manager jobs?

Cities near Miami, FL with the most Technical Service Manager job openings:

Technical Service Manager jobs near you
Infographic showing various Technical Service Manager job openings in Miami, FL as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $108,278 per year, or $52.1 per hour.

TECHNICAL SERVICE MANAGER

Daikin

Miami, FL • On-site

$110K - $111K/yr

Full-time

Re-posted 27 days ago

Daikin rating

7.6

Company rating: 7.6 out of 10

Based on 127 frontline employees who took The Breakroom Quiz

251st of 494 rated machine equipment manufacturers

Job description

Daikin Comfort Technologies Distribution, Inc., is seeking a professional, skilled individual for our Technical Service Manager position to support the business for the FL regions. The Technical Service Manager supports internal and external customers who install / repair and maintain heating and air-conditioning systems including conducting training. This person routinely works directly with service technicians, dispatch personnel, and under the direction of Upper Management to ensure customer satisfaction while meeting departmental goals and objectives. VRV experience is a must for this role.

Why work with us?

  • Benefits are effective on day one for all full-time direct hires
  • Training programs are available to help guide team members and develop new skills
  • Growth Opportunities - there are immense opportunities to grow your career
  • You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd.

Position responsibilities may include:

  • Provide support for dealers/contractors to resolve technical issues 
  • Early Warning System / Proactive Field Intelligence / Technical Support / Reliability Investigation  
  • Gathering the Voice of the Customer, monitoring for early signs of quality issues through job site visits to address customer complaints  
  • Validation of product installations to the I/O, assessment of clarity of I/O, feedback to Corporate on field or building code application changes 
  • Field Communication / RMA / Service Bulletin Support Closed loop review of RMA analysis with Distributors, verification of understanding of Service Bulletins and feedback on the success of Corrective Actions 
  • Conduct Installation and Tech Support Training; focus on targeted dealers with high failure rates 
  • Produce training materials for sessions 
  • Produce materials and conduct installation and service training sessions  
  • Responsible for high quality, cost-efficient and on-time service operation (internal and external) 
  • Ensure the availability and quality of communications with our customers  
  • Perform additional projects/duties to support ongoing business needs.

Nature & Scope:

  • Applies advanced knowledge of job area typically obtained through advanced education and work experience
  • Manages projects and processes while working independently and with limited supervision
  • Coaches and reviews the work of lower-level professionals
  • Problems faced are difficult and sometimes complex; takes a new perspective on existing solutions

Knowledge & Skills:

  • Formal Product Training – effectively train/educate customers on our products 
  • Strong HVAC technical knowledge, operating systems, mechanical and electrical ability 
  • Excellent customer service, relationship management, and interpersonal skills 
  • Proficiency in MS Outlook, Word, Excel, and PowerPoint 
  • Must have excellent communication skills both written and verbal and HVAC technical acumen 
  • High level of attention to detail and problem-solving skills 
  • Excellent organizational, time management, and project management skills  
  • Ability to apply good judgment, strong work ethics, and integrity on the job 
  • Highly self-motivated and directed with the ability to work in a fast-moving environment
  • Ability to apply good judgment, strong work ethic, and integrity on the job.
  • VRV experience is a must

    Experience:

    • 5+ years in field service and repair

    Education/Certification:

    • High School Diploma or GED equivalent 
    • HVAC training/certification required

    People Management: No

    Physical Requirements / Work Environment:

    • Must be able to perform essential responsibilities with or without reasonable accommodations
    • Travel is required  

    Reports To:

    • Manager, Divisional Tech Services

    Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.

    The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

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