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Technical Service Manager Jobs in Fort Pierce, FL

Nis Air

Service Manager

Fort Pierce, FL · On-site

$75K - $85K/yr

What We're Looking For • 5+ years of HVAC industry experience, including service leadership or management. • Strong residential and commercial HVAC technical knowledge. • Proven ability to lead ...

VIOC

Assistant Manager in Training

Okeechobee, FL · On-site

The Assistant Service Manager In Training at Valvoline Instant Oil Change (VIOC) is a key member of our local team from both a technical and managerial standpoint. This role is ideal for a person who ...

Soka

Student - PAC Production Assistant

Stuart, FL · On-site

Production Assistants work directly with the Production Manager, Technical Services Manager and Stage Manager and under their guidance are responsible for setting up and supporting technical systems ...

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All JobsTechnical Service JobsTechnical Service Manager JobsTechnical Service Manager Jobs in Fort Pierce, FL

Technical Service Manager information

See Fort Pierce, FL salary details

$52.7K

$99.1K

How much do technical service manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for technical service manager in Fort Pierce, FL is $95,471.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,800.00 and $98,200.00 per year, depending on experience, location, and employer.

What is a technical service manager?

A Technical Service Manager is a professional responsible for overseeing technical support teams and ensuring that customer service requests and technical issues are resolved efficiently. They act as the bridge between customers and technical staff, helping to diagnose problems, implement solutions, and maintain high service standards. Technical Service Managers also coordinate training, manage service contracts, and work to improve processes for better client satisfaction. Their role is crucial in organizations that rely on technology to deliver products or services, as they ensure smooth operations and ongoing support.

What are the key skills and qualifications needed to thrive as a technical service manager?

To thrive as a Technical Service Manager, you need strong technical expertise in your industry, experience in service management, and often a relevant degree such as in engineering or information technology. Familiarity with customer relationship management (CRM) systems, IT service management (ITSM) tools like ServiceNow, and certifications such as ITIL are typically required. Leadership, problem-solving, and effective communication are crucial soft skills for managing teams and client expectations. These skills and qualifications are essential for delivering high-quality technical support, maintaining customer satisfaction, and driving continuous service improvement.

What are some common challenges a technical service manager faces when balancing customer expectations with technical limitations?

Technical Service Managers often encounter situations where customer demands exceed what is technically feasible within current resources or timelines. Balancing these expectations requires strong communication skills to set realistic goals, as well as a deep understanding of both the product and the customer’s needs. They must work closely with engineering, support, and sales teams to find workable solutions and ensure transparency throughout the process. Successfully navigating these challenges is key to maintaining client satisfaction and fostering long-term business relationships.

What is the difference between Technical Service Manager vs Service Engineer?

AspectTechnical Service ManagerService Engineer
CredentialsTypically requires a bachelor's degree in engineering or related field; certifications like PMP or technical certifications are commonUsually holds a technical diploma or associate degree; certifications depend on industry, such as HVAC or IT certifications
Work EnvironmentLeads teams, manages client relationships, oversees service operations, often in office and field settingsPerforms hands-on technical work, troubleshooting, and repairs, primarily in the field or on-site
Employer & Industry UsageUsed in manufacturing, IT, HVAC, and industrial sectors for service management rolesCommon in technical, industrial, and engineering sectors for field service roles

The Technical Service Manager focuses on overseeing service teams, managing client relationships, and ensuring service quality. In contrast, the Service Engineer performs direct technical work, troubleshooting, and repairs. Both roles require technical knowledge, but the manager role emphasizes leadership and coordination, while the engineer role emphasizes hands-on technical skills.

How much does a technical service manager make in the US?

A technical service manager in the US typically earns between $70,000 and $120,000 annually, depending on experience, industry, and location. Salaries can vary based on certifications, technical skills, and the size of the organization.

What does a technical service manager do?

A technical service manager oversees technical support and service operations within an organization, ensuring customer issues are resolved efficiently. They coordinate between technical teams and clients, manage service delivery, and often utilize tools like ticketing systems, while requiring strong communication and technical skills. The role may also involve training staff and maintaining service quality standards.

What cities near Fort Pierce, FL are hiring for Technical Service Manager jobs?

Cities near Fort Pierce, FL with the most Technical Service Manager job openings:

Technical Service Manager jobs near you
Infographic showing various Technical Service Manager job openings in Fort Pierce, FL as of August 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 100% In-person job distribution, with an average salary of $95,471 per year, or $45.9 per hour.

Service Manager

John C. Cassidy Air Conditioning & Plumbing

Fort Pierce, FL • On-site

$75K - $85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

Description

Job description:


HVAC Service ManagerFort Pierce, Florida


 Lead a High-Performing Team. Make an Impact. Grow Your Career. 


Since 1973, we have been a premier HVAC business in Southern Florida, which has allowed us to uphold the tradition of superior service and ongoing relationships with our clients. We are happy to expand on our reputation as top service providers for residential and commercial clients throughout Florida through our new partnership with John C. Cassidy Air Conditioning and Plumbing. Due to our growth, we are in a unique position to add an HVAC Service Manager to our growing extended team!


Are you an experienced HVAC Service Manager who enjoys developing technicians, delivering exceptional customer service, and building a high-performing service operation?


Nis Air, now proudly part of the John C. Cassidy family of companies, is seeking a hands-on, customer-focused HVAC Service Manager to lead our growing Fort Pierce operation. If you're passionate about coaching technicians, improving operational performance, and creating an outstanding customer experience, we'd love to speak with you.
 

For more than 50 years, we've earned our reputation by providing exceptional residential and commercial HVAC services throughout South Florida. As we continue to grow, we're looking for a leader who shares our commitment to quality, integrity, teamwork, and customer satisfaction.


What You'll Do

Lead, mentor, coach, and develop a team of HVAC Service Technicians.

Drive service excellence while maintaining high levels of customer satisfaction.

Support technicians with advanced troubleshooting and technical guidance.

Partner with dispatch to maximize scheduling efficiency and technician productivity.

Manage customer concerns and warranty-related issues.

Recruit, interview, hire, onboard, and develop top HVAC talent.

Monitor service performance, productivity, quality, and key operational metrics.

Work closely with vendors and suppliers to ensure successful project execution.

Interpret wiring diagrams, schematics, control systems, and equipment documentation.

Ensure compliance with all local, state, and company safety standards.

Collaborate with leadership to achieve operational and financial goals.

Foster a positive, accountable, team-oriented culture.

What We're Looking For

5+ years of HVAC industry experience, including service leadership or management.

Strong residential and commercial HVAC technical knowledge.

Proven ability to lead, motivate, coach, and retain service technicians.

Excellent customer relationship and problem-solving skills.

ServiceTitan experience is a plus.

Microsoft Office proficiency, including Excel.

Knowledge of HVAC codes, controls, diagnostics, and industry best practices.

Valid driver's license.

Compensation & Benefits

Competitive salary: $75,000-$85,000+ (commensurate with experience)

Medical, Dental, Vision & Life Insurance

401(k) with Company Match

Paid Vacation & Holidays

Employee Discount Program

Stable, year-round work

Career growth opportunities

If you're ready to lead a talented HVAC service team while helping shape the future of a growing organization, we'd love to hear from you.
 

Apply today and join the Nis Air / John C. Cassidy family.


Apply