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Technical Service Manager Jobs in Grayson, GA (NOW HIRING)

AREY Group Management

Service Manager

Atlanta, GA · On-site

$27 - $32/hr

Service Manager Lofts at Mercer Atlanta Atlanta, GA AREY Group, LLC At AREY Group, we're not your ... Train maintenance staff for technical, safety, customer service and general team skills in ...

Fire Safety & Protection

Service Manager

Norcross, GA · On-site

$80 - $100/hr

FSP accepts technical certification credit for military experience in relevant fields. The Service Manager is a dynamic professional with exceptional communication experienced in the fire and life ...

Doosan Corporation

District Service Manager Sr

Buford, GA · On-site

$90 - $130/hr

Job Information Are you a technical expert who enjoys building strong customer relationships, solving complex challenges, and driving business growth? As a District Service Manager Sr. , you'll serve ...

New

DOOSAN

District Service Manager Sr

Buford, GA · On-site

Job Information Are you a technical expert who enjoys building strong customer relationships, solving complex challenges, and driving business growth? As a District Service Manager Sr. , you'll serve ...

New

asburyauto

Service Manager

Atlanta, GA · On-site

Partner with technical schools to recruit technicians * Partner with OEM and other third party ... Strong customer service skills are a must * Must be able to manage a team, motivate and develop

Koenig & Bauer US, Inc

Service Manager

Decatur, GA · Remote

$100K - $125K/yr

By optimizing processes and leading a skilled technical team, the Service Manager ensures Koenig & Bauer remains "the easiest company to do business with" while meeting annual revenue and margin ...

asburyauto

Service Manager

Atlanta, GA · On-site

Partner with technical schools to recruit technicians * Partner with OEM and other third party ... Strong customer service skills are a must * Must be able to manage a team, motivate and develop

Asbury Automotive Group

Service Manager

Atlanta, GA · On-site

Partner with technical schools to recruit technicians * Partner with OEM and other third party ... Strong customer service skills are a must * Must be able to manage a team, motivate and develop

Aramark

Service Manager

Chamblee, GA

Qualifications What We're Looking For * 5+ years of experience in service, maintenance, or related operations. * 5+ years of management experience leading frontline or technical teams. * Strong ...

New

Aramark

Service Manager

Chamblee, GA · On-site

Qualifications What We're Looking For * 5+ years of experience in service, maintenance, or related operations. * 5+ years of management experience leading frontline or technical teams. * Strong ...

New

Birchstone

Service Manager

Atlanta, GA · On-site

... service technicians, technical assistance, and oversight of special projects including capital ... Manage and oversee physical operations and maintenance work at assigned Birchstone community to ...

BIRCHSTONE RESIDENTIAL

Service Manager

Atlanta, GA · On-site

... service technicians, technical assistance, and oversight of special projects including capital ... Manage and oversee physical operations and maintenance work at assigned Birchstone community to ...

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All JobsTechnical Service JobsTechnical Service Manager JobsTechnical Service Manager Jobs in Grayson, GA

Technical Service Manager information

See Grayson, GA salary details

$58K

$109K

How much do technical service manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for technical service manager in Grayson, GA is $105,051.00, according to ZipRecruiter salary data. Most workers in this role earn between $107,600.00 and $108,100.00 per year, depending on experience, location, and employer.

What is a technical service manager?

A Technical Service Manager is a professional responsible for overseeing technical support teams and ensuring that customer service requests and technical issues are resolved efficiently. They act as the bridge between customers and technical staff, helping to diagnose problems, implement solutions, and maintain high service standards. Technical Service Managers also coordinate training, manage service contracts, and work to improve processes for better client satisfaction. Their role is crucial in organizations that rely on technology to deliver products or services, as they ensure smooth operations and ongoing support.

What are the key skills and qualifications needed to thrive as a technical service manager?

To thrive as a Technical Service Manager, you need strong technical expertise in your industry, experience in service management, and often a relevant degree such as in engineering or information technology. Familiarity with customer relationship management (CRM) systems, IT service management (ITSM) tools like ServiceNow, and certifications such as ITIL are typically required. Leadership, problem-solving, and effective communication are crucial soft skills for managing teams and client expectations. These skills and qualifications are essential for delivering high-quality technical support, maintaining customer satisfaction, and driving continuous service improvement.

What are some common challenges a technical service manager faces when balancing customer expectations with technical limitations?

Technical Service Managers often encounter situations where customer demands exceed what is technically feasible within current resources or timelines. Balancing these expectations requires strong communication skills to set realistic goals, as well as a deep understanding of both the product and the customer’s needs. They must work closely with engineering, support, and sales teams to find workable solutions and ensure transparency throughout the process. Successfully navigating these challenges is key to maintaining client satisfaction and fostering long-term business relationships.

What is the difference between Technical Service Manager vs Service Engineer?

AspectTechnical Service ManagerService Engineer
CredentialsTypically requires a bachelor's degree in engineering or related field; certifications like PMP or technical certifications are commonUsually holds a technical diploma or associate degree; certifications depend on industry, such as HVAC or IT certifications
Work EnvironmentLeads teams, manages client relationships, oversees service operations, often in office and field settingsPerforms hands-on technical work, troubleshooting, and repairs, primarily in the field or on-site
Employer & Industry UsageUsed in manufacturing, IT, HVAC, and industrial sectors for service management rolesCommon in technical, industrial, and engineering sectors for field service roles

The Technical Service Manager focuses on overseeing service teams, managing client relationships, and ensuring service quality. In contrast, the Service Engineer performs direct technical work, troubleshooting, and repairs. Both roles require technical knowledge, but the manager role emphasizes leadership and coordination, while the engineer role emphasizes hands-on technical skills.

How much does a technical service manager make in the US?

A technical service manager in the US typically earns between $70,000 and $120,000 annually, depending on experience, industry, and location. Salaries can vary based on certifications, technical skills, and the size of the organization.

What does a technical service manager do?

A technical service manager oversees technical support and service operations within an organization, ensuring customer issues are resolved efficiently. They coordinate between technical teams and clients, manage service delivery, and often utilize tools like ticketing systems, while requiring strong communication and technical skills. The role may also involve training staff and maintaining service quality standards.

What cities near Grayson, GA are hiring for Technical Service Manager jobs?

Cities near Grayson, GA with the most Technical Service Manager job openings:

Technical Service Manager jobs near you
Infographic showing various Technical Service Manager job openings in Grayson, GA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $105,051 per year, or $50.5 per hour.

Field Service Manager

LS Cable & System U S A Inc

Peachtree Corners, GA • On-site

$90K - $100K/yr

Full-time

Re-posted 1 hour ago

Job description

Based in Atlanta, GA, the Field Service Manager will lead and oversee field service activities related to Low Voltage (LV) Busway systems and related electrical distribution equipment, including Busplugs, across the United States and North America.

This position is responsible for managing field operations in mission-critical facilities, including data centers, industrial, and commercial environments, ensuring successful installation, electrical testing, commissioning, troubleshooting, installation support, and post-installation technical support activities. The Field Service Manager will play a key leadership role in ensuring projects are completed safely, efficiently, and in accordance with company standards.

The Field Service Manager will supervise Field Technicians, coordinate closely with customers, subcontractors, project teams, and internal management, and serve as a key point of contact for field execution, technical support, and customer satisfaction.

The ideal candidate has a strong electrical background, excellent leadership capability, customer-facing experience, and strong reporting and communication skills. This role requires a hands-on leader who can effectively manage teams, solve technical field issues, and drive successful project execution.

Roles and Responsibilities

  • Lead and oversee field service activities for LV Busway systems and related electrical distribution equipment, including Busplugs, across multiple project sites
  • Manage and support Electrical Testing, Site Acceptance Testing (SAT), commissioning, troubleshooting, installation support, and issue resolution activities
  • Supervise and lead Field Technicians to ensure successful execution of project tasks, field service activities, and installation support
  • Provide technical leadership and hands-on guidance to field personnel during installation, commissioning, and troubleshooting activities
  • Coordinate closely with customers, subcontractors, Project Managers, Engineering teams, and internal management to ensure alignment on project execution and expectations
  • Serve as a primary point of contact for customer concerns, technical inquiries, field issues, and post-installation support needs
  • Conduct field inspections and ensure compliance with technical drawings, installation standards, quality requirements, and safety procedures
  • Prepare and review detailed technical service reports, issue analysis, corrective actions, and field documentation
  • Develop and conduct training for Field Technicians, subcontractors, and customer representatives regarding installation procedures, electrical systems, and best practices
  • Monitor field performance and proactively resolve technical and operational issues to minimize project delays and customer impact
  • Support continuous improvement efforts related to field service quality, safety, and operational efficiency
  • Travel frequently to project sites throughout the U.S. and occasionally across North America (travel readiness required)
  • Approximately 50% travel is expected, requiring flexibility and responsiveness to project and customer needs

Candidate Profile

  • Minimum 5 years of experience in electrical construction, field service, power distribution systems, or related electrical industries required
  • Strong electrical background, preferably in LV power distribution systems, Busway systems, Busplugs, electrical commissioning, switchgear, or industrial electrical systems
  • Associate degree, technical certification, or bachelor’s degree in Electrical Engineering, Electrical Technology, Construction Management, or a related field preferred
  • Fluent in English (verbal and written) required, with strong business communication and documentation skills
  • Proven ability to prepare technical reports, service documentation, issue analysis, and customer-facing communications
  • Strong customer service and relationship management skills with the ability to professionally manage customer concerns and field issues
  • Demonstrated experience leading Field Technicians or field teams and successfully completing project tasks to meet schedule, quality, and customer expectations
  • Strong leadership, team management, and task execution capability in fast-paced construction and field environments
  • Ability to train, mentor, and develop Field Technicians and subcontractors
  • Strong communication skills with the ability to coordinate effectively with management, engineering teams, project teams, customers, and subcontractors
  • Ability to read and interpret technical drawings, electrical schematics, and installation manuals
  • Familiarity with Microsoft Office (Excel, Word, Outlook, PowerPoint) and reporting tools preferred
  • Willingness to travel frequently and work on active construction sites

What We Offer:

  • Typical pay: $100,000 annually
  • Opportunity to lead field service activities on large-scale data center, mission-critical, industrial, and commercial projects across North America
  • Career development opportunities in a fast-growing electrical infrastructure industry
  • Company-paid travel, lodging, and business-related expenses during project assignments
  • Opportunity to build, lead, and develop high-performing field service teams

Note: This job description reflects a summary of the position and does not prescribe or restrict responsibilities that may be assigned. Duties and responsibilities may change at any time based on business needs.


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