ZipRecruiter

Log In

1

Technical Service Manager Jobs in Tennessee (NOW HIRING)

System One

Service Manager

Nashville, TN · On-site

$76K - $102K/yr

Service Manager Location: Nashville, Tennessee Type: Direct Hire Compensation: $76,000.00 - $102 ... Bachelor's degree in a technical or business discipline (preferred) System One, and its ...

System One

Service Manager

Nashville, TN · On-site

$76K - $102K/yr

Service Manager Location: Nashville, Tennessee Type: Direct Hire Compensation: $76,000.00 - $102 ... Bachelor's degree in a technical or business discipline (preferred) System One, and its ...

Bridgestone Americas, Inc

Service Manager

Midtown, TN

$20.60 - $30.90/hr

High School Diploma or equivalent. * 4 years of auto service technical experience. * 1 year of service manager or service writer experience. * Problem solving - customer complaints. * Aptitude to ...

Bridgestone

Service Manager

Oak Ridge, TN · On-site

$18.54 - $27.81/hr

High School Diploma or equivalent. * 4 years of auto service technical experience. * 1 year of service manager or service writer experience. * Problem solving - customer complaints. * Aptitude to ...

Bridgestone

Service Manager

Midtown, TN · On-site

$20.60 - $30.90/hr

High School Diploma or equivalent. * 4 years of auto service technical experience. * 1 year of service manager or service writer experience. * Problem solving - customer complaints. * Aptitude to ...

Bridgestone Americas, Inc

Service Manager

Oak Ridge, TN

$18.54 - $27.81/hr

High School Diploma or equivalent. * 4 years of auto service technical experience. * 1 year of service manager or service writer experience. * Problem solving - customer complaints. * Aptitude to ...

Bridgestone Americas, Inc.

Service Manager

Nashville, TN · On-site

$21.63 - $32.45/hr

High School Diploma or equivalent. * 4 years of auto service technical experience. * 1 year of service manager or service writer experience. * Problem solving - customer complaints. * Aptitude to ...

Bridgestone Americas, Inc.

Service Manager

Nashville, TN · On-site

$19.57 - $29.36/hr

High School Diploma or equivalent. * 4 years of auto service technical experience. * 1 year of service manager or service writer experience. * Problem solving - customer complaints. * Aptitude to ...

previous page

Showing results 41-60

All JobsTechnical Service JobsTechnical Service Manager JobsTechnical Service Manager Jobs in Tennessee

Technical Service Manager information

See Tennessee salary details

$56.7K

$106.6K

How much do technical service manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for technical service manager in Tennessee is $102,750.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,300.00 and $105,700.00 per year, depending on experience, location, and employer.

What is a technical service manager?

A Technical Service Manager is a professional responsible for overseeing technical support teams and ensuring that customer service requests and technical issues are resolved efficiently. They act as the bridge between customers and technical staff, helping to diagnose problems, implement solutions, and maintain high service standards. Technical Service Managers also coordinate training, manage service contracts, and work to improve processes for better client satisfaction. Their role is crucial in organizations that rely on technology to deliver products or services, as they ensure smooth operations and ongoing support.

What are the key skills and qualifications needed to thrive as a technical service manager?

To thrive as a Technical Service Manager, you need strong technical expertise in your industry, experience in service management, and often a relevant degree such as in engineering or information technology. Familiarity with customer relationship management (CRM) systems, IT service management (ITSM) tools like ServiceNow, and certifications such as ITIL are typically required. Leadership, problem-solving, and effective communication are crucial soft skills for managing teams and client expectations. These skills and qualifications are essential for delivering high-quality technical support, maintaining customer satisfaction, and driving continuous service improvement.

What are some common challenges a technical service manager faces when balancing customer expectations with technical limitations?

Technical Service Managers often encounter situations where customer demands exceed what is technically feasible within current resources or timelines. Balancing these expectations requires strong communication skills to set realistic goals, as well as a deep understanding of both the product and the customer’s needs. They must work closely with engineering, support, and sales teams to find workable solutions and ensure transparency throughout the process. Successfully navigating these challenges is key to maintaining client satisfaction and fostering long-term business relationships.

What is the difference between Technical Service Manager vs Service Engineer?

AspectTechnical Service ManagerService Engineer
CredentialsTypically requires a bachelor's degree in engineering or related field; certifications like PMP or technical certifications are commonUsually holds a technical diploma or associate degree; certifications depend on industry, such as HVAC or IT certifications
Work EnvironmentLeads teams, manages client relationships, oversees service operations, often in office and field settingsPerforms hands-on technical work, troubleshooting, and repairs, primarily in the field or on-site
Employer & Industry UsageUsed in manufacturing, IT, HVAC, and industrial sectors for service management rolesCommon in technical, industrial, and engineering sectors for field service roles

The Technical Service Manager focuses on overseeing service teams, managing client relationships, and ensuring service quality. In contrast, the Service Engineer performs direct technical work, troubleshooting, and repairs. Both roles require technical knowledge, but the manager role emphasizes leadership and coordination, while the engineer role emphasizes hands-on technical skills.

How much does a technical service manager make in the US?

A technical service manager in the US typically earns between $70,000 and $120,000 annually, depending on experience, industry, and location. Salaries can vary based on certifications, technical skills, and the size of the organization.

What does a technical service manager do?

A technical service manager oversees technical support and service operations within an organization, ensuring customer issues are resolved efficiently. They coordinate between technical teams and clients, manage service delivery, and often utilize tools like ticketing systems, while requiring strong communication and technical skills. The role may also involve training staff and maintaining service quality standards.

What are the most commonly searched types of Technical Service jobs in Tennessee?

The most popular types of Technical Service jobs in Tennessee are:

What cities in Tennessee are hiring for Technical Service Manager jobs?

Cities in Tennessee with the most Technical Service Manager job openings:

Technical Service Manager jobs near you

Service Manager

System One

Nashville, TN • On-site

$76K - $102K/yr

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 4 days ago

Job description

Job Title: Service Manager Location: Nashville, Tennessee Type: Direct Hire Compensation: $76,000.00 - $102,000.00 Contractor Work Model: Onsite – onsite

Overview The Service Manager is responsible for all field labor, materials, profit, loss, project performance, and safety as well as managing all field labor, subcontractors, and vendors in collaboration with the Services business unit.

Responsibilities

  • Manage all field labor, materials, profit, loss, project performance, and safety in collaboration with the Services business unit
  • Ensure financial expectations and budgets are met or exceeded, monitor pricing, and review cost data with the Business Unit Manager
  • Maintain and monitor cash position of the business unit
  • Resolve dollar disputes between estimates and actual costs
  • Build and sustain customer relationships to ensure complete satisfaction
  • Manage dispatch procedures and effective communication with field staff resources
  • Oversee all field labor, develop service teams, and define roles and responsibilities
  • Coordinate hiring, performance reviews, salary changes, personnel issues, and talent development with the Business Unit Manager
  • Initiate technician labor productivity improvements and ensure quality standards and project requirements are met
  • Estimate service repair and replacement projects
  • Promote and ensure compliance with Safety and Risk Management protocols, including oversight of contracts, change orders, and insurance
  • Assist with quality control on service jobs and maintain employee morale and retention
  • Maintain inventory and procurement for service vehicles
  • Oversee continuing education programs and onboarding for service personnel
  • Conduct project kick-off meetings and coordinate with subsidiaries and vendors
  • Assist with development of estimation software and technology tools
  • Participate in staff meetings to address management issues and improve training, safety, and productivity
Requirements
  • 5+ years' experience in the service industry
  • Organized and self-motivated with team leadership skills
  • Effective verbal and written communication skills
  • Detail-oriented with the ability to manage multiple ongoing projects in a fast-paced environment
  • Industry knowledge and understanding of competitors
  • Ability to multitask and perform duties outside of scope as needed
  • Working knowledge of Microsoft Word, Excel, and PowerPoint
  • Bachelor's degree in a technical or business discipline (preferred)

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

#M1 #LI-JB1 Ref: #260-Eng NY Transit

System One logo

About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US

View All System One Jobs