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Technical Service Manager Jobs in Oregon (NOW HIRING)

Northern Base

Technical Service Owner

Portland, OR · On-site

OAuth 2.0 / JWT / API Key Management / RBAC * API Gateway / OpenAPI / Swagger * ETL & DB2 for i Data Transformation Required Skills * 10+ years of experience in technical leadership, service ...

Bridge Property Management

Service Manager

Tualatin, OR · On-site

$32 - $36/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Considerable experience (3-5+ years), advanced technical knowledge, and strong troubleshooting ... Service Manager in daily operations * Ability to generate and review maintenance performance ...

Jackson Automotive Group

Service Manager

Albany, OR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Service Manager - Franchise Automotive Dealership If you are driven to help people, passionate ... Staff technical teams relative to production requirements * Remain current on new products and ...

Jackson Automotive Group

Service Manager

Corvallis, OR

$78K - $132K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Service Manager - Franchise Automotive Dealership If you are driven to help people, passionate ... Staff technical teams relative to production requirements * Remain current on new products and ...

Jackson Automotive Group

Service Manager

Albany, OR

$78K - $132K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Service Manager - Franchise Automotive Dealership If you are driven to help people, passionate ... Staff technical teams relative to production requirements * Remain current on new products and ...

Adswerve, Inc

Manager, Technical Services

OR · On-site +1

$120K - $140K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manager, Technical Services Compensation: $120,000 to $140,000 Location: Arizona, Colorado ... testing, service in the military, or on any other basis that would be in violation of any ...

NorthWest Handling Systems

Service Manager

Portland, OR · On-site

$100K - $140K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... technical information. -Strong customer service; written, verbal and in person. -This position reports to the Branch Manager and Service Director. Salary: $100,000- $140,000 DOE Full Benefits: 401(k) ...

NORTH WEST HANDLING SYSTEMS INC

Service Manager

Portland, OR

$100K - $140K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... and convey technical information. -Strong customer service; written, verbal and in person. -This position reports to the Branch Manager and Service Director. Salary: $100,000- $140,000 DOE Full ...

River Ridge

Service Manager

Tualatin, OR

$32 - $36/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Considerable experience (3-5+ years), advanced technical knowledge, and strong troubleshooting ... Service Manager in daily operations * Ability to generate and review maintenance performance ...

NORTH WEST HANDLING SYSTEMS INC

Service Manager

Portland, OR · On-site

$100K - $140K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... and convey technical information. -Strong customer service; written, verbal and in person. -This position reports to the Branch Manager and Service Director. Salary: $100,000- $140,000 DOE Full ...

NORTH WEST HANDLING SYSTEMS INC

Service Manager

Portland, OR

$100K - $140K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... and convey technical information. -Strong customer service; written, verbal and in person. -This position reports to the Branch Manager and Service Director. Salary: $100,000- $140,000 DOE Full ...

River Ridge

Service Manager

Tualatin, OR

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Considerable experience (3-5+ years), advanced technical knowledge, and strong troubleshooting ... Service Manager in daily operations * Ability to generate and review maintenance performance ...

STYL Residential

Service Manager

Portland, OR · On-site

$40 - $41/hr

  • Medical

  • Retirement

  • PTO

STYL Residential is looking to hire a Service Manager to apply outstanding leadership and technical skills at our community Osprey Apartments in Portland, OR. About Us STYL Residential is a ...

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Technical Service Manager information

See Oregon salary details

$66.1K

$124.2K

How much do technical service manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for technical service manager in Oregon is $119,694.00, according to ZipRecruiter salary data. Most workers in this role earn between $122,600.00 and $123,200.00 per year, depending on experience, location, and employer.

What is a technical service manager?

A Technical Service Manager is a professional responsible for overseeing technical support teams and ensuring that customer service requests and technical issues are resolved efficiently. They act as the bridge between customers and technical staff, helping to diagnose problems, implement solutions, and maintain high service standards. Technical Service Managers also coordinate training, manage service contracts, and work to improve processes for better client satisfaction. Their role is crucial in organizations that rely on technology to deliver products or services, as they ensure smooth operations and ongoing support.

What are the key skills and qualifications needed to thrive as a technical service manager?

To thrive as a Technical Service Manager, you need strong technical expertise in your industry, experience in service management, and often a relevant degree such as in engineering or information technology. Familiarity with customer relationship management (CRM) systems, IT service management (ITSM) tools like ServiceNow, and certifications such as ITIL are typically required. Leadership, problem-solving, and effective communication are crucial soft skills for managing teams and client expectations. These skills and qualifications are essential for delivering high-quality technical support, maintaining customer satisfaction, and driving continuous service improvement.

What are some common challenges a technical service manager faces when balancing customer expectations with technical limitations?

Technical Service Managers often encounter situations where customer demands exceed what is technically feasible within current resources or timelines. Balancing these expectations requires strong communication skills to set realistic goals, as well as a deep understanding of both the product and the customer’s needs. They must work closely with engineering, support, and sales teams to find workable solutions and ensure transparency throughout the process. Successfully navigating these challenges is key to maintaining client satisfaction and fostering long-term business relationships.

What is the difference between Technical Service Manager vs Service Engineer?

AspectTechnical Service ManagerService Engineer
CredentialsTypically requires a bachelor's degree in engineering or related field; certifications like PMP or technical certifications are commonUsually holds a technical diploma or associate degree; certifications depend on industry, such as HVAC or IT certifications
Work EnvironmentLeads teams, manages client relationships, oversees service operations, often in office and field settingsPerforms hands-on technical work, troubleshooting, and repairs, primarily in the field or on-site
Employer & Industry UsageUsed in manufacturing, IT, HVAC, and industrial sectors for service management rolesCommon in technical, industrial, and engineering sectors for field service roles

The Technical Service Manager focuses on overseeing service teams, managing client relationships, and ensuring service quality. In contrast, the Service Engineer performs direct technical work, troubleshooting, and repairs. Both roles require technical knowledge, but the manager role emphasizes leadership and coordination, while the engineer role emphasizes hands-on technical skills.

How much does a technical service manager make in the US?

A technical service manager in the US typically earns between $70,000 and $120,000 annually, depending on experience, industry, and location. Salaries can vary based on certifications, technical skills, and the size of the organization.

What does a technical service manager do?

A technical service manager oversees technical support and service operations within an organization, ensuring customer issues are resolved efficiently. They coordinate between technical teams and clients, manage service delivery, and often utilize tools like ticketing systems, while requiring strong communication and technical skills. The role may also involve training staff and maintaining service quality standards.

What cities in Oregon are hiring for Technical Service Manager jobs?

Cities in Oregon with the most Technical Service Manager job openings:

Technical Service Manager jobs near you
Infographic showing various Technical Service Manager job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $119,694 per year, or $57.5 per hour.

Technical Service Owner

Northern Base

Portland, OR • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Hiring Alert | Technical Service Owner

Location: Portland, OR (Remote)
Employment Type: Full-Time
Visa Type: USC / GC Only
Experience: 10+ Years

Top Must-Have Skills
  • Technical Service Ownership & Team Leadership
  • .NET Core
  • AS400 / IBM i & API Integration
  • REST APIs & Salesforce REST API
  • IBM MQ
  • OAuth 2.0 / JWT / API Key Management / RBAC
  • API Gateway / OpenAPI / Swagger
  • ETL & DB2 for i Data Transformation
Required Skills
  • 10+ years of experience in technical leadership, service ownership, project/product delivery, or related roles
  • Strong hands-on experience with .NET Core and REST API design
  • Experience with AS400 / IBM i APIs and IBM Integrated Web Services (IWS)
  • Strong experience with Salesforce REST API and Platform Event integration
  • Knowledge of OAuth 2.0, JWT, API key management, and RBAC
  • Experience with OpenAPI / Swagger contract documentation
  • Strong understanding of JSON, XML, and schema mapping
  • Experience with IBM MQ and message bridging between AS400 and modern services
  • Knowledge of API Gateway concepts, including routing, rate limiting, and throttling
  • Experience with ETL and data transformation from DB2 for i to JSON
  • Experience with insurance carrier API integrations, including quote, bind, and rate APIs
  • Hands-on experience with functional API testing, contract testing, performance/load testing, mocking, and stubbing
  • Strong stakeholder management and team coordination skills
  • Ability to code, troubleshoot, and provide hands-on technical expertise when required
  • Experience working in Agile/Scrum environments
Key Responsibilities
  • Own end-to-end engineering design and implementation for the service.
  • Lead and coordinate the delivery team, including day-to-day execution and delivery management.
  • Drive Scrum ceremonies and maintain strong delivery discipline.
  • Partner closely with Product, Architecture, Engineering, and customer stakeholders.
  • Serve as a combination of Technical Project Manager and Product Owner, while providing hands-on coding and troubleshooting support.
  • Guide the team in designing and implementing scalable API and integration solutions.
  • Ensure quality, timely delivery, and adherence to technical and engineering standards.
  • Coordinate across customer stakeholders and guide the project team toward successful delivery.
Ideal Candidate

A senior Technical Service Owner / Technical Lead with strong hands-on expertise in .NET Core, AS400/IBM i, REST APIs, Salesforce integration, IBM MQ, API security, API Gateway, ETL, and API testing, combined with strong stakeholder management, Agile delivery, project/product ownership, and team leadership experience.