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Technical Service Manager Jobs in Portland, OR (NOW HIRING)

Bridge Property Management

Service Manager

Tualatin, OR · On-site

$32 - $36/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Considerable experience (3-5+ years), advanced technical knowledge, and strong troubleshooting ... Service Manager in daily operations * Ability to generate and review maintenance performance ...

NorthWest Handling Systems

Service Manager

Portland, OR · On-site

$100K - $140K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... technical information. -Strong customer service; written, verbal and in person. -This position reports to the Branch Manager and Service Director. Salary: $100,000- $140,000 DOE Full Benefits: 401(k) ...

NORTH WEST HANDLING SYSTEMS INC

Service Manager

Portland, OR

$100K - $140K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... and convey technical information. -Strong customer service; written, verbal and in person. -This position reports to the Branch Manager and Service Director. Salary: $100,000- $140,000 DOE Full ...

NORTH WEST HANDLING SYSTEMS INC

Service Manager

Portland, OR

$100K - $140K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... and convey technical information. -Strong customer service; written, verbal and in person. -This position reports to the Branch Manager and Service Director. Salary: $100,000- $140,000 DOE Full ...

NORTH WEST HANDLING SYSTEMS INC

Service Manager

Portland, OR

$100K - $140K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... and convey technical information. -Strong customer service; written, verbal and in person. -This position reports to the Branch Manager and Service Director. Salary: $100,000- $140,000 DOE Full ...

River Ridge

Service Manager

Tualatin, OR

$32 - $36/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Considerable experience (3-5+ years), advanced technical knowledge, and strong troubleshooting ... Service Manager in daily operations * Ability to generate and review maintenance performance ...

STYL Residential

Service Manager

Portland, OR · On-site

$40 - $41/hr

  • Medical

  • Retirement

  • PTO

STYL Residential is looking to hire a Service Manager to apply outstanding leadership and technical skills at our community Osprey Apartments in Portland, OR. About Us STYL Residential is a ...

River Ridge

Service Manager

Tualatin, OR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Considerable experience (3-5+ years), advanced technical knowledge, and strong troubleshooting ... Service Manager in daily operations * Ability to generate and review maintenance performance ...

Tree Top Inc.

QA/Technical Services Manager

Woodburn, OR · On-site

$105 - $120/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Let us introduce ourselves Join Tree Top as our Full-Time QA/Technical Services Manager and play a pivotal role in ensuring the excellence of our food products. This onsite position in Woodburn ...

Tree Top

QA/Technical Services Manager

Woodburn, OR · On-site

$105K - $120K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Join Tree Top as our Full-Time QA/Technical Services Manager and play a pivotal role in ensuring the excellence of our food products. This onsite position in Woodburn, Oregon, offers an engaging ...

Tree Top

QA/Technical Services Manager

Woodburn, OR · On-site

$94K - $141K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Join Tree Top as our Full-Time QA/Technical Services Manager and play a pivotal role in ensuring the excellence of our food products. This onsite position in Woodburn, Oregon, offers an engaging ...

Graco

Field Service Technician

Portland, OR · Remote

  • Medical

  • Dental

  • Retirement

Familiarity with service management systems and mobile service tools. * Advanced technical training ... or certifications relevant to relevant products or industries served. #LI-KE1 #LI-REMOTE Applicants ...

Graco, Inc.

Field Service Technician

Portland, OR · On-site

  • Medical

  • Dental

  • Retirement

Familiarity with service management systems and mobile service tools. * Advanced technical training ... or certifications relevant to relevant products or industries served. #LI-KE1 #LI-REMOTE Applicants ...

Aligneddc

Technical SME, BMS

Portland, OR · On-site

Working cross functionally, this individual will raise Aligned's technical and operational ... Customer Service - Manages difficult or emotional customer situations; Responds promptly to ...

O'Reilly Auto Parts

Installer Service Manager

Tualatin, OR · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Experienced and technical parts specialist who oversees and participates in all aspects of ... customer service. Work with the store manager to ensure proper staffing of ISSs, delivery ...

Orkin

Commercial Service Manager

Portland, OR

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Our Service Manager is a "pro" at protecting homes and businesses and knows how to train and ... You understand the balance between technical acumen and soft skills--like empathy and integrity ...

Daikin

HVAC Service Manager

Lake Oswego, OR

This role combines technical service expertise with a consultative sales approach. The ideal ... Manage sales channels, establish and maintain key relationships with customers, and meet sales ...

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All JobsTechnical Service JobsTechnical Service Manager JobsTechnical Service Manager Jobs in Portland, OR

Technical Service Manager information

See Portland, OR salary details

$66.3K

$124.6K

How much do technical service manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for technical service manager in Portland, OR is $120,059.00, according to ZipRecruiter salary data. Most workers in this role earn between $123,000.00 and $123,500.00 per year, depending on experience, location, and employer.

What is a technical service manager?

A Technical Service Manager is a professional responsible for overseeing technical support teams and ensuring that customer service requests and technical issues are resolved efficiently. They act as the bridge between customers and technical staff, helping to diagnose problems, implement solutions, and maintain high service standards. Technical Service Managers also coordinate training, manage service contracts, and work to improve processes for better client satisfaction. Their role is crucial in organizations that rely on technology to deliver products or services, as they ensure smooth operations and ongoing support.

What are the key skills and qualifications needed to thrive as a technical service manager?

To thrive as a Technical Service Manager, you need strong technical expertise in your industry, experience in service management, and often a relevant degree such as in engineering or information technology. Familiarity with customer relationship management (CRM) systems, IT service management (ITSM) tools like ServiceNow, and certifications such as ITIL are typically required. Leadership, problem-solving, and effective communication are crucial soft skills for managing teams and client expectations. These skills and qualifications are essential for delivering high-quality technical support, maintaining customer satisfaction, and driving continuous service improvement.

What are some common challenges a technical service manager faces when balancing customer expectations with technical limitations?

Technical Service Managers often encounter situations where customer demands exceed what is technically feasible within current resources or timelines. Balancing these expectations requires strong communication skills to set realistic goals, as well as a deep understanding of both the product and the customer’s needs. They must work closely with engineering, support, and sales teams to find workable solutions and ensure transparency throughout the process. Successfully navigating these challenges is key to maintaining client satisfaction and fostering long-term business relationships.

What is the difference between Technical Service Manager vs Service Engineer?

AspectTechnical Service ManagerService Engineer
CredentialsTypically requires a bachelor's degree in engineering or related field; certifications like PMP or technical certifications are commonUsually holds a technical diploma or associate degree; certifications depend on industry, such as HVAC or IT certifications
Work EnvironmentLeads teams, manages client relationships, oversees service operations, often in office and field settingsPerforms hands-on technical work, troubleshooting, and repairs, primarily in the field or on-site
Employer & Industry UsageUsed in manufacturing, IT, HVAC, and industrial sectors for service management rolesCommon in technical, industrial, and engineering sectors for field service roles

The Technical Service Manager focuses on overseeing service teams, managing client relationships, and ensuring service quality. In contrast, the Service Engineer performs direct technical work, troubleshooting, and repairs. Both roles require technical knowledge, but the manager role emphasizes leadership and coordination, while the engineer role emphasizes hands-on technical skills.

How much does a technical service manager make in the US?

A technical service manager in the US typically earns between $70,000 and $120,000 annually, depending on experience, industry, and location. Salaries can vary based on certifications, technical skills, and the size of the organization.

What does a technical service manager do?

A technical service manager oversees technical support and service operations within an organization, ensuring customer issues are resolved efficiently. They coordinate between technical teams and clients, manage service delivery, and often utilize tools like ticketing systems, while requiring strong communication and technical skills. The role may also involve training staff and maintaining service quality standards.

What cities near Portland, OR are hiring for Technical Service Manager jobs?

Cities near Portland, OR with the most Technical Service Manager job openings:

Technical Service Manager jobs near you
Infographic showing various Technical Service Manager job openings in Portland, OR as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $117,971 per year, or $56.7 per hour.

Service Manager

Bridge Property Management

Tualatin, OR • On-site

$32 - $36/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Bridge Property Management rating

6.9

Company rating: 6.9 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

126th of 254 rated facilities management

Job description

The Service Manager oversees maintenance operations for at least one apartment community (typically fewer than 600 apartments), providing hands-on leadership, vendor oversight, team development, and operational consistency to ensure high-quality service delivery and property readiness.
KEY RESPONSIBILITIES
  • Lead and manage all maintenance operations across at least 1 apartment community ensuring consistent service standards and resident satisfaction
  • Supervise, schedule, and prioritize daily maintenance activities including service requests, preventative maintenance, make-readies, and emergency response across assigned properties
  • Manage and develop maintenance staff - set performance expectations, conduct coaching, and mentor team members to build technical capability and career readiness
  • Oversee vendor and contractor relationships - schedule third-party work, negotiate service agreements, monitor quality, and ensure timely completion of repairs and replacements
  • Direct unit turn scheduling and execution to minimize vacancy days and ensure move-in readiness meets company standards
  • Conduct routine site inspections across assigned communities to assess property condition, curb appeal, safety compliance, and overall maintenance quality
  • Lead preventative and scheduled maintenance programs, ensuring timely execution, proper documentation, and compliance with company standards
  • Manage inventory control across assigned properties - monitor parts and supply levels, coordinate ordering, and ensure teams have adequate tools and materials
  • Perform needs assessments to identify repair, replacement, and capital improvement priorities, and communicate recommendations to Leadership
  • Provide advanced troubleshooting support for HVAC, plumbing, electrical, and building systems, serving as the escalation point for complex issues
  • Support repair, maintenance, and capital budget planning and cost management across assigned communities
  • Ensure all maintenance team members maintain required licenses and certifications (EPA, CPO, and applicable local/state requirements)
  • Lead safety meetings and maintain OSHA/MSDS compliance across all assigned properties
  • Follow and enforce company safety procedures and appearance standards

REQUIRED SKILLS/QUALIFICATIONS
  • Considerable experience (3-5+ years), advanced technical knowledge, and strong troubleshooting skills
  • Strong multifamily maintenance management experience
  • Advanced knowledge of HVAC, plumbing, electrical, carpentry, and general building systems
  • Strong leadership and customer service skills
  • EPA certification Type I, II, or Universal required; CPO preferred in some portfolios
  • Strong recordkeeping and team support skills
  • High School diploma or equivalent

PREFERRED QUALIFICATIONS
  • Bilingual communication ability where useful for the properties
  • High school diploma; trade school or some college
  • CAMT certification
  • Multifamily supervisory experience

COMMUNICATION SKILLS
  • Supervise and direct maintenance staff through clear daily work assignments, performance feedback, and team accountability
  • Communicate effectively with residents regarding maintenance activities, service timelines, and emergency procedures, ensuring a professional and responsive experience
  • Coordinate with leasing and office teams on unit turn timelines, move-in readiness, and property condition updates
  • Manage vendor and contractor communication - relay scope of work, schedule repairs, and follow up on completion quality and timelines
  • Lead regular safety meetings and communicate OSHA/MSDS compliance expectations to the maintenance team
  • Interface with Community Managers and Regional Vice Presidents on property condition, budget needs, and maintenance performance
  • Prepare written reports on service request volumes, turn metrics, preventive maintenance completion, and budget performance for leadership review

TECHNOLOGY SKILLS
  • Advanced proficiency in property management and work order platforms (e.g., Yardi, SmartRent) for tracking service requests, preventive maintenance completion, inventory levels and generate reports
  • Proficiency with HVAC diagnostic tools, pressure gauges, refrigerant charging equipment, and advanced troubleshooting instruments
  • Competency with digital tools for reading schematics, blueprints, and building system diagrams
  • Basic proficiency in scheduling, inventory management, and vendor coordination tools to support the Service Manager in daily operations
  • Ability to generate and review maintenance performance reports and dashboards for leadership communication

PHYSICAL/WORK REQUIREMENTS
  • Emergency/weekend support is required
  • Ability to lift 50 lbs

This job description is intended to describe the general nature and level of work performed by incumbents in this role. It is not intended to be an exhaustive list of duties, responsibilities, or qualifications. Duties may be changed or assigned at any time based on business need. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the role. Employment is subject to all applicable company policies and laws, including Fair Housing, safety, and nondiscrimination requirements.
WHY JOIN BRIDGE PROPERTY MANAGEMENT?
We are dedicated to fostering an inclusive workplace where everyone feels valued. Beyond recruitment, we continuously refine our workplace practices to support our employees' growth and success. We are also proud to support Environmental, Social, and Governance (ESG) initiatives across all Bridge properties and offices.
WHAT WE OFFER
  • Full Insurance benefit suite including Medical Insurance, Dental Insurance, Vision Insurance, Critical Illness Insurance, Accident Insurance, and Short Term Disability.
  • Company paid Life Insurance (option to buy additional available) and Long-Term Disability.
  • Access to Mental Health & Well-Being service.
  • 401K: Bridge Investment Group will match your contributions dollar-for-dollar, up to 6% of your pay. These contributions are fully vested immediately. Eligible employees are automatically enrolled at a 4% contribution rate. *The employee must be at least 21 years of age and have worked for the Company for at least 60 days.
  • Paid Time Off: Employee will accrue 5.23 hours of paid time off per pay period for a total of 17 days per year.
  • 11 Paid Holidays per year.
  • Following six (6) months of employment at the Company, you will be eligible per birth, adoption or placement of a child for four (4) weeks of paid parental leave as the primary caregiver to the child or two weeks of paid parental leave as the secondary caregiver to the child. Following two years of employment at the Company, you will be eligible for twelve weeks of paid parental leave per birth, adoption, or placement of a child if you are the primary caregiver of the child.
  • Tuition Reimbursement: Up to $5,000 per year of pre-approved tuition expenses will be reimbursed upon submission of approved documentation. Repayment obligations may apply if employment terminates prior to 24 months.

We at Bridge acknowledge and appreciate the uniqueness of each individual, understanding that our people are the key to our success. We are committed to fostering an inclusive environment where everyone feels respected and valued. Our dedication extends beyond our business goals to making a positive impact in our communities and upholding Sustainability and Responsibility (S&R) principles at our properties and corporate locations. We evaluate all candidates based on merit, without any discrimination based on race, color, religion, sex, age, disability, sexual orientation, national origin, or any other category protected by law. As an equal opportunity employer, we are devoted to creating an inclusive hiring process. We actively work to eliminate barriers and provide reasonable accommodations to qualified individuals with disabilities. Our goal is to provide fair opportunities and access throughout the recruitment, hiring, and employment experience.
JOB CODE: 1000985

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