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Technical Service Manager Jobs in Arizona (NOW HIRING)

Service Manager Functional area: Service Onsite or Remote: Onsite Country/Region: US City: Tucson ... Strong mechanical/technical background is required for issue resolution & reasoning/discussing ...

The Service Manager is a critical leadership role that's responsible for all service activities ... Strong mechanical/technical background is required for issue resolution & reasoning/discussing ...

Mine Technical Services Manager

Chandler, AZ · On-site

$111K - $112K/yr

Stantec is seeking an experienced Mine Technical Services Manager for a Western US (based in one of our many Western US offices) position. Our offices are uniquely situated with a strong team of ...

Service Manager

Phoenix, AZ · On-site

$75K - $95K/yr

Associates degree, technical focus preferred. * At least 3 years' service management experience in facilities, HVAC, or energy/sustainability services. * Experience with business to business sales ...

Mine Technical Services Manager

Phoenix, AZ · On-site

$115K - $115K/yr

Stantec is seeking an experienced Mine Technical Services Manager for a Western US (based in one of our many Western US offices) position. Our offices are uniquely situated with a strong team of ...

The MSP Manager, Service will manage technical teams, oversee projects, and maintain strong client relationships. Key Responsibilities: * Lead, mentor, and manage technical teams, including ...

Showing results 41-60

Technical Service Manager information

See Arizona salary details

$58.2K

$109.5K

How much do technical service manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for technical service manager in Arizona is $105,498.00, according to ZipRecruiter salary data. Most workers in this role earn between $108,100.00 and $108,600.00 per year, depending on experience, location, and employer.

What is a technical service manager?

A Technical Service Manager is a professional responsible for overseeing technical support teams and ensuring that customer service requests and technical issues are resolved efficiently. They act as the bridge between customers and technical staff, helping to diagnose problems, implement solutions, and maintain high service standards. Technical Service Managers also coordinate training, manage service contracts, and work to improve processes for better client satisfaction. Their role is crucial in organizations that rely on technology to deliver products or services, as they ensure smooth operations and ongoing support.

What are the key skills and qualifications needed to thrive as a technical service manager?

To thrive as a Technical Service Manager, you need strong technical expertise in your industry, experience in service management, and often a relevant degree such as in engineering or information technology. Familiarity with customer relationship management (CRM) systems, IT service management (ITSM) tools like ServiceNow, and certifications such as ITIL are typically required. Leadership, problem-solving, and effective communication are crucial soft skills for managing teams and client expectations. These skills and qualifications are essential for delivering high-quality technical support, maintaining customer satisfaction, and driving continuous service improvement.

What are some common challenges a technical service manager faces when balancing customer expectations with technical limitations?

Technical Service Managers often encounter situations where customer demands exceed what is technically feasible within current resources or timelines. Balancing these expectations requires strong communication skills to set realistic goals, as well as a deep understanding of both the product and the customer’s needs. They must work closely with engineering, support, and sales teams to find workable solutions and ensure transparency throughout the process. Successfully navigating these challenges is key to maintaining client satisfaction and fostering long-term business relationships.

What is the difference between Technical Service Manager vs Service Engineer?

AspectTechnical Service ManagerService Engineer
CredentialsTypically requires a bachelor's degree in engineering or related field; certifications like PMP or technical certifications are commonUsually holds a technical diploma or associate degree; certifications depend on industry, such as HVAC or IT certifications
Work EnvironmentLeads teams, manages client relationships, oversees service operations, often in office and field settingsPerforms hands-on technical work, troubleshooting, and repairs, primarily in the field or on-site
Employer & Industry UsageUsed in manufacturing, IT, HVAC, and industrial sectors for service management rolesCommon in technical, industrial, and engineering sectors for field service roles

The Technical Service Manager focuses on overseeing service teams, managing client relationships, and ensuring service quality. In contrast, the Service Engineer performs direct technical work, troubleshooting, and repairs. Both roles require technical knowledge, but the manager role emphasizes leadership and coordination, while the engineer role emphasizes hands-on technical skills.

How much does a technical service manager make in the US?

A technical service manager in the US typically earns between $70,000 and $120,000 annually, depending on experience, industry, and location. Salaries can vary based on certifications, technical skills, and the size of the organization.

What does a technical service manager do?

A technical service manager oversees technical support and service operations within an organization, ensuring customer issues are resolved efficiently. They coordinate between technical teams and clients, manage service delivery, and often utilize tools like ticketing systems, while requiring strong communication and technical skills. The role may also involve training staff and maintaining service quality standards.

What are the most commonly searched types of Technical Service jobs in Arizona?

The most popular types of Technical Service jobs in Arizona are:

What cities in Arizona are hiring for Technical Service Manager jobs?

Cities in Arizona with the most Technical Service Manager job openings:

Infographic showing various Technical Service Manager job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $105,498 per year, or $50.7 per hour.

HVAC Controls - Technical Service Engineer (TSE) II

Tucson, AZ • On-site

ENFRA LLC
Construction • 1 - 5K employees

Other

This job post has expired today. Applications are no longer accepted.


Job description

About Us

At ENFRA, we blend a rich history with a forward-looking vision. With over 100 years of experience, we are a pillar of stability in the energy infrastructure industry and a leader in innovative energy solutions. Our commitment to leveraging emerging technologies ensures that we remain at the forefront of the Energy-as-a-Service sector.

We believe in growth—not just for our business, but for our people. Our team members have the opportunity to advance their careers in a supportive environment that values continuous learning and development. We embrace innovation and encourage creative problem solving to tackle the energy infrastructure and energy challenges of tomorrow.

Inclusion is at the heart of our culture. We strive to create a workplace where every voice is heard and valued, fostering a collaborative environment where diverse perspectives drive our success.

Join us to be part of a legacy of excellence and a future of groundbreaking advancements. At ENFRA, stability, innovation, and growth are more than just values—they are the pillars of our continued success.

Overview

The Technical Services Engineer (TSE) II is a technical expert who supports Integrated Solutions (IS) project delivery as a member of IS Technical Services (TS) team. The TSE will provide technical authority and direction in the development and successful implementation of energy conservation measures for retro‑commissioning (RCx) activities. The role provides technical authority in all phases of the commissioning (Cx) process and collaborates with the engineer of record in system optimization, and solutions development in the field. Additionally the TSE supports standards and process development, as well as training and mentorship of TS staff. The role works in close collaboration with project energy managers, and TS team managers to ensure project outcomes are met.

A TSE has a very high level of experience and expertise in the fields of MEP design and implementation with emphasis on building automation and energy management.

Responsibilities
  • Pre‑Engineering
    • Provides technical assistance to pre‑engineering teams during data collection surveys.
  • Design and Pre‑Construction
    • Leads site surveys to determine existing facility conditions and the requirements to complete the scope of work.
    • Develops energy conservation strategies to execute the project scope of work related to retro‑commissioning and assists design team with integration of all energy conservation strategies to ensure all systems have a comprehensive and unified approach to energy management.
    • Reviews Requests For Proposals (RFPs) for equipment and services procurement to ensure project outcomes are accounted for.
    • Collaborates with the engineering of projects in accordance with engineering best practices, company standards, and in compliance with any and all applicable codes.
    • Assists the project team with review of critical equipment and system submittals for conformance with contract documents and project outcome requirements.
    • Conducts commissioning and occasional peer reviews of design documents.
    • Advises the project team, in collaboration with the engineer of record, on the technical and resource requirements necessary to meet project outcomes
  • Construction and Acceptance
    • Assists the project team with site visits to review progress, quality of installation, and identify deficiencies.
    • Troubleshoots equipment/system installation and setup problems.
    • Provides technical support to the implementation team to complete the project requirements and meet project outcomes.
    • Assists in the optimization of complex equipment/system upgrades.
  • Other
    • Identifies gaps in project execution and creates standards/processes to solve the issues.
    • Supports or develops new tools supporting project execution.
    • Problem solves system integration and operation of systems.
    • Upholds and promotes the ENFRA brand by guaranteeing excellence in the execution of work and ensuring a positive client experience.
    • Performs the assigned duties with minimal supervision, while working in a team problem‑solving environment.
    • Provides leadership, coaching, and/or mentoring to other employees within the Technical Services organization.
    • Completes technical reports or related documents as required.
    • Develops training material for Technical Services teams.
    • Provides post‑implementation on‑site operations and maintenance training for staff.
    • Informs significant business decisions while successfully executing other project assignments.
    • Provides a technical focus and balance between project constraints and required outcomes for the Technical Services organization
    • Any other duties as assigned by company leadership.
QualificationsRequired Education, Experience, and Qualifications
  • 6-10 years of experience in engineering design, energy management, or retro‑commissioning.
  • Professional Mechanical Engineering (PE) license.
  • Possesses expert technical knowledge of the subject matter.
  • Effective verbal and written communication skills and Customer/Client orientation.
  • Leadership skills with the ability to develop and mentor others.
  • Ability to problem solve and analyze complex systems.
  • Detail‑oriented and willing to tackle various ongoing projects with competing deadlines.
  • Ability to multitask and perform duties outside of the scope of work when necessary.
Preferred Education, Experience, and Qualifications
  • Central Energy Plant (CEP), Healthcare, or Higher Education project experience.
  • Chilled Water, Heating Water, Steam, and Tower Water system project experience.
  • Hydronic system distribution project experience.
  • Building automation, controls, and systems integration project experience
  • Test and Balance project experience
  • Energy Management project experience
  • AutoCAD and REVIT.
Travel Requirements
  • 50% of time will be spent traveling to job site(s)/office location.
Physical Activities
  • Ascending and descending ladders, stairs, scaffolding, ramps, poles
  • Climbing stairs.
  • Remaining in a stationary position, often standing or sitting for prolonged periods
  • Moving about to accomplish tasks or moving from one worksite to another
  • Repeating motions that may include the wrists, hands and/or fingers
Environmental Conditions
  • Outdoor elements such as precipitation and wind
  • Noisy environment
  • Quiet environment
Physical Demands
  • Medium work that includes adjusting and/or moving objects up to 50 pounds
Pay Range

USD $101,610.00 - USD $135,640.00 /Yr.

ENFRA is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and Individuals with Disabilities, and participates in the e-Verify program. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other classification protected by law.

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