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Technical Service Manager Jobs in Arizona (NOW HIRING)

Maintain close communication with Technical Service Manager, Regional Service Manager, and the Technical Phone Support team to ensure accurate resolution of service issues * Develop strong working ...

Maintain close communication with Technical Service Manager, Regional Service Manager, and the Technical Phone Support team to ensure accurate resolution of service issues * Develop strong working ...

Maintain close communication with Technical Service Manager, Regional Service Manager, and the Technical Phone Support team to ensure accurate resolution of service issues * Develop strong working ...

Maintain close communication with Technical Service Manager, Regional Service Manager, and the Technical Phone Support team to ensure accurate resolution of service issuesDevelop strong working ...

Key Requirements: • College diploma in electronics, computer science, electromechanics, or related field • Previous management or supervisory experience in technical services • Strong ...

Considerable experience (3-5+ years), advanced technical knowledge, and strong troubleshooting ... Service Manager in daily operations * Ability to generate and review maintenance performance ...

Considerable experience (3-5+ years), advanced technical knowledge, and strong troubleshooting ... Service Manager in daily operations * Ability to generate and review maintenance performance ...

Showing results 21-40

Technical Service Manager information

See Arizona salary details

$58.2K

$109.5K

How much do technical service manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for technical service manager in Arizona is $105,498.00, according to ZipRecruiter salary data. Most workers in this role earn between $108,100.00 and $108,600.00 per year, depending on experience, location, and employer.

What is a technical service manager?

A Technical Service Manager is a professional responsible for overseeing technical support teams and ensuring that customer service requests and technical issues are resolved efficiently. They act as the bridge between customers and technical staff, helping to diagnose problems, implement solutions, and maintain high service standards. Technical Service Managers also coordinate training, manage service contracts, and work to improve processes for better client satisfaction. Their role is crucial in organizations that rely on technology to deliver products or services, as they ensure smooth operations and ongoing support.

What are the key skills and qualifications needed to thrive as a technical service manager?

To thrive as a Technical Service Manager, you need strong technical expertise in your industry, experience in service management, and often a relevant degree such as in engineering or information technology. Familiarity with customer relationship management (CRM) systems, IT service management (ITSM) tools like ServiceNow, and certifications such as ITIL are typically required. Leadership, problem-solving, and effective communication are crucial soft skills for managing teams and client expectations. These skills and qualifications are essential for delivering high-quality technical support, maintaining customer satisfaction, and driving continuous service improvement.

What are some common challenges a technical service manager faces when balancing customer expectations with technical limitations?

Technical Service Managers often encounter situations where customer demands exceed what is technically feasible within current resources or timelines. Balancing these expectations requires strong communication skills to set realistic goals, as well as a deep understanding of both the product and the customer’s needs. They must work closely with engineering, support, and sales teams to find workable solutions and ensure transparency throughout the process. Successfully navigating these challenges is key to maintaining client satisfaction and fostering long-term business relationships.

What is the difference between Technical Service Manager vs Service Engineer?

AspectTechnical Service ManagerService Engineer
CredentialsTypically requires a bachelor's degree in engineering or related field; certifications like PMP or technical certifications are commonUsually holds a technical diploma or associate degree; certifications depend on industry, such as HVAC or IT certifications
Work EnvironmentLeads teams, manages client relationships, oversees service operations, often in office and field settingsPerforms hands-on technical work, troubleshooting, and repairs, primarily in the field or on-site
Employer & Industry UsageUsed in manufacturing, IT, HVAC, and industrial sectors for service management rolesCommon in technical, industrial, and engineering sectors for field service roles

The Technical Service Manager focuses on overseeing service teams, managing client relationships, and ensuring service quality. In contrast, the Service Engineer performs direct technical work, troubleshooting, and repairs. Both roles require technical knowledge, but the manager role emphasizes leadership and coordination, while the engineer role emphasizes hands-on technical skills.

How much does a technical service manager make in the US?

A technical service manager in the US typically earns between $70,000 and $120,000 annually, depending on experience, industry, and location. Salaries can vary based on certifications, technical skills, and the size of the organization.

What does a technical service manager do?

A technical service manager oversees technical support and service operations within an organization, ensuring customer issues are resolved efficiently. They coordinate between technical teams and clients, manage service delivery, and often utilize tools like ticketing systems, while requiring strong communication and technical skills. The role may also involve training staff and maintaining service quality standards.

What are the most commonly searched types of Technical Service jobs in Arizona?

The most popular types of Technical Service jobs in Arizona are:

What cities in Arizona are hiring for Technical Service Manager jobs?

Cities in Arizona with the most Technical Service Manager job openings:

Infographic showing various Technical Service Manager job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $105,498 per year, or $50.7 per hour.

Wastewater Technical Services Manager

Tucson, AZ • On-site

$79K - $110K/yr

Other

Posted 24 days ago


Job description

## Wastewater Technical Services ManagerApplylocations: Tucson, AZ: OUTLYING FACILITIES SUB-REGIONAL FACILITYtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR104130# **Job Description Summary**Department - Regional Wastewater Reclamation# **Job Description****OPEN UNTIL FILLED****Job Type: Classified****Job Classification: 5305 - Wastewater Technical Services Manager****Salary Grade: 16****Pay Range****Hiring Range: $79,185 - $95,056 Annually****Pay Range: $79,185 - $110,905 Annually****Range Explanation:*** Hiring Range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.* Pay Range is the entire compensation range for the position.***The first review of applications will be on 08/21/2026.***Pima County Regional Wastewater Reclamation Department is seeking candidates for a Technical Services Manager responsible for overseeing process optimization machine learning associated with the operation of a large wastewater utility. This is a technical role and ideal candidates should have process and data management experience, preferably with direct technical leadership experience and strong troubleshooting skills.**Essential Functions:**As defined under the Americans with Disabilities Act, this classification may include any of the following tasks, knowledge, skills, and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class. Work assignments may vary depending on the department’s need and will be communicated to the applicant or incumbent by the supervisor.* Plans, organizes, and manages the activities of professional and technical personnel engaged in specialized wastewater process operations;* Coordinates engineering evaluations and reviews activities with various city and County departments, private utilities and firms, and state or federal agencies;* Analyzes and determines effectiveness of treatment processes and ensures RWRD’s compliance with applicable laws, regulations and guidelines;* Develops wastewater process control policies, procedures and standards in conformance to local, state and federal laws and regulations;* Develops process improvements, writes technical reports and white papers;* Plans, reviews and prepares reports and proposals for new projects;* Responds to public requests for information and resolves complaints;* Develops departmental budget performs return on investment evaluations and monitors contracts and expenditures;* Advises on all matters pertaining to wastewater design, process control, odor control, energy usage and systems troubleshooting;* Trains, supervises and evaluates assigned personnel;* May provide expert testimony in court cases involving permit appeals and ground water degradation issues;* Develops general control narrative outlines and basic P&ID’s, evaluates existing control narratives for functionality and efficiency and revises control parameters as required.**Minimum Qualifications:****Bachelor’s degree of Science from an accredited college or university with a major in s STEM (science, technology, engineering, or mathematics) discipline or a closely-related field as determined by the department head at the time of recruitment AND four years of experience in either water pollution control, project management, industrial facility operations and maintenance, engineering or water/wastewater industry technical consulting INCLUDING two years of supervisory or management experience.****(Possession of current Arizona Department of Environmental Quality (ADEQ) Grade 4 Wastewater or Water Treatment Plant Operator Certification may substitute for Bachelor’s degree)****(Relevant experience and/or education from an accredited college or university may be substituted.)****OR:****Four years with Pima County as a Wastewater Technical Training Supervisor, Wastewater Operations & Maintenance Supervisor II, Wastewater Operations Manager, Wastewater Planning Manager, or related position as determined by the department head INCLUDING one year of supervisory experience.****Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application. Preferred Qualifications: (Be specific in describing your experience in your application. Ensure the descriptions provided illustrate your competencies, specifically addressing the required and preferred qualifications.):*** Bachelor's of science in mechanical or environmental engineering, or equivalent four-year engineering degree. (In-field professional engineering experience a plus.)* Minimum two (2) years experience with AutoCAD, SolidWorks, Rivet, or plan-set-to-data system integration.* Minimum two (2) years experience with applications involving Thermodynamics, Flow Dynamics, or Systematic Process Optimization methods.* Minimum two (2) years experience with metals and materials science, piping and support structures, mechanical equipment selection, and 3D design work.* Minimum two (2) years experience in program management, process management, or other engineering modeling software.**Selection Procedure:** **Pima County Human Resources Department reserves the right to admit to the selection process only those candidates that meet the minimum qualifications. All applications will be assessed based on an evaluation of the listed education and experience. Candidates meeting the minimum qualifications may be further evaluated/scored against any advertised Preferred Qualifications. The hiring authority will interview and select the successful candidate from a referral list provided by Human Resources. Additional assessments/testing may be required as part of the selection process.****Supplemental Information:**Licenses and Certificates: **Valid driver license is required at time of application.**Valid**AZ** driver license is required at time of appointment. The successful applicant will be subject to a 39-month DOT Motor Vehicle Record review to determine applicant’s suitability to operate county vehicles in accordance with Pima County administrative procedures. Failure to obtain and maintain the required licenses and certifications shall be grounds for termination. Any offer of employment resulting from this recruitment is contingent upon Fleet Services’ review and approval of the candidate’s driving record.Special Notice Items: The County requires pre-employment background checks. Successful candidates will receive a post-offer, pre-employment background screening to include verification of work history, education, and criminal conviction history. A prior criminal conviction will not automatically disqualify a candidate from employment with the County. Some positions may require satisfactory completion of a personal background investigation by the court or law enforcement agencies, due to the need for access to County Attorney and Court facilities, records, and communication systems.Physical/Sensory Requirements: All positions require sufficient body flexibility, mobility, stamina, and balance to allow for standing, walking, sitting, grasping and manipulation of work objects, frequent bending, stooping, reaching, climbing stairs/ladders; regular or occasional crawling, kneeling, squatting, lifting/ carrying objects up to 50 pounds, pushing and pulling objects up to 75 pounds, donning/doffing fall protection to work in confined spaces; interpreting written manuals, gauges, etc., including distinguishing various colors; comprehending voice communications in-person, over a radio/phone, and hearing operating equipment; operation of machinery and powered industrial equipment. Motion Activity - bending, kneeling, reaching; Motion Activity - grasping; Hearing Activity - on a radio, behind themselves, equipment alarms; Speaking Activity - in person, on the phone, on a radio; Vision - operate a motor vehicle, distinguish colors, depth perception and peripheral vision.Working Conditions: All positions require outdoor work, including during inclement and hot weather, and exposure to waterborne pathogens/agents, hazardous materials and gases, water hazards and wet/slippery surfaces, odors, fumes, humidity, dirt, dust, traffic hazards, venomous pests, uneven surfaces, and electric arc flash potential.EEO Information: **Pima County Government is an Equal Employment Opportunity employer.**We are committed to an inclusive and diverse workforce and will not discriminate in employment opportunities or practices on the basis of race, color, religion, national origin, age, disability, gender, sexual orientation, kinship, political interest, or any other characteristic protected by law. #J-18808-Ljbffr