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Technical Service Manager Flooring Jobs (NOW HIRING)

Classet

Technical Service Manager

New York, NY · On-site

$70K - $90K/yr

Devocion is Hiring a Technical Service Manager! Location: New York, NY Schedule: Full-Time (may require overtime, weekends, and holidays) Pay Rate: $70,000 - $90,000 annually (based on experience ...

Fmc

OR · On-site

$115K - $116K/yr

The Technical Service Manager (TSM) handles all the technical support functions for their area on behalf of FMC. This person works closely with the sales team and the regional sales leadership in the ...

RESA Service LLC

Technical Service Manager

Lincoln, NE

$101K - $102K/yr

Position Summary The Technical Service Manager (TSM) will develop and maintain relationships with potential and existing clients within the technical and manufacturing fields. Identify opportunities ...

SAP

Technical Service Manager

Chicago, IL · On-site

$119K - $120K/yr

Technical Service Managers (TSMs) oversee all technical aspects of the customer lifecycle, providing proactive, fixed-scope, outcome-based services across the full SAP stack. ECS helps customers ...

SAP SuccessFactors

Technical Service Manager

Chicago, IL · On-site

$119K - $120K/yr

Technical Service Managers (TSMs) oversee all technical aspects of the customer lifecycle, providing proactive, fixedscope, outcomebased services across the full SAP stack. ECS helps customers ...

Daikin

Technical Service Manager

Kansas City, MO

$107K - $107K/yr

The Technical Service Mgr supports internal and external customers who install, repair, and maintain heating and air-conditioning systems for an assigned geographical region. The Technical Service ...

Flintgroup

Technical Service Manager

Pine Bluff, AR · On-site

$108K - $109K/yr

The Technical Service Manager leads the technical interface between Flint Group and key customers in the wide web flexographic and gravure printing segments. Specializing in water based and solvent ...

Daikin

TECHNICAL SERVICE MANAGER

Louisville, KY

$106K - $106K/yr

Service Bulletin support to internal and external customers and provides implementation of ... Train & Audit Independent Distributor trainers and technical managers, when required. * Participate ...

Empire Packing

TECHNICAL SERVICE MANAGER

Memphis, TN · On-site

$90K - $121K/yr

Technical Service Manager - MEMPHIS, TN Principle Responsibilities: * Maintain product integrity ... Slippery floors, extreme temperatures and loud noises * Assist with directing inventory assistants ...

Daikin

TECHNICAL SERVICE MANAGER

Louisville, KY

$106K - $106K/yr

Service Bulletin support to internal and external customers and provides implementation of ... Train & Audit Independent Distributor trainers and technical managers, when required. * Participate ...

Rentokil

Technical Service Manager

Columbus, OH · On-site

$112K - $112K/yr

Works collaboratively with Technical Account Managers and National Account Managers to drive ... floors, etc) * Fingering and Repetitive motions; such as movement of wrists, hands and fingers ...

Rentokil

Technical Service Manager

Springfield, IL

$115K - $115K/yr

Works collaboratively with Technical Account Managers and National Account Managers to drive ... floors, etc) * Fingering and Repetitive motions; such as movement of wrists, hands and fingers ...

Rentokil

$115K - $115K/yr

Works collaboratively with Technical Account Managers and National Account Managers to drive ... floors, etc) * Fingering and Repetitive motions; such as movement of wrists, hands and fingers ...

Terminix

Technical Service Manager

Olympia, WA · On-site

$124K - $124K/yr

Works collaboratively with Technical Account Managers and National Account Managers to drive ... floors, etc) * Fingering and Repetitive motions; such as movement of wrists, hands and fingers ...

Rentokil

Technical Service Manager

Springfield, IL

$115K - $115K/yr

Works collaboratively with Technical Account Managers and National Account Managers to drive ... floors, etc) * Fingering and Repetitive motions; such as movement of wrists, hands and fingers ...

Rentokil

Technical Service Manager

Phoenix, AZ

$115K - $115K/yr

Works collaboratively with Technical Account Managers and National Account Managers to drive ... floors, etc) * Fingering and Repetitive motions; such as movement of wrists, hands and fingers ...

Rentokil

Technical Service Manager

Springfield, IL · On-site +1

$115K - $115K/yr

Works collaboratively with Technical Account Managers and National Account Managers to drive ... floors, etc) * Fingering and Repetitive motions; such as movement of wrists, hands and fingers ...

Rentokil

Technical Service Manager

Madison, WI · On-site

$116K - $117K/yr

Works collaboratively with Technical Account Managers and National Account Managers to drive ... floors, etc) * Fingering and Repetitive motions; such as movement of wrists, hands and fingers ...

Rentokil

Technical Service Manager

Springfield, IL · On-site

$115K - $115K/yr

Works collaboratively with Technical Account Managers and National Account Managers to drive ... floors, etc) * Fingering and Repetitive motions; such as movement of wrists, hands and fingers ...

Rentokil

Technical Service Manager

Columbus, OH · On-site

$112K - $112K/yr

Works collaboratively with Technical Account Managers and National Account Managers to drive ... floors, etc) * Fingering and Repetitive motions; such as movement of wrists, hands and fingers ...

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All JobsTechnical Service Flooring JobsTechnical Service Manager Flooring Jobs

Technical Service Manager Flooring information

See salary details

$62.5K

$117.5K

How much do technical service manager flooring jobs pay per year?

As of Jun 15, 2026, the average yearly pay for technical service manager flooring in the United States is $113,209.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,000.00 and $116,500.00 per year, depending on experience, location, and employer.

How does a Technical Service Manager in Flooring typically collaborate with sales and installation teams to ensure project success?

As a Technical Service Manager in Flooring, you'll work closely with both sales and installation teams to ensure that client needs are met from pre-sale through project completion. This often involves providing technical expertise during the sales process, assisting with product specifications, and troubleshooting installation challenges on-site. You'll also coordinate training sessions for installers and respond to technical inquiries to prevent or resolve issues quickly. Effective communication and teamwork are essential, as your input helps align product capabilities with client expectations and ensures smooth project execution.

What are the key skills and qualifications needed to thrive as a Technical Service Manager Flooring, and why are they important?

To thrive as a Technical Service Manager Flooring, you need in-depth knowledge of flooring materials, installation techniques, and project management, often supported by a background in construction, engineering, or a related field. Familiarity with CAD design software, project management tools, and relevant industry certifications such as OSHA safety training is typically expected. Excellent problem-solving, customer service, and leadership skills are vital for managing teams and client relationships. These skills ensure efficient project execution, high-quality outcomes, and customer satisfaction in a competitive construction environment.

What is the difference between Technical Service Manager Flooring vs Flooring Installer?

AspectTechnical Service Manager FlooringFlooring Installer
CredentialsTechnical certifications, industry-specific trainingOn-the-job training, vocational certifications
Work EnvironmentOffice, client sites, technical support rolesOn-site installation locations
Employer & Industry UsageManufacturers, distributors, service providersConstruction companies, contractors
Primary FocusTechnical support, troubleshooting, client consultationPhysical installation of flooring materials

The Technical Service Manager Flooring primarily focuses on providing technical support, troubleshooting, and client consultation within the flooring industry, often working in office settings or at client sites. In contrast, a Flooring Installer is directly involved in the physical installation of flooring materials on-site. While both roles require knowledge of flooring products, the manager's role is more technical and supervisory, whereas the installer performs hands-on installation work.

What does a Technical Service Manager in Flooring do?

A Technical Service Manager in Flooring oversees the technical aspects of flooring product installations, maintenance, and customer support. They provide expert advice to clients, troubleshoot issues, and ensure that flooring products meet quality standards. Their role often involves training contractors or installers, addressing warranty claims, and collaborating with sales teams to resolve technical concerns. This position requires in-depth knowledge of flooring materials, installation techniques, and industry regulations.
Infographic showing various Technical Service Manager Flooring job openings in the United States as of June 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 100% In-person job distribution, with an average salary of $113,209 per year, or $54.4 per hour.
Technical Service Manager

Technical Service Manager

Classet

New York, NY • On-site

$70K - $90K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

Devocion is Hiring a Technical Service Manager!

Location: New York, NY
Schedule: Full-Time (may require overtime, weekends, and holidays)
Pay Rate: $70,000 - $90,000 annually (based on experience)
Employment Type: Full-Time

Description

Devocion is seeking a highly skilled Technical Service Manager to oversee technician operations, equipment quality control, and service support for wholesale partners. This role blends technical expertise in coffee equipment with leadership, planning, and client service management.

The Technical Service Manager will manage Devocion's Coffee Tech Team while ensuring that wholesale partners receive timely equipment maintenance, technical support, and high-quality service standards. This position requires a deep understanding of coffee equipment, strong communication skills, and the ability to coordinate service operations across multiple partners and vendors.

Overview

In this role, you will manage technician operations, coordinate maintenance schedules, maintain equipment quality standards, and ensure prompt service for wholesale partners. You will collaborate closely with internal teams including Wholesale, Education, and Operations to maintain a high level of client satisfaction and equipment reliability.

This position requires a hands-on technical leader with strong coffee equipment knowledge, service coordination experience, and the ability to manage technician workflows and client communications.

Responsibilities

Technical Operations & Team Management

  • Manage and lead Devocion's Coffee Tech Team.
  • Oversee equipment maintenance and service support for wholesale partners.
  • Coordinate emergency technical service coverage seven days per week.
  • Develop and maintain technician standard operating procedures.
  • Manage internal technician communication standards.

Client Service & Equipment Management

  • Maintain service schedules and coordinate weekly/monthly client maintenance.
  • Ensure service reports and quote documentation are submitted accurately and on time.
  • Maintain high service standards and work with the Wholesale Team to achieve over 90% client satisfaction.
  • Create and maintain troubleshooting guides for wholesale partners.

Equipment & Vendor Coordination

  • Manage communication with equipment vendors and purchasing teams.
  • Coordinate parts orders, repairs, and equipment procurement.
  • Manage inventory for used equipment and tech lab parts.
  • Stay up to date with new equipment offerings and coordinate vendor training.

Training & Education

  • Execute technical education and equipment training for wholesale partners.
  • Work with the Education Director and Wholesale Director to maintain equipment quality standards.
  • Attend at least two coffee cuppings per month with Devocion's Master Roaster.

Additional Responsibilities

  • Assist with equipment setup for events and programming as needed.
  • Support sustainability initiatives and environmental practices.
  • Participate in company training and uphold Devocion's company culture, values, and service standards.
  • Conduct periodic performance evaluations and provide feedback to team members.

Requirements

Must Have
  • Valid driver's license
  • Ability to work overtime and weekends
  • Technician experience
  • Coffee equipment knowledge
Nice to Have
  • Excellent customer service skills and professionalism
Additional Qualifications
  • Strong knowledge of coffee equipment including drip brewers, grinders, and espresso machines (single and double boiler).
  • Barista experience with strong coffee knowledge.
  • Strong administrative and organizational skills.
  • Proficiency with email, Slack, Google Docs, and Google Sheets.
  • Excellent communication skills in English for service documentation and client communication.
  • Public speaking ability for training and partner education.
Physical Requirements
  • Ability to travel within New York City, New York State, and occasionally out of state.
  • Ability to lift up to 50 lbs.
  • Ability to stand and walk for extended periods.
  • Ability to perform physical tasks such as bending, twisting, and reaching.

Benefits

  • Paid Time Off
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) Retirement Plan
  • Free coffee and additional company perks
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About Classet

Sourced by ZipRecruiter

We're on a mission Classet was founded to improve the massive skills gap and the challenge to find true upward mobility in the blue collar space. We believe everyone should have access to a quality, economically sustainable, and rewarding career. We want to help make that a reality. Classet Helps Companies Find and Train Skilled Workers We use software, content, and our community to help companies promote their opportunities, find people to hire, and ultimately accelerate the training process.

Industry

Internet and it

Company size

1 - 10 Employees

Headquarters location

Chicago, IL, US

Year founded

2021

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