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Technical Representative Jobs in Edgewater, MD (NOW HIRING)

Represent GSMA within Washington in fora and groups discussing technology evolution of mobile networks to represent GSMA's technical interest in the enablement of advanced mobile networks globally ...

Proactively identify, develop, and demonstrate custom solutions and integrations with minimal supervision, frequently acting as the primary technical representative on-site. * Bridge Environments:

Technical Director

Columbia, MD · On-site

$190K - $215K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Externally, you will represent eSimplicity in customer engagements, industry forums, and teaming conversations with partners such as Palantir, and position the firm as a trusted technical authority ...

Technical Director

Columbia, MD · On-site

$190K - $215K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Externally, you will represent eSimplicity in customer engagements, industry forums, and teaming conversations with partners such as Palantir, and position the firm as a trusted technical authority ...

Mechanical Engineer

Washington, DC · On-site +1

$120K - $156K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Serves as Contracting Officer's Technical Representative (COTR). Prior to project performance, reviews plans, specifications and cost estimates for technical adequacy. During project performance ...

This position provides technical oversight and guidance across five DCISE task areas and serves as the contractor representative to DCISE executive leadership. The Technical Lead will direct a team ...

Technical Writer

Washington, DC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Coordinate with technical staff to gather, organize, and validate system administration steps ... Less than 10% PHYSICAL DEMANDS The physical demands described here are representative of those that ...

Technical Writer

Washington, DC · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Coordinate with technical staff to gather, organize, and validate system administration steps ... Less than 10% PHYSICAL DEMANDS The physical demands described here are representative of those that ...

Technical Writer

Washington, DC · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Coordinate with technical staff to gather, organize, and validate system administration steps ... Less than 10% PHYSICAL DEMANDS The physical demands described here are representative of those that ...

Overview We are seeking a Technical Writer to join our team. TekSynap is a fast growing high-tech ... Less than 10% PHYSICAL DEMANDS The physical demands described here are representative of those that ...

The Technical Lead will direct a team of cyber threat analysts and intelligence professionals who ... Serve as the contractor representative to DCISE executive leadership * Supervise a team of cyber ...

Showing results 21-40

Technical Representative information

See Edgewater, MD salary details

$13

$25

$43

How much do technical representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for technical representative in Edgewater, MD is $25.55, according to ZipRecruiter salary data. Most workers in this role earn between $19.13 and $30.34 per hour, depending on experience, location, and employer.

What is the difference between Technical Representative vs Customer Service Technician?

AspectTechnical RepresentativeCustomer Service Technician
Required credentialsTechnical certifications, associate or bachelor’s degree in related fieldHigh school diploma or equivalent, technical training often preferred
Work environmentFieldwork, client sites, or office settingsService centers, client locations, or remote
Employer and industry usageManufacturing, technology, telecommunicationsElectronics, appliances, technical support
Common search intentTechnical skills, product knowledge, troubleshootingCustomer support, issue resolution, product assistance

The main difference is that Technical Representatives typically have more technical certifications and focus on troubleshooting, installation, and technical support in various industries. Customer Service Technicians often handle customer inquiries and basic repairs. Both roles require technical knowledge but differ in scope and environment.

What are some common challenges technical representatives face when supporting customers, and how can these be managed effectively?

Technical Representatives often encounter challenges such as translating complex technical information into clear, understandable language for customers, and managing high volumes of support requests while maintaining quality service. Successfully addressing these challenges requires strong communication skills, adaptability, and effective time management. Building a deep understanding of the company’s products, staying up-to-date with updates, and collaborating closely with engineering or product teams can help Technical Representatives provide accurate solutions and maintain customer satisfaction.

What are the key skills and qualifications needed to thrive as a technical representative?

To thrive as a Technical Representative, you need a solid understanding of product knowledge, troubleshooting, and customer service, often supported by a degree or certification in a relevant technical field. Familiarity with CRM systems, ticketing software, and diagnostic tools is typically required. Strong communication skills, patience, and problem-solving abilities help build trust and effectively resolve client issues. These skills are crucial for delivering technical solutions efficiently while maintaining customer satisfaction and loyalty.

What is a technical representative?

Technical Representatives are professionals who serve as the bridge between a company and its customers, providing expert knowledge about products or services. They assist customers by troubleshooting issues, offering technical support, and explaining complex products or systems in an understandable way. Technical Representatives often work in industries such as manufacturing, IT, or engineering, and may also provide training or feedback to improve products. Their main goal is to ensure customer satisfaction by resolving technical concerns efficiently and effectively.

What cities near Edgewater, MD are hiring for Technical Representative jobs?

Cities near Edgewater, MD with the most Technical Representative job openings:

Infographic showing various Technical Representative job openings in Edgewater, MD as of August 2026, with employment types broken down into 1% As Needed, 88% Full Time, 6% Part Time, 4% Contract, and 1% Nights. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $53,137 per year, or $25.5 per hour.

Senior Director, Network Evolution

GSMA LLC

Washington, DC • On-site

$130 - $190/hr

Other

Posted 6 days ago


Job description

Department: TechnologyTeam: North AmericaLocation: Washington, D.C. (home-based)Position Type: Contractor position until 31 December 2027, with the intention to renew on a rolling contract, subject to business needs. We welcome applications from candidates seeking full-time or part-time working arrangementWhat the hiring manager says"An opportunity to represent Networks and Network manufacturers as a primary technical representative for the GSMA, interfacing within the U.S. and globally with governmental, non-governmental and national/international technical bodies on the technology evolution of mobile networks and their use cases. A particular focus would be Dual-Use scenarios (in 5G, 5G Advanced, 6G and Private Networks, and AI-enabled networking). There will be a further aspect of the role liaising with academic institutions and startups on fostering innovation and service ideas. The role will work closely with the GSMA Chief Engineer to ensure the mobile sector is well represented and also to attract a wider membership base in the GSMA related to Dual-Use opportunities."GSMA Chief EngineerAbout the teamThe GSMA Technology Team serves to define industry wide technical strategy, drive global standards alignment, coordinate operator and vendor collaboration, and produce authoritative technical frameworks that shape mobile ecosystem evolution.Technical strategy — Sets long term technology direction for 5G Advanced, 6G, NTN, AI native networks.Standards alignment — Harmonises positions across 3GPP, ITU, ETSI.Ecosystem coordination — Run working groups that unify operators, vendors, and partners.Technical frameworks — Publishes specifications, guidelines, and reference architectures used globally.About the roleThis is a multi-faceted role providing an opportunity for a senior, well rounded engineer to engage with a diverse range of senior stakeholders to shape the evolution of mobile networks in North America and also globally.Success in the role will be demonstrated in the strength of GSMA’s inclusion in the North American based initiatives around Network Evolution.The role is part of the North American Team. This team is primarily based in Atlanta and supports GSMA members in North America through regular physical meetings and multiple virtual activities.The role will provide to the team capability in the following areas:Technology CommunicationGovernment Liaison: Represent GSMA within Washington in fora and groups discussing technology evolution of mobile networks to represent GSMA’s technical interest in the enablement of advanced mobile networks globally, including spectrum management and particularly infrastructure deployment in Dual-Use scenarios.Technology Input: Provide technical input for submissions regarding global network standards and technology.Influence: Promote consensus on technical industry positions, including open RAN, ISAC and AI integration in 6G.Network Evolution & Member EngagementMember Liaison: Serve as a point of contact for US-based operator members on issues related to technology evolution and associated use cases, gathering consensus on network evolution challenges (e.g., 5G standalone rollout, network efficiency, role of ISAC).Technical Working Groups: Advise and participate in GSMA North America (and occasionally wider) forums, fostering collaboration between stakeholders to accelerate technical standards.Innovation: Foster innovation in all sectors, including academic, on future technology awareness.Strategic Thought LeadershipIndustry Trends: Analyse and report on the impact of U.S. and NATO policy on global technology trends, particularly regarding 6G and AI-enabled infrastructure.Position Papers: Develop white papers and high-level briefs concerning technical aspects of network security, interoperability, and future technology roadmaps.About youTraining: Recognised training in Engineering / Telecommunications.Experience: Significant experience in wireless telecommunications. Ideally with additional experience in Defence Systems development (C3I/Sensors/Data Links) or in a technical policy role.Technical Expertise: Strong understanding of 3GPP standards, evolving 5G & 6G architecture, ISAC, spectrum, and network virtualization.Relationships: Established network within NTIA, ATIS and overall U.S. wireless industry.About your skillsTechnical Competency: Across the board expertise in communications systems, architectures, security and operation.Strategic Communication: Ability to translate complex technical concepts into persuasive arguments and goals.Consensus Builder: Skilled at aligning competing interests of operator members.Communication: Strong drafting skills for documents and public speaking capabilities.Contract typeShort term ContractorWorker typeContingent WorkerWhat We OfferWorking at the GSMA offers you unparalleled access to the mobile industry. We offer a chance to truly shape the direction of mobile, whatever your role. By joining the GSMA, you will be exposed to a fast-paced rapidly evolving environment, working on global solutions, genuinely fascinating and industry-changing projects and a stimulating and dynamic environment designed to enable you to flourish.In addition to architect-designed offices and competitive compensation, our benefits include fantastic learning & development opportunities, generous holiday allowances, four additional days off for professional development and many others.To learn more about the GSMA, visit our career site, our LinkedIn page and our Twitter page.Being You at the GSMAWe care deeply about diversity, equity and inclusivity and aspire to be the best at it. Your well-being and work/life balance is important, so flexi-time and remote working is available to all staff. We're keen to ensure everyone is equal, represented and connected so we particularly encourage applications from all demographics. The sucess of the GSMA year on year will continue to be contributed by people from all walks of life.GSMA ValuesOur values not only drive our culture – they shape how we work and interact inside and outside our global organisation.Passionately drivenWe approach everything we do with unparalleled capability, tenacity and commitment, knowing that the challenging scale, pace and complexity of our work is what leads to its world-changing impact.Insightful leadersWe continually develop and engage our expertise, insight and creativity so that we’re always ready to respond to the changing landscape with authority, agility and nuance.Stronger togetherWe lean on each other so the industry can lean on us, embracing our diversity by actively seeking out perspectives and skill sets beyond our own, fuelling each other’s successes and constantly asking how we can help.Underpinning our values is our collective mindset to show up purposefully as good human beings every day, in every situation. When we’re at our best – we are collaborative, considerate and compassionate to others, and we create a safe space for one another to thrive, assuming positive intent in our colleagues. And if we aren’t at our best and the pressure is on – we feel free to be ourselves but still remain curious, lean into the tough stuff and we are always respectful to others and accountable for the part we play. #J-18808-Ljbffr